Common Problems in Xiaomi Poco M2 Pro and Solutions

Connectivity Problems

Bluetooth connectivity problems

Solutions

Keep the phone out from a bag or your pocket for the uninterrupted experience
Make sure any radiation is not responsible for this problem which might be around the device
The reason to this problem in certain cases is limited connectivity between the Bluetooth devices. This can happen when they are not as close as they need to be
Make sure the actual problem is not caused due to a security reason. Check if any of the devices is having a virus in the same
Make sure the phone Bluetooth is not imposed any restriction on the same by you
Check if the problem is caused just because the device is having a problem with the phone OS or with the default Bluetooth drivers
There are chances that the cache data of the installed apps have not been deleted for a few weeks. Do it and check if the problem is gone
Simply make sure the actual problem is not caused just because the Bluetooth visibility is hidden
You might be sending data in bulk through the Bluetooth. Remember the phone Bluetooth is ideal for data with up to 100 MB size in one go
Check if the actual problem is there just because the phone is running in the safe mode or power-saving mode. Disable them
The reason to this problem is nothing but a compatibility problem. The same can happen when the Bluetooth versions are different on both the devices in some cases
Make sure you pair the device correctly with your Xiaomi Poco M2 Pro. Improper pairing often cause the problem
Perform a general reboot and check if this helps you to deal with the problem

Wi-Fi/Internet connectivity problems

Solutions

This happens usually when your smartphone is having a fault in the Wi-Fi antenna. Check and take the action required
Make sure the router is not placed quite away which causes Wi-Fi problems often
The password you are entering in the phone might be incorrect. Check and reenter the same
Turn OFF the phone router and the device. Turn them ON again and try connecting again
Check if deleting the Wi-Fi networks your Xiaomi Poco M2 Pro connected with in the past helps you to fix this problem
Simply make sure the network bandwidth limit on your internet connection is not reached. This can stop the services
Make sure the device browser is totally error-free
Check if the apps which you are accessing are having a problem in the same
Avoid making any changes to the LAN settings as this results in an issue with the Wi-Fi connection
Check if it’s nothing but the limited connectivity of your internet connection is causing this problem
Simply make sure the router has been configured properly and accurately
The reason to this problem is nothing but congestion on the network. Disconnect a few devices already connected and check if this helps
Do check if the problem is there just because the cable connection on the router is wrong
There are chances that the problem is there because of security concern with the network
Check if the service you are accessing is not available for that particular moment
One of the installed apps in your device might be accessing the phone Wi-Fi feature. Check if this is the reason you are facing the trouble

Mobile data not working

Solutions

Your data pack might have expired. Check the same and make sure it is not the reason to this problem
This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
A problem with the service provider or with the network can be a reason you have to face this fault in your phone
Make sure you are not confusing this problem with the slow internet speed
Check if the problem is caused by a poor signal strength on your Xiaomi Poco M2 Pro
Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
Simply restart the phone and check if this helps you to fix the issue
Turning the roaming services OFF can be a reason to this problem on your device
Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 3G SIM
Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

Check if the internet connectivity on the device is poor and the same is causing this problem
Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
Toggle the phone GPS and check if this works
Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
Enabling power saving mode on your Xiaomi Poco M2 Pro can be the reason to this problem
Make sure the GPS problem in the device is not related to the failure of any hardware component
Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Xiaomi Poco M2 Pro
Select high accuracy mode in the location services and restart your device. This may solve the problem
Check if this problem can be solved by updating the Google maps
Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
Refreshing the GPS data on your device can solve this problem. Check if this works
If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

