Common Elephone A5 Problems and Fixes – Wi-Fi, Bluetooth, Camera, SIM, and More

Owning a smartphone has become very essential in the current time. We don’t need any evidence to find out how much we are dependent on them. Smartphones have an excellent contribution in shaping everything that matters to us. When it comes to purchasing a brand new phone, there are a lot of things that matters. Some manufacturers are actually working hard to offer users the best in the lowest price possible. The fact is due to competition, the other manufacturers can provide the same features at the lowest price than what you usually got with one. Therefore, some markets research is always recommended to you before you go ahead with your decision. Elephone A5 is one of the finest available gadgets that can be targeted. This post provides you all the methods to deal with the common Elephone A5 problems.

If you are wondering this smartphone is not good, you are totally wrong. Elephone A5 has already received appreciation from experts all over the world. This phone is not having any of the major hardware problem associated with it. The common problems listed in this post are all about the basic Android bugs and other minor glitches due to which software domain of the devices gives some basic issues. These issues wouldn’t influence your decision to purchase this amazing gadget. In case you have already purchased it and are facing the basic issues with it, this post is very helpful to you. One of the best things is you really need not to worry about depending on the experts if you follow this post correctly and the problem is actually there due to a minor software glitch. Check out the fixes to the common Elephone A5 problems below.

common Elephone A5 problems

How to get the best out of this guide?

You really need not to do much when you are following this guide. All you have to make sure if the methods which are listed should be followed correctly. For this, it is recommended to you to read all the information properly. In case you have no idea about anything, you can post a comment at the last section of this post. Proceeding with incomplete information might not be good for your phone and you will probably end up facing other issues in the same. www.getdroidtips.com bears no responsibility for the same. Thus, make sure to apply the methods and the instructions after going through them properly. Check out now the solutions to the common Elephone A5 problems.

Common Elephone A5 Problems and Fixes

Elephone A5 is a smartphone that is good enough to be trusted. You just need to make sure that attention is being paid timely on all the basic bugs that declare their presence. Ignorance is one of the major reasons why users have to face the issues with smartphones. Problems in their early stages are easy to eliminate and the users can simply make sure of efficiency with the phone all the time. Some problems are not directly visible while others may confuse you when it comes to finding the right solution for the same. It is because of this reason, there are various solutions to the common Elephone A5 problems which are listed in this post. You can check them out below.

Connectivity Problems

These are the problems in smartphones which usually arrive due to a very basic reason. Many users confuse them with hardware issues. You can simply deal with them without worrying about anything if you pay close attention to the following information.

Bluetooth connectivity problems

  • Check and make sure the problem is not there just because you have turned ON the Bluetooth and the phone is already connected with a very device due to allowing automatic connection
  • Make sure to check if both the phones have been paired keeping in view all the important instructions and other information
  • The default drivers for the Bluetooth in your phone might be experiencing a glitch and are stopping the Bluetooth to perform its function
  • A hardware fault that might be related with the Bluetooth antenna or with any of the component inside the phone can also be the reason to this problem
  • In some cases, the problem is there just because of not erasing the Bluetooth history. Try the same and check if this solves the problem
  • There are chances that this fault is there just because the Bluetooth version on the other phone is outdated
  • A hardware or a software problem related with the other device might be stopping the Bluetooth to operate properly. Check the same
  • There are chances that this problem is there just because you disabled the phone connectivity or Bluetooth manually
  • One of the leading reasons to this problem is a virus infection in any of the phones concerned
  • Check and make sure there is enough free space in your device and the other which and the problem is not due to the same reason
  • Sometimes the problem arrives only when the users try to send a lot of data which is beyond the defined Bluetooth limit in one go
  • Reboot the phone simply and check if this helps to avoid the problem
  • Clear the phone cache data and check if this solves the problem

Wi-Fi connectivity problems

  • First, check if anything is wrong with your internet connection. There might be an unplugged cable or one that is wrongly connected and is causing the problem
  • Make sure the internet LED on the router is continuously blinking and the router has been configured properly by an expert
  • Make sure the apps running in the background are not downloading the data continuously as they can cause this issue
  • Sometimes this problem arrives when the users change the recommended settings of the network connection to the custom
  • Check if Local Area Connection is enabled in the network settings
  • A security concern with the network or with the phone might be the reason to this problem
  • A lot of apps depend on phone Wi-Fi feature. Installing them in the phone and running them at the same time you have connected your phone with a Wi-Fi internet connection can be the reason to this problem
  • There are chances that the problem is there just because your phone is having something wrong with the Wi-Fi antenna installed on the phone
  • Check and make sure this problem is not there just because you have crossed the defined bandwidth limit on your connection
  • Too many devices might be connected with the router you are using and the same in a few cases stops the Wi-Fi. Disconnect the same and try again
  • There are chances that the problem you are facing is actually there just because the app you are using is not working accurately
  • Make sure the settings of the browser you are using should not be changed as they can affect the Wi-Fi internet connection functionality

