Common Problems

Common Problems in Nokia C2 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

by Pearl Sahni

Updated on

The time and situation might be good, bad or even worse, there are a few things we cannot leave behind. Yes, I am talking about smartphones. Actually, smartphones are widely considered as the leading companions of humans even when the situations are not in their control. Many smartphone manufacturers have proved it multiple times and the fact couldn’t be denied that smartphones are trusted for almost every task by humans. There are many budget smartphones in markets these days and they are becoming the leading choice of those who don’t have a large amount of money to spend. Nokia C2 is one of the perfect smartphones that is simply amazing in performing all the tasks. Check out the details below on how to fix the common problems in Nokia C2 without worrying about anything.

There is hardly any chance that common problems in Nokia C2 will declare their presence. Actually, having common problems in a smartphone doesn’t mean it is suffering from a hardware trouble or it is having manufacturing defects. It truly means the smartphone is having some basic issues in the same related to its software domain. Thus, the actual problems can be there in the phone OS and in the apps installed by the users. Most of the time, the common problems declare their presence after updating the Android and the phone applications. You need not to panic on anything if these issues are experienced. They can easily be avoided as already mentioned. Here is how you can fix the common problems in Nokia C2. Let us have a look on the reviews and specifications of this device first.

common problems in Nokia C2

Nokia C2 Reviews and Specifications

Nokia C2 is a low-price smartphone that has been launched to attract the attention of users who only focus to use the basic features of a smartphone. It is powered by Android 9 Pie and it is expected it will be provided Android 10 update shortly. This device supports 3G and 4G connectivity. For those who need a smartphone with basic configuration, this is the device to go ahead with. It packs a Quad-Core processor with 1.4GHz ability and 1GB RAM to enable users keep up the pace simply when it comes to data processing. You can store 16GB of data in this device which can be extended through a micro-SD card. The 2800mah offers only one-day backup. Nokia C2 packs a 5.7-inch screen with 720 x 1440 pixel density to let you enjoy the content without facing any problem.

This device packs a 5MP rear and a 5MP selfies camera which simply let you capture images with mid-quality which is not so high. Something that makes this device best among others is its ability to let the users enjoy HD videos. It is also loaded with accelerometer and proximity sensors. Nokia C2 weighs 161 grams and it is available in Black and Cyan colors. Other features in this device include GPS, micro USB 2.0 and Bluetooth 4.2. It is possible to remove the battery of this device by the users and this is a device that is best for those who seek this feature in a smartphone. Let us now check how the common problems in Nokia C2 can be fixed.

Common Problems in Nokia C2 and Solutions

A complete examination of your device is essential before you go ahead with this guide. You may face additional problems in your phone while applying the solutions listed below in case the device is already suffering from a hardware problem. Therefore, you must check and make sure no hardware problem is present in your Nokia C2. The solutions listed in this post can only deal with the basic software problems related to Android and installed apps. In addition to examining the phone for the hardware problems, another useful thing to be kept in mind is to follow this guide in the same way as you read it. Customization can also bring additional trouble for your device and you may not find yourself in a position to fix common problems in Nokia C2. www.getdroidtips.com cannot be blamed for any such situation.

Connectivity Problems

Bluetooth connectivity problems

Solutions

  • You may have no idea but something might be violating the phone Bluetooth user policies indirectly. Check the same properly
  • Simply restart your device and check if the problem is gone
  • Make sure both the phones are within the defined area where the Bluetooth signal is present
  • An issue with your Nokia C2 connectivity antenna can be a reason to this problem. Check the same properly
  • Any kind of radiation around the device can block the Bluetooth signal and can cause the concerned problem
  • Make sure your phone is not having something wrong with the default Bluetooth drivers
  • User often forgets that the phone Bluetooth visibility is hidden. The same is a biggest reason to this problem
  • Simply make sure the actual fault is not caused just because the phone communication is restricted by you
  • Check if the data which is transferred between the two phones is having any of the possible issue in the same
  • Don’t send any file beyond 100MB through the phone Bluetooth. Make sure to split the data into smaller segments
  • The reason you are facing this problem is not clearing the device cache data. Try the same check if this helps you
  • Simply make sure the phone Bluetooth history is not too wide. The same can cause this problem
  • There are chances that both the devices have not been paired correctly to each other. Disconnect them and again follow the recommended procedure to connect them again
  • Check if this problem is caused because of a virus presence in any of the widgets
  • Make sure the phone is not suffering from a hardware problem

