Well, there are smartphone manufacturers who are not so regular when it comes to launching their gadgets. They usually take some extra time to come with the next model after launching the one. However, they have still managed a huge fan base, and just like OnePlus, Poco is also securing a lot of attention among the list of such manufacturers. Xiaomi started developing smartphones under the Poco brand to attract those who want full entertainment with a smartphone. Presently, Poco phones are huge in demand, and another model i.e. Poco M2 Pro has been added in the list recently. In this post, I will be introducing you to the common problems in Xiaomi Poco M2 Pro that can be experienced and how you can fix them.
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Actually, this is a smartphone that makes you feel something special. There is hardly anything you will feel you are falling short of when it comes to features. Thus, it’s an ideal choice to invest in this gadget simply. When it comes to the common problems, you simply need to keep one thing in your mind and i.e., these issues are not so complex to be fixed. There are a lot of people who think these problems are related to the phone hardware but this is not the case. Common problems are having a relationship with the software domain of a device in most cases. They are caused because of bugs in installed apps and phone OS i.e. Android. Before knowing how to fix common problems in Xiaomi Poco M2 Pro, here is a quick review of this device.
Page Contents
- Common Problems in Xiaomi Poco M2 Pro and Solutions
- Connectivity Problems
- SIM/Network Problems
- Overheating Problems
- Screen not working properly
- Poor Camera Quality
- Slow Performance
- Poor Battery Life
- Apps not working properly
- Earpiece Sounds Robotic
- Slow Charging
- Xiaomi Poco M2 Pro Fingerprint Sensor Issue
- Xiaomi Poco M2 Pro Not Turning ON
- Xiaomi Poco M2 Pro Not getting charged via cable/charger
- Unfortunately camera has stopped
Common Problems in Xiaomi Poco M2 Pro and Solutions
One of the key symptoms of these issues in a smartphone is its slower performance. As these issues are related to phone software, they can even disable some important features as well. However, this happens when you continuously ignore them. It would be good to start fixing them immediately after they are traced. This makes it easy for you to add functionality as well as life to your gadget. If these issues are ignored, the same may have bad consequences. You can find your device becoming totally useless. While applying the solutions you will be reading in the next section, make sure they are not customized or integrated with any other guide as this can also invite additional trouble. We at www.getdroidtips.com strictly don’t recommend this and cannot be held responsible if anything goes wrong. Check out how to fix common problems in Xiaomi Poco M2 Pro.
Connectivity Problems
Bluetooth connectivity problems
Solutions
- Keep the phone out from a bag or your pocket for the uninterrupted experience
- Make sure any radiation is not responsible for this problem which might be around the device
- The reason to this problem in certain cases is limited connectivity between the Bluetooth devices. This can happen when they are not as close as they need to be
- Make sure the actual problem is not caused due to a security reason. Check if any of the devices is having a virus in the same
- Make sure the phone Bluetooth is not imposed any restriction on the same by you
- Check if the problem is caused just because the device is having a problem with the phone OS or with the default Bluetooth drivers
- There are chances that the cache data of the installed apps have not been deleted for a few weeks. Do it and check if the problem is gone
- Simply make sure the actual problem is not caused just because the Bluetooth visibility is hidden
- You might be sending data in bulk through the Bluetooth. Remember the phone Bluetooth is ideal for data with up to 100 MB size in one go
- Check if the actual problem is there just because the phone is running in the safe mode or power-saving mode. Disable them
- The reason to this problem is nothing but a compatibility problem. The same can happen when the Bluetooth versions are different on both the devices in some cases
- Make sure you pair the device correctly with your Xiaomi Poco M2 Pro. Improper pairing often cause the problem
- Perform a general reboot and check if this helps you to deal with the problem
Wi-Fi/Internet connectivity problems
Solutions
- This happens usually when your smartphone is having a fault in the Wi-Fi antenna. Check and take the action required
- Make sure the router is not placed quite away which causes Wi-Fi problems often
- The password you are entering in the phone might be incorrect. Check and reenter the same
- Turn OFF the phone router and the device. Turn them ON again and try connecting again
- Check if deleting the Wi-Fi networks your Xiaomi Poco M2 Pro connected with in the past helps you to fix this problem
- Simply make sure the network bandwidth limit on your internet connection is not reached. This can stop the services
- Make sure the device browser is totally error-free
- Check if the apps which you are accessing are having a problem in the same
- Avoid making any changes to the LAN settings as this results in an issue with the Wi-Fi connection
- Check if it’s nothing but the limited connectivity of your internet connection is causing this problem
- Simply make sure the router has been configured properly and accurately
- The reason to this problem is nothing but congestion on the network. Disconnect a few devices already connected and check if this helps
- Do check if the problem is there just because the cable connection on the router is wrong
- There are chances that the problem is there because of security concern with the network
- Check if the service you are accessing is not available for that particular moment
- One of the installed apps in your device might be accessing the phone Wi-Fi feature. Check if this is the reason you are facing the trouble
Mobile data not working
Solutions
- Your data pack might have expired. Check the same and make sure it is not the reason to this problem
- This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
- Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
- Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