Earpiece Sounds Robotic

  • Clean the speakers of the earpiece gently and check if this solves the problem
  • There are chances that the actual problem is there just because the phone earpiece connector is having something wrong with the same
  • Using the earpiece during a call may give robotic sound if the signal is having noise or attenuation in the same
  • Check and make sure this problem is not confused with a low-quality music file which you are playing on the same
  • There are chances that the actual problem is there just because your phone is having something wrong with the sound drivers. Check the same
  • This problem could be there due to using a low-quality earpiece or the one which the phone doesn’t support
  • Make sure this problem is not actually related with the earpiece sound selection mode in the phone sound settings
  • Sometimes this problem arrives just because of a loose or an improper connection. Disconnecting and then connecting again may solve it. Try
  • Check if you have manually disabled the phone sound and the same is One of the reasons to this problem
  • A bug which is there with the Operating system of the phone can cause this problem. Check and take the action required

Slow performance

  • A lot of phone applications might be running in the background. Check and close them all
  • Make sure your phone is not facing this issue due to a technical glitch
  • There are chances that the problem is there just because your phone is having something wrong with Operating System. Check it properly
  • All the apps which you have installed in your phone must be updated on time. This avoid a lot of factors responsible for slowing down the overall performance
  • Check if this problem is there due to a faulty RAM
  • There are chances that the slow performance of your device is just because of not clearing the cache data of the phone
  • Check if the internet speed is too slow and the same is being confused as the slow performance of the phone
  • There are chances that this problem is there just because your phone is having a virus in its default memory
  • Check if you are using some low quality accessories with the phone and the same is causing this problem
  • The performance will probably go down if you install the third-party applications in the same. Make sure to avoid the same
  • Taking the phone in its factory settings is the last option that can help you in this matter

Camera not working properly/Blurry images

  • Your phone default camera application might be having a bug in the same. Check if a new update is available for the OS
  • Make sure the burst mode is not used as the same can cut down the camera performance upto a high extent
  • Sometimes this problem arrives when the phone battery is not charged beyond 10 percent
  • The camera zoom feature should not be used when the object is visible on the screen properly
  • This problem might be there just because your phone OS is suffering from a major problem. Check the same
  • Always turn ON the camera flashlight and selecting night shooting mode if the overall visibility is low
  • This problem could be there due to not selecting the relevant pixel density for the pictures
  • The poor camera quality is a problem that can sometimes arrive when you use a third-party application for capturing the pictures
  • Always keep the HDR mode ON while using your camera
  • Your phone should remain completely still while capturing the image. One of the reasons to the camera related common Elephone A5 problems is nothing but not giving sufficient time to the lens to focus on the object
  • Clean the camera lens gently and properly and check if this helps you in dealing with this problem

Slow charging

  • Close all the apps before to put your device on charging
  • Check if the charger you are using is the real trouble creator. Don’t use the one which doesn’t belong to your phone or if it is of very low quality
  • Avoid making calls while you put the device on the charger
  • Data downloading while charging your phone is one of the major reasons to this problem
  • The slow charging speed could be due to using a power bank of very low quality or the one which is not supported by the device
  • The battery can create this problem when it is not in a healthy state to operate properly
  • Control the brightness of the device screen. Better is to set it to automatic mode as this can help you to charge your device fast
  • If you don’t mind keeping the mobile data OFF while charging the phone, the overall speed for the same can be enhanced easily
  • Make sure the phone charging, the port as well the cable are not having a physical damage on them
  • A software bug may cause this problem. Check if you can fix it by performing a software reset

SIM/Network Problems

  • Check and make sure the actual problem has not been caused just because you are using a SIM card which is physically damaged
  • Check if the Airplane mode is turned ON the phone
  • Manually turning OFF the SIM card can be another common mistake due to which you are facing this problem
  • This problem might be due to the suspension of services from your SIM card of the services are temporarily not available. Check and confirm
  • The SIM card should be free from any restrictions such as locking its access with a PIN or with a password
  • One of the reasons to this problem is inserting the internet enabled SIM card in the port no 2. Keep it in first slow
  • Check if the SIM tray is having a damage on the same
  • Remove the SIM simply and put it in the phone again. Reboot it and check if the problem is gone
  • Make sure the services are covered by the network provider if you at a remote location
  • This problem could be there just because of installing a wrong update for the OS. This usually happens upon unlocking the phone bootloader
  • Do check and make sure the problem is not there just because your phone is having something wrong with the network antenna