Wi-Fi/Internet connectivity problems

Solutions

  • A basic troubleshoot to your internet connection can help to fix this problem. Try the same
  • Make sure your smartphone is not having something wrong with the Wi-Fi antenna on the same
  • Sometimes the users have to face this problem just because they open websites banned by the internet service provider. Check if this is causing the actual problem
  • Deleting the temporary files on your phone and again connecting it to the internet can help you to deal with this issue
  • Make sure the internet connectivity is not too weak. Check if your internet connection is having any problem
  • Make sure the network bandwidth allowed to your internet connection has not been consumed. This can stop the internet automatically
  • Check if this problem is there just because the phone browser you are using is suffering from a problem
  • There are chances that the actual fault is caused just because your Nokia C2 is having something wrong with the Wi-Fi drivers
  • The reason to this problem is nothing but a security glitch with the network
  • Make sure the network is not having congestion on the same which is causing this problem
  • Check if the Wi-Fi router configuration has not performed correctly. There are other factors that can cause problems in the same. Check
  • Simply forget the Wi-Fi connection in the phone settings and restart the same. Try connecting to the same network again
  • Make sure you haven’t entered an outdated password in the phone. This can be a reason to this problem
  • There might be some other restrictions on the Wi-Fi network the users need to fulfill in the phone after entering the password. Check them all

Mobile data not working

Solutions

  • Your data pack might have expired. Check the same and make sure it is not the reason to this problem
  • This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
  • Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
  • Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
  • This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
  • Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
  • A problem with the service provider or with the network can be a reason you have to face this fault in your phone
  • Make sure you are not confusing this problem with the slow internet speed
  • Check if the problem is caused by a poor signal strength on your Nokia C2
  • Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
  • Simply restart the phone and check if this help you to fix the issue
  • Turning the roaming services OFF can be a reason to this problem on your device
  • Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 3G SIM
  • Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

  • Check if the internet connectivity on the device is poor and the same is causing this problem
  • Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
  • The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
  • Toggle the phone GPS and check if this works
  • Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
  • Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
  • Enabling power saving mode on your Nokia C2 can be the reason to this problem
  • Make sure the GPS problem in the device is not related to the failure of any hardware component
  • Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Nokia C2
  • Select high accuracy mode in the location services and restart your device. This may solve the problem
  • Check if this problem can be solved by updating the Google maps
  • Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
  • The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
  • Refreshing the GPS data on your device can solve this problem. Check if this works
  • If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

Overheating Problems

Solutions

  • Turn OFF the Wi-Fi hotspot, Bluetooth and GPS if any or all of these features are tuned ON. Wait for a minute and check if the problem is gone
  • Avoid using any kind of accessory with your device which is of low quality with your device. Also, check if the same is having any compatibility issue
  • The common problems in Nokia C2 related to the overheating are caused by power banks. Check if the one you use is not compatible in terms of output power with the device
  • The reason to this problem is nothing but customization of the phone settings. Check
  • Simply make sure the actual fault is not caused just because your smartphone is having something wrong with the charger. Check the same
  • There are certain chances that a virus has found its entry in your device. It can cause overheating of the core hardware by engaging the phone in unnecessary tasks
  • Disconnect your phone from any other device if it is connected to the same through a cable
  • Sometimes it’s nothing but the installation of games in your device can cause this problem
  • Check if the phone battery is having something wrong with it. It can be a reason you are facing the problem
  • Make sure the installed apps are not having any problem associated to the same
  • A basic reboot to the device can help you to deal with the problem. Try the same
  • Inability of the device to eliminate the excess heat generated by the hardware is another possible reason to this problem

