Common Problems in Realme C12 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Budget smartphones are widely in demand in the present time. This is because the buyers are becoming aware that they can have similar features at a much lesser price if they wish to switch to another brand. Actually, a lot of new smartphone makers have started ruling international markets and the reason they are keeping the pace up with sales is because of no other reason than offering budget gadgets without compromising with the features. If you are looking for a device that can help you have everything, Realme C12 is the right choice. It came just after the launch of its predecessor i.e. C11. In this post, the solutions to all the common problems in Realme C12 are listed and you can consider them without worrying about anything.

Applying these solutions properly make sure your device will run smoothly in all the situations. There are a lot of bugs that simply affect performance and functionality. These bugs find their entry in a gadget when the apps are updated or when new updates for OS arrive. The users in several cases even fail to trace them on time and they have to face problems because of the very same reasons. It is also true that a lot of users confuse these issues with hardware faults. However, there is hardly any chance of having a hardware bug in a brand new device. Thus, simply pay attention to the solutions listed in this post. Before you read the solutions to fix common problems in Realme C12, here is a quick review of this gadget.

common problems in Realme C12

Realme C12 Reviews and Specifications

The launch of this device has bought a big smile on the face of everyone who was looking for a budget smartphone with a powerful configuration. One of the best things about this gadget is it can simply be considered by those who use power-hungry apps. This is because Realme has loaded it with a massive 6000mAh battery. Although it supports standard 10W charging, the same is not an issue when it comes to the price one has to pay to own this gadget. A rear-mounted fingerprint scanner adds more to the security. With Bluetooth 5.0, a smooth transfer of data can be assured by the users. Realme C12 has a triple camera setup on the rear with a 13MP primary sensor. On the rear, a 5MP lens is provided for selfies. Although the camera performance of this device is average, it is still demanded widely.

With 3GB RAM and 32GB storage space, this device is simply an amazing option to consider. It also comes with a microSDXC dedicated slot to hike the storage space if the need for the same is felt. It is powered by a MediaTek Helio G35 and runs on Android 10 that indicates you can access all the latest features without worrying about anything. The 6.5-inch IPS LCD capacitive touchscreen display the content perfectly and without compromising with the quality. The other features a user can enjoy are FM Radio and a 3.5mm jack that makes it accept any earpiece to let users enjoy their favorite music. That’s all about its review and specifications, let’s check now how to fix common problems in Realme C12.

Common Problems in Realme C12 and Solutions

You must make sure the procedure of fixing these problems remains short and simple. This is the reason we have explained all the solutions listed in this post in a very simple language. You need to have the basic knowledge about the working of a smartphone before you go ahead with the same. This makes sure all the solutions are applied correctly the probability of wrongful implementation of any solution could be nullified. There are things you must keep in mind about the information you will be reading. The most important factor is not to customize any solution during the implementation. This is essential because it can invite additional trouble and can make the situation worse. We at www.getdroidtips.com takes no responsibility for anything that can go wrong with your phone post applying these solutions. Check now how to fix common problems in Realme C12.

Connectivity Problems

Bluetooth connectivity problems

Solutions

  • Keep the Bluetooth enabled devices as close as possible. Sometimes placing them away can be the reason you have to face this problem
  • Make sure the problem is not caused just because the phone cache data is not cleaned for a long time
  • In some cases, users have to make sure their device and the one with which they are trying to create a Bluetooth connection is not having any security concern such as the presence of a virus
  • In some cases, the users have to make sure that the problem is not there just because the phone is running in the safe mode
  • This problem can be solved by rebooting your device. Try the same
  • Make sure the problem is not caused by any glitch associated with the Bluetooth antenna
  • The data format on your Realme C12 might be causing the trouble. Check if the same is supported by both the gadgets
  • It is not always necessary that the problem is there in your phone. It can be in the other device as well you are trying to connect with
  • In some cases, the users need to make sure that the problem is not there just because they have something wrong in their device which is related to the default Bluetooth drivers
  • Check if you turned OFF the device security or imposed any kind of restrictions on the same which can raise a Bluetooth concern
  • There are chances that the actual problem is related to the phone OS. Update the same and check if this helps
  • The phone battery might be low and you are running the device in the power-saving mode. This can affect the Bluetooth functionality for sure

