Fix: Asus ROG Strix G15 / G17 Not Using GPU

You are wondering why your Asus ROG Strix or ROG Strix G17 is not using GPU? In this detailed guide, we will walk you through the reasons and some quick solutions to fix it so you can continue playing your favorite game.

Asus ROG Strix lineup consists of powerful laptops with high-end specifications and ROG Strix G15 and ROG Strix G17 are no different. The top-of-the-line model of Strix G15 comes with AMD Ryzen 9 6900HZ 8-core and 16-thread processor with a dedicated NVIDIA GeForce RTX 3080 GPU. On the other hand, the more powerful ROG Strix G17 is equipped with AMD Ryzen 9 7945HX CPU and NVIDIA GeForce RTX 4070 GPU. Both laptops are good enough to handle AAA games.

Having a powerful GPU such as RTX 3080 or RTX 4070 is of no use if the laptop is not using it at the right time. Many Asus ROG Strix G15 and G17 owners have complained that the device does not use GPU at all. Are you also seeing 0 percent GPU usage in Task Manager? Well, this is painful as you have spent a hefty amount for the performance you are not getting.

Asus ROG Strix G15 / G17 Not Using GPU

Why Is Your Asus ROG Strix Not Using GPU?

If your Asus laptop can’t use the dedicated GPU, it could be due to an outdated or corrupted graphics driver. Or, the computer may have failed to recognize the dedicated GPU. The list of reasons also includes software bugs and system glitches.

Your laptop may be using the integrated GPU to perform normal tasks to save battery. If it does not automatically switch to the dedicated GPU during gaming or when required, you can easily do it. We have mentioned all the required steps in the

Asus ROG Strix G15 / G17 Not Using GPU? Here’s How to Fix It

Here, we have jotted down the effective solutions to fix the GPU not working issue in your Asus ROG Strix. Try the solutions one by one until you find the one that works for you. Let’s begin our troubleshooting.

1. Restart Your PC

Restarting your PC is an effective solution to fix minor bugs and glitches. If they were causing issues with the GPU, this solution is what you need to try.

To restart your Asus laptop, click the Windows logo at the bottom, tap on the power icon, and select the Restart option. Alternatively, you can press Alt + F4 and select Restart.

To check if the problem has been fixed, launch a game or software which uses GPU, then open Task Manager and look at the GPU usage.

2. Manually Switch to the Dedicated GPU

Laptops are smart nowadays, they can switch between integrated and dedicated graphics as per the requirement. When you are not doing graphics-intensive tasks, the device uses an integrated GPU to save power. While the GPU switching is helpful, it can fail sometime and the laptop may continue to use the integrated GPU.

If your Asus ROG Strix does not use the dedicated GPU, you should be able to fix it by manually switching to the dedicated GPU.

For NVIDIA:

  1. On your desktop background, right-click and select “NVIDIA Control Panel”.
  2. Tap on “Manage 3D settings” from the left panel.
  3. From the dropdown options, select “High performance NVIDIA processor”.
  4. Click “Apply” to save changes.
  5. Now, select “Set PhysX Configuration” from the left panel.
  6. Under “Select a PhysX processor”, there’s a dropdown. Tap on it and select your dedicated GPU.
  7. Click “Apply” again to save changes.

For AMD:

  1. On your desktop background, right-click and select “AMD Radeon Settings”.
  2. Go to the “System” tab.
  3. Tap on “Switchable Graphics”.
  4. Select a program in which you want to use the dedicated GPU and choose “High performance” from the dropdown menu.

After following these steps, launch the game or software and check if the problem is fixed.

3. Update Your Graphics Driver

If your Asus PC is still not using the dedicated GPU, probably something is wrong with the graphics driver. Either the driver is outdated or has got corrupted. You should try updating the graphics driver. Here are the required steps:

  1. Right-click on the Windows logo at the bottom and select “Device Manager”.
  2. Expand “Display adapters”.
  3. Right-click on your graphics device and select “Update driver”.
  4. Tap on “Search automatically for drivers”.