Apps not working properly

Solutions

  • This happens usually happen the phone or app settings are customized. Restore them and check if this helps you to fix the problem
  • Sometimes the coding bugs in the installed app cause this problem. Make sure to check the compatibility of every app with your device before installing the same
  • The reason you are facing this problem is nothing but the presence of a malware or a virus in your gadget
  • Check and make it sure the actual problem is not caused just because your smartphone is having a problem in the OS bug
  • You can fix this problem by removing the app causing the problem and installing it again
  • Check if the phone app manager is experiencing a problem
  • The reason you are facing this problem is nothing but loading your Nokia C2 with a lot of third-party apps. Disable them and check if this helps you
  • Sometimes it’s nothing but disabling any of the features of your phone which causes the problem
  • You simply need to make it sure that installed apps in your device are allowed to access the phone data. If not, the same can cause a problem
  • Check if the app causing the problem has not been installed properly in the phone
  • Update all the apps which are having their latest versions released already. This can fix the problem for sure
  • One of the reasons to the common problems in Nokia C2 is a faulty RAM
  • Try a simple reboot to your device and check if this helps you to deal with the problem

Slow Performance

Solutions

  • Most of the smartphones perform slowly when their storage space is completely filled. Erase some data and make sure at least 2 GB free space will be there
  • The reason to this problem might be a slow or a weak internet connection
  • Check if you are facing this problem just because your smartphone is experiencing a problem related to the Operating System
  • Many users complain of this problem after installing a new app. Check the last one you installed and erase it. This can help to fix the problem
  • Make sure your device recommended settings are not customized. This can be a leading reason to the problem
  • Continuously downloading the data from a specific website can be a reason you are facing this problem
  • Simply check and make sure the problem is not caused just because your Nokia C2 is having a problem in the installed apps. Apps can largely affect the overall performance of the phone
  • Do check if disabling the system apps in your device can help you to deal with this problem. You can disable them if there is no need of the same
  • Make sure the phone RAM is in proper working condition and the problem is not caused because of the very same reason
  • Sometimes it’s nothing but the installation of third-party apps in the phone which slow down its overall performance. Check
  • There are chances that the actual problem is there just because the phone browser is having multiple tabs opened. Check and close them
  • The reason to this problem is nothing but running a lot of apps at the same time

SIM/Network Problems

Solutions

  • Open the network settings on your device. Search for the network manually and set it as your default preference. Reboot the phone after this. Check if this works
  • Do check and make it sure the actual problem is not caused just because your phone is having a problem with the SIM card slot
  • Make sure the SIM tray is not responsible for this trouble
  • The reason to the common problems in Nokia C2 related to the SIM or network is nothing but incorrectly inserting the SIM in the device. This happens with a lot of users
  • Make sure you haven’t installed any update or an application in your phone by unlocking its bootloader. The same can be a reason you are facing the problem
  • Check if a custom ROM has been installed in your phone and the same is the reason to this issue
  • Sometimes it’s nothing but restricting the SIM card access with a PIN or password due to a security reason can cause this problem. Remove the same and check if this helps you
  • Make sure the SIM card is having all the services activated/applicable on the same. Sometimes suspension of services can be a reason to this problem
  • Turn ON the roaming services when you are in a different city or provision than your home town
  • Make sure the Airplane mode is not turned ON. Also, check if the SIM card is manually turned OFF in the phone settings
  • Simply make sure the problem is not caused just because your phone is having a problem with the network signal antenna