Wi-Fi/Internet connectivity problems

Solutions

  • Check if the security of the internet connection is disabled or is having a concern with the same
  • Make sure the LAN settings of the connection are not customized which can stop the internet on your device
  • Make sure the Wi-Fi password entered by you in the device for the authentication purpose is right
  • Do check if this problem is only there because a number of devices are connected already to the same network
  • Make sure the browser, the app or the domain which you are opening are not having any of the problem related to them
  • It is always suggested to you to place the router at a central location in your arena to assure the problem is not caused due to improper Wi-Fi signal strength
  • Turn OFF your Realme C12 and the Wi-Fi router. Start them again and try connecting one more time
  • This problem might be associated with the Wi-Fi antenna on the router or on your phone. Check the same
  • Sometimes the users have to face this problem because of no other reason than running the device in the power saving mode all the time
  • There are chances that the actual fault is caused just because the problem is there with the configuration of the router. Check
  • In some cases, users have to face this problem because of consuming the entire bandwidth on their internet connection
  • Check if the phone security is turned OFF manually and the same is causing the problem
  • Sometimes the Wi-Fi/internet problems declare their presence just because the services are suspended on your connection
  • The administrator of the network might have imposed some additional restrictions after entering the password. Check if your device is fulfilling them

Mobile data not working

Solutions

  • Your data pack might have expired. Check the same and make sure it is not the reason to this problem
  • This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
  • Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
  • Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
  • This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
  • Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
  • A problem with the service provider or with the network can be a reason you have to face this fault in your phone
  • Make sure you are not confusing this problem with the slow internet speed
  • Check if the problem is caused by a poor signal strength on your Realme C12
  • Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
  • Simply restart the phone and check if this helps you to fix the issue
  • Turning the roaming services OFF can be a reason to this problem on your device
  • Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 3G SIM
  • Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

  • Check if the internet connectivity on the device is poor and the same is causing this problem
  • Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
  • The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
  • Toggle the phone GPS and check if this works
  • Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
  • Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
  • Enabling power saving mode on your Realme C12 can be the reason to this problem
  • Make sure the GPS problem in the device is not related to the failure of any hardware component
  • Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Realme C12
  • Select high accuracy mode in the location services and restart your device. This may solve the problem
  • Check if this problem can be solved by updating the Google maps
  • Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
  • The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
  • Refreshing the GPS data on your device can solve this problem. Check if this works
  • If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

SIM/Network Problems

Solutions

  • Carefully inspect if you can locate damage or a crack on the SIM card. The same if located can cause the problem
  • Continuous signal interruption due to changing your location frequently can cause this problem. Check
  • In some cases, if you don’t log-in to your Google account in the phone, the signal problems could be there because of the very same reason
  • Make sure the SIM card is turned ON in the network settings
  • Check if the phone Airplane mode is turned ON and the same is the actual trouble creator
  • Make restrict the access of the SIM card with a password which can cause this problem in many cases
  • Sometimes this problem arrives due to the failure of the signal antenna on your Realme C12
  • Check if the SIM card services have been suspended due to any of the possible reasons
  • You might not have inserted the SIM card correctly in the phone. Remove it and insert once again
  • This problem can be solved by performing a basic restart to the device. Try
  • Do check and make sure the problem is not related to the SIM card slot on the phone
  • Sometimes the problem declare its presence when the users purchase a wrong variant of the phone
  • Check if the phone bootloader is unlocked. The problem can exist due to the same reason as it installs the unwanted updates in the phone often
  • The SIM card you are using might be in bad condition and need replacement. Check the same

Apps not working properly

Solutions

  • Check and make sure the problem is not there due to running the phone in the safe mode. This disables installed applications in the device
  • Do check if the apps are installed in the micro SD card and not in the phone default memory. The same can create trouble
  • An active virus in the phone can directly be blamed when the apps are not behaving properly
  • Make sure the OS bugs are not responsible for the problem you are facing
  • There are chances that the phone features are manually turned OFF and the same is causing the problem
  • One of the app-related common problems in Realme C12 is denying the necessary permission to the apps for accessing phone data or features
  • Check if the apps are not updated to the latest available version. Install them
  • Sometimes this problem is experienced due to overheating of the device. Check the same
  • The reason you are facing this problem is nothing but installing the apps from the third-party sources in the device
  • Do check if the problem is there just because the phone RAM is having something wrong with the same
  • Remove the apps which is causing the trouble and install it again in the device
  • Check if you changed the important settings of the installed apps to the custom which often creates the trouble
  • Perform a software reset to your phone and check if this helps to avoid the problem
  • Check and make sure the app which is causing the trouble is not having any coding error in the same

