Asus is a well-known brand that first starts making motherboards. Over the year, it has launched a wide variety of products, and for decades it has acquired a lot of lookout due to its high-end products. But did you know that Asus has come into the WiFi router and modem business from the past couple of years?
Yes, they have launched many routers, which is very good. But, some users started reporting that the Asus Router 2.4GHz is not working and the reason behind this is still unknown. Of course, there could be anything behind this error, but after investigating this error, our team has found some basic fixes that will surely help you get rid of this issue. Therefore, if you know how to fix the Asus WiFi router 2.4GHz not working, make sure to be with us until the end.
- Why Is Asus Router 2.4GHz Not Working?
- How To Fix Asus Router 2.4GHz Not Working Issue
Why Is Asus Router 2.4GHz Not Working?
Well, there is some reason that is the main culprit behind this issue. So, let’s take a look at those reasons:
- Internet may be down in your area.
- Stored Cache data.
- Faulty cable or adapter.
- An older firmware.
- Your device may not be compatible.
How To Fix Asus Router 2.4GHz Not Working Issue
So, let’s start with the fixes that will help you fix the Asus router 2.4GHz not working issue. Therefore, make sure to follow the guide until the end and get rid of this issue.
Fix 1: Reboot Your Router
Firstly, there are chances that your router may have some bugs and glitches that are stored on your router. So, these bugs and glitches get removed just by rebooting your router. So, you should try rebooting your Asus router. Well, this method will not only fix the error but also enhance the connectivity speed.
Therefore, to reboot your router, look at the backside of your Asus router and locate the power button, then press it to reboot your device. After that, wait until all the LEDs start blinking again. Once done, check if the 2.4GHz not working issue gets fixed or not.
Fix 2: Check If the 2.4GHz on The Router
There are chances that the 2.4GHz option may get disabled on your device by mistake. So, in that case, you have to check if the 2.4GHz frequency is enabled on your device.
However, you do not need to do anything to enable it other than just connect your device to that network and hover to the Settings. Then, simply turn it back to the On position. Once you do this, you will notice that the Asus router 2.4GHz not working issue will automatically get resolved.
Fix 3: Change The WiFi Mode
Well, although it is not needed, but you can still try this out because many users reported that this alleviates them to resolve the error. This happens just because different devices need different frequencies to function properly and connect to that network.
So, to change your device WiFi mode, you can simply do it from your phone’s settings. Try this out and let us know if this really helps you fix the Asus router 2.4GHz not working issue or not.
Fix 4: Change The Channel
Another option that has the potential to help you fix this error. Therefore, we suggest you change the WiFi channel. Well, for your information, let me tell you that 2.4GHz is generally preferred for a longer distance of connectivity; that’s why it has only 11 channels. Whereas the 5GHz is used for quick connection and offers much more channels but gives a poor performance in larger areas.
Fix 5: Install The Latest Firmware Update
There are chances that your router device may be running on an older firmware software. So, it is very important to keep your firmware updated regularly. So, in order to update your firmware update. You just need to hover over to the official website of your router manufacturer or ISP provider website and use your admin login credentials to log in to your admin account.
After that, make sure to check that all the settings are set appropriately or not. Also, you need to check if there is any latest firmware update available for your router. If so, then update it and check for the update whether it is fixed or not.
Fix 6: Use Device Troubleshooter
If you still find no luck, we suggest you use some device troubleshooting methods to resolve this error. First, you can search for Troubleshoot using your Windows search bar and run the troubleshooter.
Also, suppose you are using an Antivirus. In that case, we suggest you scan your device to verify if your system contains a virus or any malicious file, which prevents your Asus Router 2.4GHz work properly. Moreover, for more perfection, check if your Windows is up-to-date with the latest version available for your PC or not. Once all these are done, you will see that this issue gets disappear like magic.
Fix 7: Power Cycle Your Router
Suppose you have tried everything but still did not see any changes on your Asus router. Then there are possibilities that there are some cache data stored on your router/modem; therefore, you need to power cycle your router to remove those cache data. Yes, you heard it right! So, here are the important instructions that you need to perform:
- Firstly, turn off the power button of your router.
- After that, plug out all the cables and wires carefully and adequately.
- Then, make sure to wait for around 50-60 seconds.
- Now, put all the cords and cables to their respective ports.
- After that, switch on the power button and wait until all the LEDs start blinking.
That’s it. So, now you can check if the Asus router 2.4GHz again started working or not.
Fix 8: Contact Support Team
It is possible that you have applied all the fixes but still getting the same issue. Then, there are chances that your Asus router may have some internal issue. Therefore, you cannot fix it at your home; you just need to bring it to your nearest service center.
But, before you take your router to the service center, we suggest you contact the official support team and explain what you are facing because it is possible that they may come up with some other great fix. However, in case they also recommend you to hover to the service center, then go for it and get a repair.
From Author’s Desk
So, that’s it on how to fix the Asus Router 2.4GHz not working issue. We hope that this guide has helped you. But, comment below if you have any doubt on your mind. Also, make sure to read our other latest guides by visiting our website.