Poor Camera Quality

Solutions

  • The dust, debris or fingerprints can be a reason to this problem. Clean the lens gently and check if the problem is solved
  • In some cases, it’s nothing but the camera app you use which causes the problem. Prefer the default camera app always
  • Check if you are facing this problem because of a low network signal strength during a video call
  • You might be capturing the images from a wrong angle and the same is an cause the poor quality
  • Check and make sure the Nokia C2 OS is not having any problem. This in some cases may not let you open the camera app on your device
  • The device might be having low-pixel density selected in the phone camera settings. Check
  • The reason you are facing this problem is nothing but not having enough storage space to store the HD images
  • Make sure to turn ON the camera flashlight when the visibility is not proper
  • Check if the shooting mode you have selected on your device is causing this problem
  • Simply make sure the reason to this problem is not associated with the zoom feature of the lens. More you will zoom, lesser will be the picture quality
  • Check if you are using the image stabilization option. This can fix the problem for sure
  • Sometimes it’s nothing but the HDR mode when turned OFF cause the problem
  • Make sure the problem is not caused just because the phone is continuously shaking while capturing the images

Slow Charging

Solutions

  • The device might be having a battery problem in the same. Check
  • Do check and make sure the actual fault is not caused just because your phone is running in the power saving mode. Of course, this can be a reason to the problem in some cases
  • The power source you most rely on for charging your Nokia C2 might be weak. Check the same
  • Check and make sure the actual fault is not caused just because your phone is having something wrong with the Operating System
  • Keep the mobile data and Wi-Fi OFF while charging your phone. Also, don’t use it for making the calls
  • Downloading the data from the internet on your device while you charge it can be a reason to this problem
  • Close all the apps running in the background and check if this helps you to deal with the problem
  • There are chances that the charger you are using might be having a fault in the cable or in the adapter. Check the same
  • The damaged pins in the charging port of your phone can be a reason you are facing the problem
  • A software reset to the device can fix this problem for sure
  • Turn OFF the synchronization between the apps and the phone data. The same can fix this problem for sure

Screen not working properly

Solutions

  • Check if this is happening just because your phone is suffering from a software problem. Actually, it’s a software bug that confuses many people with this problem
  • There are chances that the glass guard pasted on the screen might be contributing for this problem in some way or the other
  • The screen-related common problems in Nokia C2 are mostly related with the apps. Delete the one you recently installed and check if this helps you to deal with the problem
  • Check if the overheating of the device is causing this problem
  • There are chances that the actual fault is caused just because your smartphone is having something wrong with the default screen drivers
  • A forced restart to the device is one of the effective ways to deal with this problem. Try the same
  • Sometimes it’s a phone virus that causes this problem
  • Make sure not to charge your gadget beyond 90%. This helps in assuring better life to the phone screen and other hardware
  • Don’t share the device screen with any other gadget it is not compatible with. Also, keep the screen sharing option OFF when not in use
  • Make sure the actual problem is not there just because your gadget is having something seriously wrong with the screen sensors
  • This problem could be there because the storage space in the phone is completely filled
  • A physical damage to the screen which is visible directly or indirectly can be the reason to this glitch. Check

Earpiece Sounds Robotic

Solutions

  • It’s nothing but disconnecting that again connecting the earpiece to the phone that can fix this problem
  • A software update will probably make this problem go away from your device. Try the same
  • Signal attenuation is one of the major reasons to this problem. Check if it is taking place due to any of the possible reasons
  • In case you use a Bluetooth enabled earpiece with your Nokia C2, a pairing problem can be the reason to this issue
  • Make sure the phone sound card is not contributing for this fault. Check it properly
  • The reason to this problem is not selecting the relevant sound mode in your device sound settings
  • Make sure the phone sounds are not disabled which can cause this problem
  • Using earpiece during a call can cause this problem due to poor network signal strength
  • The quality of music you are playing on your device might be too low. This can give robotic sound in the earpiece
  • Try connecting your earpiece to another device and check if this helps you to deal with the problem
  • Make sure the actual fault is not caused just because your gadget is having a problem in the earpiece connector
  • In some cases, it’s nothing but the music app installed in the phone contributes to this problem
  • The earpiece speakers might be causing this problem due to a liquid damage caused to them