- This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
- Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
- A problem with the service provider or with the network can be a reason you have to face this fault in your phone
- Make sure you are not confusing this problem with the slow internet speed
- Check if the problem is caused by a poor signal strength on your Xiaomi Poco M2 Pro
- Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
- Simply restart the phone and check if this helps you to fix the issue
- Turning the roaming services OFF can be a reason to this problem on your device
- Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 3G SIM
- Clear the cache partition of the device and check if this solves the problem on your device
GPS Problems
Solutions
- Check if the internet connectivity on the device is poor and the same is causing this problem
- Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
- The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
- Toggle the phone GPS and check if this works
- Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
- Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
- Enabling power saving mode on your Xiaomi Poco M2 Pro can be the reason to this problem
- Make sure the GPS problem in the device is not related to the failure of any hardware component
- Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Xiaomi Poco M2 Pro
- Select high accuracy mode in the location services and restart your device. This may solve the problem
- Check if this problem can be solved by updating the Google maps
- Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
- The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
- Refreshing the GPS data on your device can solve this problem. Check if this works
- If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone
SIM/Network Problems
Solutions
- The SIM card you are using might be having a stain or a physical damage on the same. Check carefully and replace it
- One of the reasons to the common Xiaomi Poco M2 Pro problems related to the SIM/Network is unlocking the phone bootloader. Check
- The reason you are facing this problem is nothing but your presence at a location where the network signal doesn’t reach properly. This includes a restricted area or a basement
- Check and make sure the SIM tray and the SIM slot in which the card is inserted are problem-free
- Make sure you are using a 4G enabled SIM card. Others when inserted in this phone may not work accurately
- This problem can declare its presence if the network-signal duplexer on the phone is not working. Check the same properly
- Sometimes a basic reboot helps you to solve the problem. Try the same
- There are chances that the SIM is not inserted in the phone correctly. Check
- Do check and make sure the actual problem is not caused just because your smartphone in running in the Airplane mode
- Check and make sure this problem is not caused just because your smartphone is having a custom ROM installed on it
- Sometimes this problem can be fixed by turning ON the roaming services
- Call the network operator helpdesk to check if there is a problem from their end
- Do check and make sure the variant of the phone you purchased is actually supported by the SIM card
Overheating Problems
Solutions
- Although Xiaomi Poco M2 Pro is a gaming phone, the same can be a reason to this problem. This happens when you install games by customizing their settings or the settings of the device
- Perform a basic restart to your phone and check if this helps you to fix the problem
- Close the background running games and apps. check if this solves the problem
- Sometimes playing games while charging the device causes this problem
- Do check and make sure the phone charger you are using is not creating the trouble
- The reason you are facing this problem is nothing but a virus in your device
- Check if the power bank you are using is truly responsible for this issue
- The environment factors in some cases cause the overheating of smartphone. Check if this is also the reason in your case
- Make sure not to install any app in your device from the sources not trusted or recognized by your phone
- The reason to this problem is nothing but customizing the phone power settings
- Check and make sure if your device is having a battery fault in the same
- Many users complain regarding this problem due to overcharging the phone
- There are chances that the actual problem is caused just because the phone is connected to a nearby gadget through a cable. Disconnect the same and check if this helps
- This problem could be caused by general bugs in the phone OS in some cases. Check and update the same
- Restore the last changes you made in the phone and check if this helps you
Screen not working properly
Solutions
- Your smartphone might be having no more storage space in the same. This can be a reason to this problem in some cases
- Make sure the screen sensors are in properly working condition and is not causing any trouble
- There are certain chances that its body sweat and oil particles on the screen which are causing the real trouble
- You simply need to make sure the problem is not caused just because your Xiaomi Poco M2 Pro is having something wrong with the OS. Check and take the action required
- Delete the last few apps you installed in the phone and check if this solves the problem
- The reason you are facing the problem is nothing but overcharging your device
- Check if the screen is physically damaged or if liquid damage has caused the trouble
- Simply replace the glass guard pasted on the screen for the protection of the same. Check if this helps you
- Turn the screen sharing option OFF and check the status of the problem
- This problem is often experienced by the users after installing third-party apps
- A forced restart to your device can solve this problem. Try the same
- Delete the unused data and the apps from your phone. Check if this helps in solving the problem
- Uncover your hands in case mittens or gloves are covering them
- The reason you are facing this problem is nothing but the presence of a virus in the phone
- Simply make sure the actual problem is not caused just because the phone is having an issue in the default screen drivers
Poor Camera Quality
Solutions
- This happens in certain cases when the burst mode is turned ON while capturing the videos or the pictures
