3. Open File in Another Way
Though this can be annoying for some of the users to do the trick every time, it can at least allow you to open the file/folder.
- So, right-click on the file or folder on Google Drive.
- Click on ‘View Details’ > The file info will pop-up on the right side.
- Now, all you need to do is just click on the file name on top to get into it.
It’s weird to do always but a useful one. You can try out some other methods to fix the issue.
4. Clear Browser Cache
It’s needless to say that just clearing the Chrome browser cache or any other browser cache and turning off the extensions can fix plenty of issues completely. Here we’ve shared the Chrome browser method. If you’re using any other browser, the steps should be the almost same. To do that:
- Open Chrome browser > Click on the Menu (three vertical dots icon) from the upper right side.
- Now, hover over the More tools field to expand the drop-down list.
- Click on Clear browsing data.
- Next, under the Basic tab, select the Time range according to your preference.
- Then click on the checkbox of Browsing history, Cookies and other site data, Cached images and files to select them.
- Click on Clear data.
- Once done, restart your Chrome browser.
- Finally, log into your Google Drive account to check for the issue again.
5. Turn Off Browser Extensions
Disabling all the browser extensions (mostly on Chrome) can fix multiple issues with the file opening, downloading, uploading, accessing any site, etc. Here we’re using the Chrome browser for example.
- Launch the Chrome browser > Click on the Menu (three vertical dots icon) from the upper right side of the browser interface.
- Now, hover over the More tools field to expand the drop-down list.
- Click on Extensions > Disable all the extensions individually by turning off toggles.
- Next, close the browser and re-open it.
- Finally, try running the browser again and check for the Google Drive file not opening issue.
6. Update Browser
Updating your Chrome browser or whichever browser you’re using on your computer should fix plenty of issues completely. Here we’re using Chrome browser for example. To do this:
- Open the Google Chrome browser > Click on the Menu (three vertical dots icon) from the upper right side.
- Now, click on Settings > Choose About Chrome from the left pane.
- It’ll automatically check for available updates. If there is an update available, it’ll automatically download and install the update too.
- Finally, restart your browser and check for the Google Drive issue.
7. Get Access to Open a File
It can also possible that you’re trying to open a file or folder which is private or unauthorized. Sometimes the Google Drive files aren’t shared with all which can also cause can’t click to open folders or files in the Google Drive issue.
- First of all, you have to try to open the file on Google Drive.
- If that shows to send a request for access, click on the ‘Send’ icon to ‘Request access page’.
- The owner of the file will get your request via mail.
- If the owner approves your request, you’ll be able to open or download the file easily.
8. Try Using Another Google Account
- Open the Google Drive page on your browser.
- Click on the profile icon at the top right corner of the screen.
- Go to your email address and click on the down arrow icon.
- Click on Add account and enter another Gmail credential to sign into it.
- Once done, check whether you can open a file/folder on Google Drive or not.
9. Create a new Chrome Profile
Try using another Chrome profile on your Chrome browser to check for the issue. Sometimes it can possible that your Chrome profile causes issues with the files or opening sites.
- Launch the Chrome browser > Click on the Profile icon from the upper right corner.
- Click on the + Add option > Just enter your details to create the profile. (Input Name, Choose Avatar, and click on Create a desktop shortcut for this user checkbox)
- Once done, click on Add and close the Chrome browser.
- Then double-click on the Profile desktop shortcut to open up a new browser tab.
- Finally, check for the issue again.
That’s it, guys. We hope you’ve found this guide useful. Feel free to ask in the comment below for further queries.