Poor Battery Life

Solutions

  • The level of screen brightness you set usually has an impact on the battery backup. Thus, make sure it’s not too high
  • Properly updated apps to their latest version can help you to get the best battery backup from the phone
  • Check and turn OFF the Wi-Fi hotspot if turned ON
  • Make sure the battery inside the device is not causing the actual trouble
  • Make sure the actual problem is not caused just because your Nokia C2 is suffering from a hardware fault. The failure of any hardware component inside the phone can be a reason to this problem
  • The apps installed on your device might be sending the background notifications again and again. This affects the battery performance of the device
  • Keep the phone GPS OFF when you don’t need the same
  • The reason you are facing this problem is nothing but turning ON the phone Bluetooth and Wi-Fi all the time
  • Perform a basic reboot and check if this helps you to deal with the problem
  • The reason you are facing this problem is nothing but the presence of power-hungry apps in the phone

Nokia C2 Fingerprint Sensor Issue

Solutions

  • First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem
  • Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
  • This problem can sometime declare its presence due to completely filling the storage space of the phone
  • The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
  • Simply delete the saved fingerprint from your Nokia C2 and add it again. This can solve the problem
  • One of the reasons to the fingerprint-related common problems in Nokia C2 is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
  • Always make sure to add more than one fingerprint
  • Your fingers might be wet and the same can be a reason to this problem
  • Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
  • Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
  • Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
  • Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Nokia C2 Not Turning ON

Solutions

  • Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
  • An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
  • Make sure to press the power button a bit hardly and check if this helps
  • Sometimes this problem would be due to a fault in the power button. Check and take the action required
  • An unknown software glitch in the device can be a reason to this problem. Check and take the action required
  • There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
  • This might be happening because you restarted or turned OFF your device when it was updating
  • Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
  • A liquid damage to your Nokia C2 can be a reason to this problem. Check and take the action required
  • A hardware damage in your phone can be the reason to this problem. Check and get it repaired
  • Overheating can sometime turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
  • Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Nokia C2 Not getting charged via cable/charger

Solutions

  • Check if this is a problem just because the phone battery is faulty
  • Make sure the phone charger is in proper working condition
  • A lose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
  • A bad app or the one installed from a third-party source can be the reason to this problem
  • Don’t use a third-party charger as this can be a reason to this problem
  • Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
  • In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
  • Sometimes the charging-related common problems in Nokia C2 are experienced when the charging socket/power source you are using to charge your widget is faulty
  • Check if the actual fault is with the charging cable. Check and replace the same if required
  • This problem could be due to detection of moisture in your Nokia C2. Check its level and take the required action
  • Remove the last application you installed and check if this helps you to deal with the problem
  • An issue with the phone motherboard can be the reason you have to face this problem
  • The pins in the phone socket might be damaged and the same is causing this problem. Check the same
  • Drain the phone battery completely and charge it again. Check if the problems is solved
  • Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

  • One possible reason for this problem is an issue with the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
  • Make sure you aren’t using a third-party camera application which is not compatible with your Nokia C2
  • Disable the safe mode if your phone is running in the same
  • This problem could be there just because the phone has something wrong with any of the hardware components inside
  • Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
  • Delete the cache of the camera application and check if this helps you to deal with the problem
  • Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
  • There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Nokia C2 are because of no other reason than this

You need to restart your device various times after applying the solutions against the common problems in Nokia C2. This is to be considered if the problem still exist post applying the methods. In case the problem is still there in the device, you must contact the phone official support. Scroll down a post a comment below if you have anything else to discuss. Keep visiting our blog for all the latest information about smartphone world.

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