Poor battery life

  • The actual fault might be related with the battery. Check the same first. If it is OK, restart your phone
  • If the problem is still there, perform a software reset
  • One of the battery-related reasons to the common Elephone A5 problems is nothing but installing the applications which your phone couldn’t support
  • There are chances that a lot of applications are running in the background
  • In your phone, check if this problem is just because the data and apps are continuously synchronizing all the time
  • Do check and make sure this problem is not there just because the Bluetooth and Wi-Fi are turned ON and they are continuously searching for the Bluetooth devices and networks
  • Limit the number of installed applications
  • The type of accessories you use with your phone can impact its battery performance upto a large extent
  • Sometimes turning ON the hotspot and running other applications such as Google maps can create this problem
  • If an application is installed recently, the same should be removed from the phone. Check again if the problem is gone

Apps not working properly

  • Most of the installed application might be running in outdated versions. This is one of the reasons to this problem. Check and update them
  • There are chances that the problem is there just because your phone is having something wrong with the OS installed. Update it
  • The UI of the apps might not be proper or is having a glitch with the same. Take the action required if you find this is the reason to the problem
  • Don’t change the default settings of the installed application. The same can be a reason to this problem
  • You need to make it sure that the applications are always installed in the phone memory and not in the third-party storage
  • Do check if you can solve this problem by restarting your phone
  • If any of the features of the phone is manually disabled, this can have its impact on the working/performance of one or more apps installed in the phone
  • Be careful when it comes to installing the new applications. Avoid the third-party sources and make sure the apps are given the necessary permissions to access the phone data is they ask for it
  • Sometimes a hardware fault is the true reason to this problem. Check your phone properly

Screen not working properly

  • Clean the dust which you find on the screen. Check if this solves the problem
  • The sensors of the screen might not be functioning properly
  • Do check and make sure the problem is not there due to running your phone in custom settings
  • The installation of multiple applications from the sources which are not allowed can be a reason to this problem
  • Check if the phone glass guard is responsible for this problem
  • You need to make it sure that the problem is not there just because the screen is not in a proper working state
  • Completely loading your phone with data can be another reason to this problem
  • Scan your phone properly and check if a virus in the same is causing this problem
  • The screen may face a problem just because of a hardware fault with any of the component which is inside. Check the same
  • Be careful about the software issues in the phone which often confuses users about the screen fault
  • Sometimes this problem arrives when there are some blocked apps in the phone
  • Check if deleting the data not used for a long time helps you to eliminate this problem
  • One of the common Elephone A5 problems related with the screen is nothing but operating the screen with wet hands or by covering them through gloves

Overheating problems

  • Check if the phone is being overcharged by you many times. This is one of the possible reasons to this problem
  • Perform a force restart and check if this helps you to fix this problem
  • You might be facing this problem due to installation of a custom ROM in the phone or installing the games which are not the ones your phone is designed to support
  • Make sure the power bank owned by you has the same power ratings as the phone
  • The ventilation system of the phone might have stopped. Check the same
  • There are chances that the actual problem is there just because the phone is suffering from a hardware fault. You may need to bring it to an authorized support center for this
  • There are chances that the phone battery is physically damaged and the overheating of the hardware is due to the very same reason
  • Sometimes this problem arrives when the phone OS is having a major bug in the same
  • Check if so many features or apps are being used at the same
  • Remove the apps no longer required in the phone

With this information, you can simply keep up the pace with the problems you are facing with your phone. If more information is required regarding the common Elephone A5 problems, you can contact us through the below comment section.

Comments

  1. I purchased an Elephone A5 and received it 30th march, by 10th April it had an issue with the battery, it turned off and said 0% battery after 3hrs of charging, eventually managed to get it to charge and turn on, but as soon as the charging cable was unplugged it dropped back down to 0% and turned off, I have tried twice to contact Elephone and received no reply, I am very upset as I love this phone and am currently out of pocket and without a phone I like, any advice you can give would be appreciated

    1. it seems a hardware problem with the battery or any other component inside. Try the solutions listed in the post first which are mentioned under the concerned headline. If this doesn’t work, contact Elephone through official support and proper channel

  2. I have already tried several times through the proper channels to contact Elephone and have received no response ?

  3. Hard reset didn’t work, it charged to 100% I unplugged it, within 30 seconds it dropped to 97% then after 3 minutes it dropped straight to 0% and turned off, I will try contacting Elephone again but I don’t hold out much hope at this point of getting a response

    1. send an e-mail to the Elephone support stating your concern. This might be the only option you can consider as of now.

  4. Elephone A5 worked 60 days Decembrer 2018 to early Feb2019. Then total Crash + blakout with A5, and netseller GearBest nor Elephone HK did not compensate nor send a new phone. Nice Service GearBest and Elephone HK! I never trust to you in the future. I have totally disappointed with the conversation over emails with these two companies. Then I bought two Huawei Mate 20 Pro phones and me and My wife are happy. ?

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