Poor Camera Quality

Solutions

  • The phone might be running in the power saving mode or in the safe mode. The same can limit the camera functions
  • Your device might not have sufficient storage space available in the same which makes it store the images in the low-quality format
  • Image stabilization option always helps you to keep up the pace all the time when it comes to picture quality
  • Do check and make sure the problem is not caused just because of any Operating System bug. If the screen appears totally blank upon opening the camera app, OS bugs are often held responsible for this
  • Don’t use camera zoom feature beyond a limit as this often cut down the picture quality
  • Image resolution selected by you in the camera settings can impact the quality largely
  • This problem often appears during a video call because of signal issues. Check the same
  • There are chances that the camera lens is having some moisture, oil or grease particles on the same which are affecting the quality. Gently clean the same and check
  • Capturing the pictures or videos in the burst mode often affect the quality in several cases. Avoid the same
  • Select the shooting mode as per the nearby visibility and other factors that decide the picture quality
  • There are chances that your Realme C12 is suffering from a hardware issue. Get it checked properly
  • Do check and make sure the problem is not caused due to not capturing the images keeping the phone totally still

Overheating Problems

Solutions

  • Factors related to the environment often cause this problem. Check if the same is the reason in your case as well
  • Check if this problem is created by the power bank which you are using. Pay attention to the power specifications of the phone and the power bank which must be same
  • The overheating problem could be there because you are running the device in the safe mode or in the power saving mode all the time
  • An active virus in your Realme C12 might be the reason to this problem
  • Check and make sure the problem is not caused just because you have connected it with any accessory
  • Using a low-quality or a third-party charger can be the reason to the overheating issues
  • Sometimes this problem is caused when you change the important/recommended settings of your device
  • Check if the actual reason to this problem is installing a lot of apps in it from the third-party sources
  • Sometimes the overheating is caused by the installed games in the device. Check them properly and make sure the ones installed are supported by the phone
  • Do check and make sure the problem is not there just because your device is having something wrong with the data stored in the same
  • Check if the phone battery is having something wrong with the same which is causing this problem
  • The ventilation system of your phone might have stopped working and is causing this problem. Check the same

Slow Performance

Solutions

  • First, check if the internet connection is operating slowly and the same is the reason you are experiencing this issue in your phone
  • The type and kind of apps you installed on your Realme C12 can largely affect the performance of the same
  • Sometimes the blocked apps are the reason you have to face the problem. Check and remove them
  • When the installed application in your device is having a problem associated with them, the performance often becomes slow. Check and install the latest available updates
  • One of the performance-related common problems in Realme C12 is nothing but virus infection in the same
  • The speed of all the operations can become slow all of a sudden when an application is installed by you which is not supported by the same
  • There are chances that the phone is active in the safe mode which also limit its performance and operations
  • In case you turned OFF some phone features or imposed any kind of recursions on the same, it can be a reason to this problem
  • In some cases, running the charging pattern of your device affects its performance
  • Make sure the RAM of your device is not suffering from any kind of fault
  • Running a lot of applications in your device can be the reason you are facing this problem. Check
  • This problem can be solved by disabling the phone bloatware in case you have complex needs of applications
  • Perform a hardware reset and this will probably solve the problem. Save the phone data before going ahead.

Slow Charging

Solutions

  • Make sure the problem is not caused due to a faulty charger. Check the network adapter as well as the charging cable
  • Your Realme C12 might be having a problem in the charging port of the same. Check the same
  • This problem could be solved by performing a software reset. Try the same
  • Wipe the cache partition and check if this helps to fix the problem
  • Do check and make sure the apps are not running in the background which often slows down its charging speed
  • Sometimes this problem is caused just because the Wi-Fi hotspot is turned ON and sharing the internet connection with other devices
  • Cut down the screen turn OFF time. Keep the lowest limit on the same
  • The reason you are facing this problem is nothing but a weak power source.
  • In case you are downloading the data while charging your phone, the same can be a reason it is taking more time to charge
  • Check and make sure the problem is not there just because you are using your device for any purpose while charging the same
  • Bad apps in your device can cause this problem. Check the same
  • Corrosion or moisture in the charging port can boost its charging time. Check and take the action required

Poor Battery Life

Solutions

  • Turn OFF the phone and application’s data synchronization. The same can be a reason it is not giving properly backup
  • The reason you are facing this problem is nothing but a fault with the battery inside. Check
  • You simply need to make sure the problem is not caused just because a lot of app notifications are running in the background. Close the apps running in the background as well
  • Check and make sure the actual problem is not caused just because the Bluetooth and Wi-Fi features are turned ON and searching for new devices continuously
  • The poor battery life is a problem which is often caused when the phone GPS is turned ON when there is no need of the same
  • Sometimes the problem is caused by a virus or malware in your device. Check the same
  • The reason you are facing this problem is nothing but a software problem in the phone. Install the pending updates and this will fix the problem. Check
  • There are chances that the actual fault is there due to installing power-hungry apps on your Realme C12
  • Check if the screen brightness level is too high and the problem is caused because of the very same reason
  • Perform a basic reboot and check if this helps you to fix the problem