SIM/Network Problems

Solutions

The SIM card you are using might be having a stain or a physical damage on the same. Check carefully and replace it
One of the reasons to the common Xiaomi Poco M2 Pro problems related to the SIM/Network is unlocking the phone bootloader. Check
The reason you are facing this problem is nothing but your presence at a location where the network signal doesn’t reach properly. This includes a restricted area or a basement
Check and make sure the SIM tray and the SIM slot in which the card is inserted are problem-free
Make sure you are using a 4G enabled SIM card. Others when inserted in this phone may not work accurately
This problem can declare its presence if the network-signal duplexer on the phone is not working. Check the same properly
Sometimes a basic reboot helps you to solve the problem. Try the same
There are chances that the SIM is not inserted in the phone correctly. Check
Do check and make sure the actual problem is not caused just because your smartphone in running in the Airplane mode
Check and make sure this problem is not caused just because your smartphone is having a custom ROM installed on it
Sometimes this problem can be fixed by turning ON the roaming services
Call the network operator helpdesk to check if there is a problem from their end
Do check and make sure the variant of the phone you purchased is actually supported by the SIM card

Overheating Problems

Solutions

Although Xiaomi Poco M2 Pro is a gaming phone, the same can be a reason to this problem. This happens when you install games by customizing their settings or the settings of the device
Perform a basic restart to your phone and check if this helps you to fix the problem
Close the background running games and apps. check if this solves the problem
Sometimes playing games while charging the device causes this problem
Do check and make sure the phone charger you are using is not creating the trouble
The reason you are facing this problem is nothing but a virus in your device
Check if the power bank you are using is truly responsible for this issue
The environment factors in some cases cause the overheating of smartphone. Check if this is also the reason in your case
Make sure not to install any app in your device from the sources not trusted or recognized by your phone
The reason to this problem is nothing but customizing the phone power settings
Check and make sure if your device is having a battery fault in the same
Many users complain regarding this problem due to overcharging the phone
There are chances that the actual problem is caused just because the phone is connected to a nearby gadget through a cable. Disconnect the same and check if this helps
This problem could be caused by general bugs in the phone OS in some cases. Check and update the same
Restore the last changes you made in the phone and check if this helps you

Screen not working properly

Solutions

Your smartphone might be having no more storage space in the same. This can be a reason to this problem in some cases
Make sure the screen sensors are in properly working condition and is not causing any trouble
There are certain chances that its body sweat and oil particles on the screen which are causing the real trouble
You simply need to make sure the problem is not caused just because your Xiaomi Poco M2 Pro is having something wrong with the OS. Check and take the action required
Delete the last few apps you installed in the phone and check if this solves the problem
The reason you are facing the problem is nothing but overcharging your device
Check if the screen is physically damaged or if liquid damage has caused the trouble
Simply replace the glass guard pasted on the screen for the protection of the same. Check if this helps you
Turn the screen sharing option OFF and check the status of the problem
This problem is often experienced by the users after installing third-party apps
A forced restart to your device can solve this problem. Try the same
Delete the unused data and the apps from your phone. Check if this helps in solving the problem
Uncover your hands in case mittens or gloves are covering them
The reason you are facing this problem is nothing but the presence of a virus in the phone
Simply make sure the actual problem is not caused just because the phone is having an issue in the default screen drivers

Poor Camera Quality

Solutions

This happens in certain cases when the burst mode is turned ON while capturing the videos or the pictures
The reason you are facing this problem can be an OS bug. One of the symptoms is a blank screen while opening the camera
Check if a third-party camera app is causing this trouble. Even if you have just installed it and have not used the same, simply delete it and check if this makes the difference
To make sure of the quality, always prefer Image stabilization option
Do check if cleaning the lens against the general dust, moisture and finger marks help you to solve the problem
Using a camera filter in the settings can degrade the quality. Check the same
Always remove the pre-installed glass guard that comes on the screen. The same can make you think if the phone camera is having an issue
Sometimes it’s nothing but not operating the phone camera in the default settings that cause this problem
Open the camera settings and increase the pixel density. This can solve the problem for sure
The common problems in Xiaomi Poco M2 Pro which can affect the camera quality often have a direct link with various hardware components in the device. Check if all of the components are in proper working condition
There are chances that the shooting mode selected in the camera settings is not appropriate with the nearby visibility and other conditions. This can cause the problem you are facing
Check and make sure the HD option is turned ON
Use the camera flashlight when the visibility around is too low

