Google Pay is one of the popular and widely used mobile payment services by Google to improve online payments hassle-free via mobile devices irrespective of the bank account. This contactless payment or purchase online via Google Pay delivers a better experience overall on smartphones, tablets, and smartwatches. However, it seems that recently plenty of users are facing the Android 13 Google Pay Not Working issue quite often which is frustrating.
Issues with the internet and the online payments system become both convenient & problematic for a lot of users. Either it can make your whole experience much better or it can create unnecessary hassle while making & receiving online payments. Meanwhile, scams with an automatic online transaction or hacking money of bank accounts via SMS links or OTP become more painful these days. But sometimes minor service issues can be irritating as well.
Android 13 Google Pay Not Working, How to Fix?
It looks like online payment via UPI technology isn’t fully fledged yet and may take more time to deal with multiple issues on several platforms. There may be several possible reasons that Google Pay isn’t working for you on the Android 13 device that you can try fixing manually. So, if you’re one of the victims to encounter such an issue then make sure to follow this troubleshooting guide to fix it.
1. Reboot the Device
First of all, make sure to restart the handset properly to fix the temporary system glitch. Sometimes the system cache or glitch may cause some issues with the app launching or running seamlessly. Just unlock the device lock screen and the long-press the Power button for a few seconds to open the Power menu. Tap on Reboot/Restart and wait for the device to restart.
2. Force Stop the Google Pay app
You can also try force-stopping the Google Pay app on your Android device by following the steps below to check for the issue.
- Go to the Settings menu on your phone.
- Tap on Apps > Tap on Google Pay.
- Tap on Force Stop > If prompted, confirm the task.
- Once done, restart your device to apply changes.
3. Update the Google Pay app
Try updating the Google Pay app on your device to the latest version by following the steps below. An outdated Google Pay application can sometimes trouble you a lot in terms of performance.
- Open the Google Play Store app > Search for Google Pay.
- Check for the available update > If available, tap on Update.
- Once done, make sure to restart the phone to apply changes.
4. Check the Correct Phone Number
It’s highly recommended to check the correct phone number on Google Pay to ensure the registered mobile number is valid. If the mobile number is incorrect or doesn’t have an SMS pack to receive the OTP while verification, Google Pay might not be able to authenticate it. Hence, it’ll also be unable to link your bank account associated with the mobile number. To do so:
- Open the Google Pay app.
- Tap on the profile picture on the upper right side.
- Go to Settings > Select Personal info.
- You should be able to see your number under Mobile number.
- If it’s incorrect, tap on Edit number.
- Enter the correct phone number.
- Now, follow the instructions to get your account set up properly.
- Once the mobile number and its linked bank account are configured, you’re good to go.
5. Verify the Payment Method
Google Pay service works with the help of connected bank accounts or debit/credit cards which needs to be correctly linked. If you haven’t selected or added the payment method on Google Pay then it may trouble you in making or receiving payments via UPI. Sometimes expired debit/credit cards or issues with the OTP or UPI PIN can also cause Google Pay Not Working on Android 13 devices. To do this:
- Open the Google Pay app on your Android 13 device.
- Tap on the Ready to pay button at the top middle of the screen.
- You’ll be able to see all of your available cards.
- Tap on each debit/credit card > Make sure to verify the information at the bottom.
- If the details are correct, ensure to Add a payment method.
- You can also add another card by scrolling to the right side > Tap on the empty card icon (Add a payment method).
- Once done, make sure to follow the onscreen instructions to set it up.
6. Clear the Google Pay Cache and Data
You should clear the cache and storage data of the Google Pay app on your handset so that the temporary cache data or glitches can be removed. To do that:
- Open the device Settings menu > Tap on Apps.
- Scroll down the list of installed apps > Locate the Google Pay app.
- Now, tap on the Google Pay app > Tap on Storage usage.
- Tap on Clear Cache > Tap on Clear Storage Data.
- Once done, make sure to reboot the device to apply changes.
7. Check for the Internet Connection
While Google Pay works only when the internet connection is active and location services are enabled. Make sure to check for the internet connection on your Android 13 device whether it can be Wi-Fi or mobile data or even a hotspot. To do that:
- Go to the Settings menu > Select the Network & Internet option.
- Tap on Internet > Make sure that your preferred network is Connected.
8. Reinstall the Google Pay app
If none of the methods come in handy, then make sure to uninstall and reinstall the Google Pay app on your Android device by following the steps below.
- Tap the Google Pay app icon from the home screen or app drawer.
- Tap on Uninstall > If prompted, confirm the task.
- Wait for the uninstallation to complete > Once done, reboot your phone.
- Go to the Google Play Store app > Search for Google Pay.
- Install the Google Pay app > Once installed, open the app.
- Sign in to your existing account or create a new one.
- Even if you have an existing account, Google Pay may send a verification code via SMS for the first time after installation.
- You’re done. Enjoy!
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.