- The reason you are facing this problem can be an OS bug. One of the symptoms is a blank screen while opening the camera
- Check if a third-party camera app is causing this trouble. Even if you have just installed it and have not used the same, simply delete it and check if this makes the difference
- To make sure of the quality, always prefer Image stabilization option
- Do check if cleaning the lens against the general dust, moisture and finger marks help you to solve the problem
- Using a camera filter in the settings can degrade the quality. Check the same
- Always remove the pre-installed glass guard that comes on the screen. The same can make you think if the phone camera is having an issue
- Sometimes it’s nothing but not operating the phone camera in the default settings that cause this problem
- Open the camera settings and increase the pixel density. This can solve the problem for sure
- The common problems in Xiaomi Poco M2 Pro which can affect the camera quality often have a direct link with various hardware components in the device. Check if all of the components are in proper working condition
- There are chances that the shooting mode selected in the camera settings is not appropriate with the nearby visibility and other conditions. This can cause the problem you are facing
- Check and make sure the HD option is turned ON
- Use the camera flashlight when the visibility around is too low
Slow Performance
Solutions
- The failure of a hardware driver I the phone or any bug in the OS can cause this problem
- Sometimes it’s nothing but the overheating of the device that stops the various features automatically
- Make sure the safe mode is not active. This can affect the overall performance and functionality of your device
- The reason you are facing this problem is nothing but opening a lot of tabs in the phone browser
- Check and make sure the actual problem is not caused just because your smartphone is having a hardware fault in the same
- The reason you are facing this problem is nothing but installing some applications from the sources the device shouldn’t trust
- Check if clearing the cache data and the temporary files stored in the phone solves this problem
- You simply need to make it sure the problem is not caused by a virus in your device
- Sometimes customizing the phone settings slows down its overall performance
- Make sure this problem is not being confused with the slow operating speed of your internet connection
- The reason you are facing this problem is nothing but a low-quality accessory which is connected to the phone through any mode
- If you don’t mind disabling the phone bloatware, the performance can be boosted up to a good extent
- A general restart to the Xiaomi Poco M2 Pro after closing the apps running in the background can solve the problem. Try the same
- There are lite-versions available for certain apps that are common. Prefer installing them for a few. Probably the performance will be boosted after this
- Take the data backup and perform a hard reset. The problem will be gone for sure
Poor Battery Life
Solutions
- This is one of the problems which are caused in the phone just because of a virus. Check and clean the phone against the same
- Simply make sure the actual problem is not caused just because your device is running in the safe mode
- There are chances that the problem is caused just because of allowing the phone data synchronization with the installed apps
- Impose a limit on the overall number of apps installed on your device. This can probably help you to get the best backup from the device
- Check if the phone GPS is turned ON all the time. This can have a bad impact on the battery
- Make sure the actual problem is not related to the phone battery
- The reason to this problem in certain cases is nothing but raising the screen brightness. Check and reduce the same
- Make sure the screen-out time in case of inactivity is not too high
- Disable anything which wakes the phone screen unnecessarily
- This problem could be there due to allowing the apps to send you notifications. Disable them for a few apps you rarely use
- Check and make sure the camera flashlight is not turned ON for a long time in the Xiaomi Poco M2 Pro
- Downloading the data continuously or watching the videos on the phone are other reasons to this problem
Apps not working properly
Solutions
- You might be running the apps installed on your device in the custom settings. Check if this solves the problem
- There are chances that the problem is caused due to a phone virus
- One of the reasons to the app-related common problems in Xiaomi Poco M2 Pro is running the phone in the safe mode
- Don’t enable any restrictions on your phone. The same can affect the working of apps installed on the device
- One of the best ways to solve this issue quickly is downloading and installing the pending updates for the apps
- Make sure all the permissions are given to the apps to operate smoothly. A few apps need access to your camera, Wi-Fi, contacts, GPS and other features. Denying such permission may result in their improper functionality
- The apps should always be installed in the default storage space of the phone than in any third-party storage. The same can cause the problem
- Make sure the phone RAM is not having any problem associated with the same. It can cause this problem
- Install the latest available updates for the phone OS whenever you are notified. This can solve the problem for sure
- Check and make sure the actual reason to this problem is not related to the third-party apps which are installed from the other sources than Play Store
- Wipe the cache partition and check if this helps you to deal with the problem
Earpiece Sounds Robotic
Solutions
- Make sure this problem is not caused due to a quality or a compatibility problem. Read the reviews of other users before buying a third-party product
- Liquid damage caused to the earpiece by the body sweat in certain cases is responsible for the robotic sound
- Do check and make sure he earpiece is connected or paired accurately to the phone
- Sometimes it’s nothing but running the phone in the power saving mode affects the sound quality in the earpiece
- Make sure the phone default sound drivers are not having anything wrong with them. Restore the sound settings in case you customized them recently
- Sometimes the reason to this problem is a faulty sound card. Check and take the action required