Windows will now look for new drivers. If there’s an update, follow the on-screen instructions to complete the process.

After updating the graphics driver, check if the problem is fixed. If yes, wonderful! However, if the problem persists, try uninstalling and reinstalling the driver as mentioned below:

  1. Right-click on the Windows logo at the bottom and select “Device Manager”.
  2. Expand “Display adapters”.
  3. Right-click on your graphics device and select “Uninstall device”.
    Click “Uninstall” to confirm.
  4. Reboot your device to reinstall the driver.

4. Install All Pending Windows Updates

Microsoft regularly pushes new Windows updates that aim to improve stability and fix known bugs. Install all pending updates to check if the latest software contains a fix for the GPU not working issue.

Follow these steps to update your PC:

  1. Press the “Win + I” shortcut to quickly open “Settings”.
  2. If you’re a Windows 11 user, click “Windows Update” from the left panel. Windows 10 users need to tap on “Update & Security”.
    Tap on “Check for updates”.
  3. Download and install pending updates (if there are any).
  4. Restart your computer.

After performing these steps, check if your computer is using a dedicated GPU.

5. Change the Graphics Settings

If your Asus ROG Strix G15 or G17 is still not using the dedicated GPU, changing the Windows graphics settings could fix it. You can force the device to use the dedicated graphics for a particular software.

Here are the required steps:

  1. Right-click on your desktop background and select “Display settings”. If you’re a Windows 11 user, right-click on your desktop background and then click “Show more options” to get the “Display settings” option.
  2. Tap on “Graphics” (Windows 11) or “Graphics settings” (Windows 10).
  3. Windows 10 users need to tap on “Browse” and select the program which should be using the dedicated GPU. If you are a Windows 11 user, select the app from the app list.
  4. Tap on “Options” and select “High performance”.

Launch the software for which you just changed the graphics settings. Now, open the Task Manager to check if your PC is using the dedicated graphics.

6. Check If Dedicated GPU is Enabled in BIOS

If the above solutions did not work in your favor, probably your Asus PC is unable to recognize the dedicated GPU. To check if the dedicated GPU is enabled, you’ll need to open the BIOS configuration page.

Here are the required steps:

  1. “Restart” your PC.
  2. Method 1: When your PC begins to boot, press the F2 key repeatedly until the BIOS configuration page shows up.
    Method 2: If the above method does not work, press and hold the F2 key and then press the power button when your PC begins to boot.
  3. Go to the “Chipset” section.
  4. Look for “Dedicated GPU Configuration”.
  5. Finally, enable the dedicated GPU feature.

After making these changes, restart your computer and check if the issue is resolved.

7. Update BIOS

If your laptop is still not using the GPU, you should try updating the BIOS. Your motherboard will probably start detecting and using the dedicated GPU afterward.

Disclaimer:

Installing an incorrect BIOS update could harm your computer. If you have not done it before, take help from a professional. We are not responsible for any damage to your computer.

8. Reset Your PC

Resetting your PC is probably the last thing you can do before contacting Asus support. This should eliminate all sorts of software issues, bugs, and glitches, which could fix the issues with the dedicated GPU.

To reset your PC, follow these steps:

  1. Press the “Win + I” shortcut to quickly open “Settings”.
  2. Tap on “System”  and click “Recovery”.
  3. Click “Reset PC”.
  4. If you want to keep your personal files, select “Keep my files”, otherwise click “Remove everything”.
  5. Click on the “Reset” button to start the resetting process.

After your PC is reset, set it up again. The device should now run software making use of the dedicated GPU.

That’s how you can fix the Asus ROG Strix G15 / G15 not using GPU issue.  We hope one of the solutions from this guide did the job for you. However, if the problem persists, reach out to Asus support along with all the steps you have tried to fix it.

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