Astro A10 Mic Not Working Issue (Solved)

Astro A10 mic not working with the PC has now become a very popular issue for the users, even though its fix is probably one of the easiest ones. Many people have already complained about this issue, and it is believed to happen due to certain basic setup issues.

Microphone problems are very common when it comes to using an external headset. A similar problem is faced by multiple users using the Astro A10 headset. If you are facing Astro A10 Mic not working issue, then you’re not alone as this complaint is coming from thousands of users across the internet. The main issue behind this error could be due to the non-compatibility of the product in the first place or outdated drivers.

In Astro A10 Mic no working issue, the sound does come from the headset but when it comes to mic functionality, the mic doesn’t work. This is affecting many users as they use their headsets primarily for calling or communicating while playing games, multimedia, or work. In some cases, the headset is detected by your computer at. Here are some troubleshooting fixes to help with the problem.

Fix Astro A10 Mic Not Working Issue

Fix: Astro A10 Mic Not Working Issue

Whenever you connect a new headset to your PC, it is bound to get an auto to detect and work. However, this is not the case with Astro A10, as its microphone is not working. This issue could be due to outdated drivers or sound configuration settings.

Check Mute Button

It is quite possible that you accidentally have hit the mute button on your headset. Astro A10 comes with an inbuilt mute button which helps users to mute or unmute in a fast manner.

Fix Astro A10 Mic Not Working Issue

So you may check you accidentally have pressed this button. You will find this button on the connecting cable for the headset.

Check Laptop Mute Button

Just like your headphone, your laptop also has a mute button. This is mostly located on your keyboard and clubbed with function keys and helps you to mute or unmute quickly. It is possible that you have pressed it accidentally and which is causing the Astro A10 Mic not working issue.

Apart from this, also check if you have turned down your speaker volume to a 0% level. If speakers are at 0%, your mic will also go on mute.

Check connecting cable

Although Astro 10 do come with Bluetooth connectivity functionality, some users still prefer the audio cable as it is faster and transmits clear signals. But if this cable is stretched out during your gaming sessions or has any physical damage, then a few features of your headphone might not work, including the mic.

So please check if there are any visible signs of wear and tear on the cable. And if there is, please get a replacement cable from your nearest computer accessories shop.

Give Mic Permissions

Moden PC and consoles are all about privacy and protection. Since many apps and services are there which can spy on you using your microphone and camera, so there are countermeasures to stop such behaviour. Now you explicitly have to share microphone permission to individual apps.

So in case, you’re facing Astro A10 Mic not working Iisue with a game or software, then you have to give that game microphone permissions so that it can process the microphone signals. It can sound very exhausting, but it is very easy to do.

Open Windows settings and navigate to Microphone.

Here make sure the microphone is enabled and all the relevant apps have permission to use/access the microphone.

Restart PC/console

Restarting your PC or console can help fix any temporary issues with your microphone or speaker in general. Usually, peripheral devices such as headphones and external speakers get technical glitches. So give your PC a restart and see if it helps. In case you use a gaming console, turn it off and turn it on again.

Re-pair Bluetooth

Astro A10 also comes with Bluetooth connectivity and many users like to use their headphones without worrying about wires tangling. But Bluetooth can get a little tricky if you have configured your headphone in just speaker mode. So you might have to re-pair your headphone correctly and the problem will be solved.

Open Windows settings and navigate to the Bluetooth option.

Fix Astro A10 Mic Not Working Issue

Here click on add a new device and search for your headphone.

Wait until it detects and click on pair if do so. Once paired, the microphone will work correctly as usual.

Enable Microphone

If the above methods do not help you with the issue, it is quite possible that the mic is not turned on in the hardware settings itself. But don’t worry, you can enable it via the control panel easily.

Press the Win and R keys on your keyboard, then enter “mmsys.cpl“.

Here go to the recordings tab.

Fix Astro A10 Mic Not Working Issue

Here find the connected headset and enable it.

Now check if the microphone is working, if not follow the below methods.

Set as Default Microphone

When you don’t set default microphone settings, your system will use the inbuilt microphone and not your connected headphone. So you have to set it as default. Here’s how:

Press the Win and R keys on your keyboard, then enter “mmsys.cpl“.

Here go to the recordings tab.

Here find the connected headset and choose “Set as default device” option.

Update your audio drivers

Although Windows is designed in such a way that it can handle any headphone connection without installing any external drivers. But in some cases, you have to install device drivers.

Open Device Manager on your computer.

Go to Sound, Video and game controllers. Right-click and choose the update driver option.

Here choose search automatically and wait until Windows finds the best compatible drivers for the same.

Once the driver is installed, restart your computer and see if the issue is fixed.

Check for Hardware Damage

If none of the above methods works for you, then it’s quite possible that your headphone is having a hardware issue on your microphone component. If your device is still in the warranty period, please connect with the customer support team and request a replacement.


Here are some troubleshooting ways to fix Astro A10 Mic not working issue on your end. Pls, note that headphones will work perfectly as long as proper drivers are installed and relevant microphone permissions are given. If none of these helps, then it indicates that your headphone is having hardware damage and you need to connect with customer support for the same.

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