Slow Performance

Solutions

The failure of a hardware driver I the phone or any bug in the OS can cause this problem
Sometimes it’s nothing but the overheating of the device that stops the various features automatically
Make sure the safe mode is not active. This can affect the overall performance and functionality of your device
The reason you are facing this problem is nothing but opening a lot of tabs in the phone browser
Check and make sure the actual problem is not caused just because your smartphone is having a hardware fault in the same
The reason you are facing this problem is nothing but installing some applications from the sources the device shouldn’t trust
Check if clearing the cache data and the temporary files stored in the phone solves this problem
You simply need to make it sure the problem is not caused by a virus in your device
Sometimes customizing the phone settings slows down its overall performance
Make sure this problem is not being confused with the slow operating speed of your internet connection
The reason you are facing this problem is nothing but a low-quality accessory which is connected to the phone through any mode
If you don’t mind disabling the phone bloatware, the performance can be boosted up to a good extent
A general restart to the Xiaomi Poco M2 Pro after closing the apps running in the background can solve the problem. Try the same
There are lite-versions available for certain apps that are common. Prefer installing them for a few. Probably the performance will be boosted after this
Take the data backup and perform a hard reset. The problem will be gone for sure

Poor Battery Life

Solutions

This is one of the problems which are caused in the phone just because of a virus. Check and clean the phone against the same
Simply make sure the actual problem is not caused just because your device is running in the safe mode
There are chances that the problem is caused just because of allowing the phone data synchronization with the installed apps
Impose a limit on the overall number of apps installed on your device. This can probably help you to get the best backup from the device
Check if the phone GPS is turned ON all the time. This can have a bad impact on the battery
Make sure the actual problem is not related to the phone battery
The reason to this problem in certain cases is nothing but raising the screen brightness. Check and reduce the same
Make sure the screen-out time in case of inactivity is not too high
Disable anything which wakes the phone screen unnecessarily
This problem could be there due to allowing the apps to send you notifications. Disable them for a few apps you rarely use
Check and make sure the camera flashlight is not turned ON for a long time in the Xiaomi Poco M2 Pro
Downloading the data continuously or watching the videos on the phone are other reasons to this problem

Apps not working properly

Solutions

You might be running the apps installed on your device in the custom settings. Check if this solves the problem
There are chances that the problem is caused due to a phone virus
One of the reasons to the app-related common problems in Xiaomi Poco M2 Pro is running the phone in the safe mode
Don’t enable any restrictions on your phone. The same can affect the working of apps installed on the device
One of the best ways to solve this issue quickly is downloading and installing the pending updates for the apps
Make sure all the permissions are given to the apps to operate smoothly. A few apps need access to your camera, Wi-Fi, contacts, GPS and other features. Denying such permission may result in their improper functionality
The apps should always be installed in the default storage space of the phone than in any third-party storage. The same can cause the problem
Make sure the phone RAM is not having any problem associated with the same. It can cause this problem
Install the latest available updates for the phone OS whenever you are notified. This can solve the problem for sure
Check and make sure the actual reason to this problem is not related to the third-party apps which are installed from the other sources than Play Store
Wipe the cache partition and check if this helps you to deal with the problem

Earpiece Sounds Robotic

Solutions

Make sure this problem is not caused due to a quality or a compatibility problem. Read the reviews of other users before buying a third-party product
Liquid damage caused to the earpiece by the body sweat in certain cases is responsible for the robotic sound
Do check and make sure he earpiece is connected or paired accurately to the phone
Sometimes it’s nothing but running the phone in the power saving mode affects the sound quality in the earpiece
Make sure the phone default sound drivers are not having anything wrong with them. Restore the sound settings in case you customized them recently
Sometimes the reason to this problem is a faulty sound card. Check and take the action required
Make sure the actual problem is not caused by a music app which you have installed in your Xiaomi Poco M2 Pro
Enable the noise cancellation feature during a phone call. Also, make sure the network signal strength is not too low. The same can be a reason you are facing the problem
Check if the problem is caused just because of playing a low-quality music file such as a song or a video
The reason you are facing this problem is nothing but a fault in the earpiece. Check the same properly
The reason you are facing this problem is nothing but a fault in the phone OS. Check and take the action which solves the problem