- Make sure the actual problem is not caused by a music app which you have installed in your Xiaomi Poco M2 Pro
- Enable the noise cancellation feature during a phone call. Also, make sure the network signal strength is not too low. The same can be a reason you are facing the problem
- Check if the problem is caused just because of playing a low-quality music file such as a song or a video
- The reason you are facing this problem is nothing but a fault in the earpiece. Check the same properly
- The reason you are facing this problem is nothing but a fault in the phone OS. Check and take the action which solves the problem
Slow Charging
Solutions
- This is one of the problems caused by a general phone virus or malware. Check and clean them
- Make sure the phone battery is in perfect working condition
- The problem is often created in the device just because of a faulty charger. Check and replace it if required
- You simply need to make it sure that the fault is not caused just because of an OS bug
- Sometimes it’s nothing but activating the power saving mode in an actual sense which causes this problem
- Do check and make sure the problem is not caused just because your device is having something wrong with the phone apps. Installing power-hungry apps in the phone often creates this trouble
- Simply make sure the problem is not caused just because your phone is having something wrong with the hardware components inside
- Check if you are sharing the device internet connection with other gadgets around and the problem is caused by the same
- Simply make sure the faulty is not related to any of the accessories connected to your Xiaomi Poco M2 Pro
- A weak power source can be the reason you are facing this problem. Check
Xiaomi Poco M2 Pro Fingerprint Sensor Issue
Solutions
- First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem
- Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
- This problem can sometimes declare its presence due to completely filling the storage space of the phone
- The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
- Simply delete the saved fingerprint from your Xiaomi Poco M2 Pro and add it again. This can solve the problem
- One of the reasons to the fingerprint-related common problems in Xiaomi Poco M2 Pro is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
- Always make sure to add more than one fingerprint
- Your fingers might be wet and the same can be a reason to this problem
- Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
- Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
- Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
- Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required
Xiaomi Poco M2 Pro Not Turning ON
Solutions
- Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
- An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
- Make sure to press the power button a bit harder and check if this helps
- Sometimes this problem would be due to a fault in the power button. Check and take the action required
- An unknown software glitch in the device can be a reason to this problem. Check and take the action required
- There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
- This might be happening because you restarted or turned OFF your device when it was updating
- Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
- A liquid damage to your Xiaomi Poco M2 Pro can be a reason to this problem. Check and take the action required
- Hardware damage in your phone can be the reason to this problem. Check and get it repaired
- Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
- Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode
Xiaomi Poco M2 Pro Not getting charged via cable/charger
Solutions
- Check if this is a problem just because the phone battery is faulty
- Make sure the phone charger is in proper working condition
- A lose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
- A bad app or the one installed from a third-party source can be the reason to this problem
- Don’t use a third-party charger as this can be a reason to this problem
- Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
- In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
- Sometimes the charging-related common problems in Xiaomi Poco M2 Pro are experienced when the charging socket/power source you are using to charge your widget is faulty
- Check if the actual fault is with the charging cable. Check and replace the same if required
- This problem could be due to the detection of moisture in your Xiaomi Poco M2 Pro. Check its level and take the required action
- Remove the last application you installed and check if this helps you to deal with the problem
- An issue with the phone motherboard can be the reason you have to face this problem
- The pins in the phone socket might be damaged and the same is causing this problem. Check the same
- Drain the phone battery completely and charge it again. Check if the problems is solved
- Performing a forced restart to the phone can fix this issue. Simply try the same
Unfortunately camera has stopped
Solutions
- One possible reason for this problem is an issue with the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
- Make sure you aren’t using a third-party camera application which is not compatible with your Xiaomi Poco M2 Pro
- Disable the safe mode if your phone is running in the same
- This problem could be there just because the phone has something wrong with any of the hardware components inside
- Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
- Delete the cache of the camera application and check if this helps you to deal with the problem
- Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
- There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Xiaomi Poco M2 Pro are because of no other reason than this
The above-listed solutions can perfectly eliminate all the common problems in Xiaomi Poco M2 Pro if you apply them carefully and accurately. In case the device remains in the same condition, get it checked at an authorized repair shop nearby or contact its official support. This is because the actual fault may lie in the hardware domain and the same is beyond the scope of solutions listed in this post. Scroll down and post a comment below if you have any other questions/queries with this post. Thanks and keep visiting our blog.
I am having an issue of automatically turning on of flash light while mobile is in pocket.