Screen not working properly

Solutions

  • Clean the device screen and check if this helps you to fix the problem. The oil and sweat particles on the screen can be the reason to this problem
  • There are chances that the problem is there due to sharing the device screen with another device through the screen sharing option
  • Check and make sure the problem is not there just because your device is running in the power-saving mode
  • Remove the glass guard installed on your device screen and check if this helps to fix the problem
  • The reason you are facing this problem is nothing but the failure of screen sensors
  • Do check and make sure the problem is not caused by a virus in the phone default memory
  • One of the screen-related common problems in Realme C12 completely filled phone memory. This can be a reason to the problem
  • Check and make sure your hands are totally clean and are not covered with either mittens or gloves
  • The reason you have to face this problem is nothing but a physical damage on the screen which can be internal
  • Sometimes the users have to face this problem because of no other reason than installing bad apps or the ones from the Play Store
  • A forced restart can help you to fix the problem. Try the same

Earpiece Sounds Robotic

Solutions

  • Perform a basic restart and check if this helps you to fix the problem
  • Make sure there is no sharp bend on the earpiece wire which can cause signal blockage and cause robotic sound
  • There are chances that the actual problem is caused just because of bad signal strength due to a phone call
  • The phone sound card might be having a problem in the same. Check
  • Sometimes the phone sound drivers when not in proper working condition can cause this problem. Check the same
  • Do check and make sure the problem is not caused just because the phone is having something wrong with the earpiece connector
  • Do check the problem is not there just because the earpiece is not connected or paired properly with the phone. Check
  • Sometimes the problem is caused due to liquid damage caused to the earpiece speakers due to body sweat
  • Check and make sure the problem is not there because you are playing low-quality music on your Realme C12
  • The earpiece you are using might not be supported by the phone. Check the same

Realme C12 Fingerprint Sensor Issue

Solutions

  • First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem. Check and take action required
  • Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
  • This problem can sometimes declare its presence due to completely filling the storage space of the phone
  • The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
  • Simply delete the saved fingerprint from your Realme C12 and add it again. This can solve the problem
  • One of the reasons to the fingerprint-related common problems in Realme C12 is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
  • Always make sure to add more than one fingerprint
  • Your fingers might be wet and the same can be a reason to this problem
  • Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
  • Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
  • Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
  • Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Realme C12 Not Turning ON

Solutions

  • Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
  • An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
  • Make sure to press the power button a bit harder and check if this helps
  • Sometimes this problem would be due to a fault in the power button. Check and take the action required
  • An unknown software glitch in the device can be a reason to this problem. Check and take the action required
  • There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
  • This might be happening because you restarted or turned OFF your device when it was updating
  • Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
  • Liquid damage to your Realme C12 can be a reason to this problem. Check and take the action required
  • Hardware damage in your phone can be the reason to this problem. Check and get it repaired
  • Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
  • Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Realme C12 Not getting charged via cable/charger

Solutions

  • Check if this is a problem just because the phone battery is faulty
  • Make sure the phone charger is in proper working condition
  • A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
  • A bad app or the one installed from a third-party source can be the reason to this problem
  • Don’t use a third-party charger as this can be a reason to this problem
  • Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
  • In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
  • Sometimes the charging-related common problems in Realme C12 are experienced when the charging socket/power source you are using to charge your widget is faulty
  • Check if the actual fault is with the charging cable. Check and replace the same if required
  • This problem could be due to the detection of moisture in your Realme C12. Check its level and take the required action
  • Remove the last application you installed and check if this helps you to deal with the problem
  • An issue with the phone motherboard can be the reason you have to face this problem
  • The pins in the phone socket might be damaged and the same is causing this problem. Check the same
  • Drain the phone battery completely and charge it again. Check if the problems is solved
  • Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

  • Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
  • Make sure you aren’t using a third-party camera application which is not compatible with your Realme C12
  • Disable the safe mode if your phone is running in the same
  • This problem could be there just because the phone has something wrong with any of the hardware components inside
  • Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
  • Delete the cache of the camera application and check if this helps you to deal with the problem
  • Do check and make sure the actual problem is not caused just because the camera lens is faulty or damage
  • There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Realme C12 are because of no other reason than this

Realme C12 seems a solid smartphone and because it is powered by Android, you can face common problems in it later or sooner. As already mentioned in this post, these issues are related to the phone software domain and are not related with hardware. Thus, if you are sure of having something wrong with the later, contact official support than doing something yourself. Do let us know in case the problem active in your device is not listed in this post.

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