Slow Charging

Solutions

This is one of the problems caused by a general phone virus or malware. Check and clean them
Make sure the phone battery is in perfect working condition
The problem is often created in the device just because of a faulty charger. Check and replace it if required
You simply need to make it sure that the fault is not caused just because of an OS bug
Sometimes it’s nothing but activating the power saving mode in an actual sense which causes this problem
Do check and make sure the problem is not caused just because your device is having something wrong with the phone apps. Installing power-hungry apps in the phone often creates this trouble
Simply make sure the problem is not caused just because your phone is having something wrong with the hardware components inside
Check if you are sharing the device internet connection with other gadgets around and the problem is caused by the same
Simply make sure the faulty is not related to any of the accessories connected to your Xiaomi Poco M2 Pro
A weak power source can be the reason you are facing this problem. Check

Xiaomi Poco M2 Pro Fingerprint Sensor Issue

Solutions

First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem
Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
This problem can sometimes declare its presence due to completely filling the storage space of the phone
The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
Simply delete the saved fingerprint from your Xiaomi Poco M2 Pro and add it again. This can solve the problem
One of the reasons to the fingerprint-related common problems in Xiaomi Poco M2 Pro is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
Always make sure to add more than one fingerprint
Your fingers might be wet and the same can be a reason to this problem
Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Xiaomi Poco M2 Pro Not Turning ON

Solutions

Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
Make sure to press the power button a bit harder and check if this helps
Sometimes this problem would be due to a fault in the power button. Check and take the action required
An unknown software glitch in the device can be a reason to this problem. Check and take the action required
There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
This might be happening because you restarted or turned OFF your device when it was updating
Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
A liquid damage to your Xiaomi Poco M2 Pro can be a reason to this problem. Check and take the action required
Hardware damage in your phone can be the reason to this problem. Check and get it repaired
Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Xiaomi Poco M2 Pro Not getting charged via cable/charger

Solutions

Check if this is a problem just because the phone battery is faulty
Make sure the phone charger is in proper working condition
A lose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
A bad app or the one installed from a third-party source can be the reason to this problem
Don’t use a third-party charger as this can be a reason to this problem
Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
Sometimes the charging-related common problems in Xiaomi Poco M2 Pro are experienced when the charging socket/power source you are using to charge your widget is faulty
Check if the actual fault is with the charging cable. Check and replace the same if required
This problem could be due to the detection of moisture in your Xiaomi Poco M2 Pro. Check its level and take the required action
Remove the last application you installed and check if this helps you to deal with the problem
An issue with the phone motherboard can be the reason you have to face this problem
The pins in the phone socket might be damaged and the same is causing this problem. Check the same
Drain the phone battery completely and charge it again. Check if the problems is solved
Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

One possible reason for this problem is an issue with the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
Make sure you aren’t using a third-party camera application which is not compatible with your Xiaomi Poco M2 Pro
Disable the safe mode if your phone is running in the same
This problem could be there just because the phone has something wrong with any of the hardware components inside
Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
Delete the cache of the camera application and check if this helps you to deal with the problem
Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Xiaomi Poco M2 Pro are because of no other reason than this

The above-listed solutions can perfectly eliminate all the common problems in Xiaomi Poco M2 Pro if you apply them carefully and accurately. In case the device remains in the same condition, get it checked at an authorized repair shop nearby or contact its official support. This is because the actual fault may lie in the hardware domain and the same is beyond the scope of solutions listed in this post. Scroll down and post a comment below if you have any other questions/queries with this post. Thanks and keep visiting our blog.

Common Problems in Xiaomi Poco M2 Pro and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Connectivity Problems

Bluetooth connectivity problems

Wi-Fi/Internet connectivity problems

Mobile data not working

GPS Problems

SIM/Network Problems

Overheating Problems

Screen not working properly

Poor Camera Quality

Slow Performance

Poor Battery Life

Apps not working properly

Earpiece Sounds Robotic

Slow Charging

Xiaomi Poco M2 Pro Fingerprint Sensor Issue

Xiaomi Poco M2 Pro Not Turning ON

Xiaomi Poco M2 Pro Not getting charged via cable/charger

Unfortunately camera has stopped

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