Common Vivo Y12 Problems and Fixes – Wi-Fi, Bluetooth, Camera, SIM, and More

Connectivity Problems

Bluetooth connectivity problems

• Turn OFF the phone Bluetooth and turn it ON again. Try connecting now
• Performa basic restart and check if this helps to fix the problem
• Make sure the Bluetooth visibility is not hidden from the nearby places. Also, remove any time limit on the visibility if imposed. Set it to “always visible” mode
• Open the Bluetooth history and erase the name of all the devices you have connected your phone with earlier. Now simply perform a reboot and check if this helps
• The reason you have to face this problem might be associated with the phone OS. Check the same
• Make sure the actual fault is not caused just because your device is having something wrong with the Bluetooth antenna
• Clean the cache date an check if this helps to bring the Bluetooth functionality back on the track
• Sending a lot of files all together can sometimes cause this problem. Divide the data into small segments as its always recommended
• The violation of the Bluetooth policies can cause this problem
• Make sure this problem is not accelerated by a security concern with any of the devices
• You simply need to make sure the problem is not there because of a pairing error. Disconnect the device from each other and try connecting them again
• The actual problem might be there in the other device you are trying to connect to. Check the same
• The reason to this problem might be a virus in any of the devices. Check the same
• Keep the devices within an area of 2m for better Bluetooth connectivity
• This problem might be there just because the Bluetooth drivers in your device are unable to perform their actual task

Wi-Fi/Internet connectivity problems

• Check if this problem is caused just because your phone is having something wrong with the Wi-Fi drivers or antenna
• Sometimes the users have to face this problem just because of a security concern with the network they are trying to connect their device with
• Make sure the LAN settings on your device are not customized else you have to face this problem
• Check if the actual problem is with the browser you are using to surf the internet
• The app/domain which you are opening might be having something wrong with the same. Check
• Make sure the problem is not there just because the bandwidth limit on your internet/Wi-Fi connection has been crossed
• This problem is often experienced when there are a lot of devices already connected to the same network
• You simply need to make it sure that the problem is not caused just because the phone is having something wrong with the router. Check the cable connection on the same or if the signal antenna is having something wrong with the same
• Make sure you provide correct authentication details to let your device connected to a Wi-Fi connection
• Place the router to a central location to make sure the device gets proper signal
• The reason you are facing his problem is nothing but an IP mismatch. Simply disconnect and try connecting again
• Make sure your internet connection is active and services are not stopped on it
• The installed apps in your phone might be having access to the Wi-Fi feature. Check and disable the same
• Make sure the router has been configured properly and the same is not causing this problem

SIM/Network Problems

• Check if there is no service available at your present location in case you are traveling
• Make sure you turn O the roaming services which is required while going away from the home town
• There might be a physical damage on the SIM card itself. Check and replace
• One of the SIM/network related common Vivo Y12 problems is nothing but a problem with the phone signal antenna
• Make sure the services have not been suspended from your SIM card because of not using the same for a long time
• This problem could be there because you haven’t inserted the SIM card properly in the phone. Check
• A physically damaged SIM slot can be the reason to this problem
• In certain cases, this problem usually declare its presence when the users unlock the phone bootloader
• Check if the actual problem is there just because the Airplane mode is turned ON
• The SIM card might be manually turned OFF. Check and turn it ON again
• Open the network settings on your phone and check if the network selection option is set to automatic mode
• Many users have to face this problem while in the basement of an apartment
• Check if this problem can be solved with a basic reboot to the device
• There are chances that the SIM card access is restricted or locked with a password and the same is the reason to this problem

Apps not working properly

• This usually happens when the users don’t install the apps in the default phone memory but prefer to install them in SD cards and other third-party memory locations
• Try a basic reboot and check if this works
• In case all the apps stop performing their task all of a sudden, this can happen because of two reasons. First, there might be a virus in your device and second is an OS bug in the phone
• The reason you are facing this problem is nothing but a coding bug in the app or due to a compatibility problem
• Check and make sure the apps are installed in the phone only from the Play Store and not from any other source
• App-related problems are experienced when you operate the phone or the apps in the custom settings
• Make sure the installed apps have all the permission with them to operate smoothly. This includes access to the phone data
• Check if this problem is caused because you have manually disabled the phone features
• The reason you are facing this problem is nothing but a fault in the phone RAM
• Check if the app manager is having something wrong with the same
• Make sure your device is not suffering from a hardware fault which is often the reason to this problem
• There are chances that the actual fault is caused just because you have installed a custom ROM on your device
• Remove the apps which are causing the problem and try installing them again. This can solve the problem for sure

Poor Camera Quality

• Do check and make sure it’s not the dust, debris, moisture or grease around the camera lens which are causing this problem. Clean it gently and properly
• Make sure the camera lens is not faulty or is having anything wrong to the same
• Check if this problem can be solved with a basic reboot to your device
• Make sure the phone battery is more than 10% charged
• Sometimes running the phone in the power saving mode causes this problem
• Do check and make sure the low signal strength is not the reason to this problem in case you are facing it during a video call
• There are chances that the actual fault is caused just because the phone OS is having something wrong with the same
• Switch to the default app if you are using a third-party one and check if this makes the difference
• When the visibility is really low, turn ON the camera flashlight
• Select the most relevant shooting mode to get the best picture quality
• Make sure not to use the camera zoom feature beyond a limit as this can degrade the picture quality
• Your device might not be having enough storage space available to store the pictures in the HD quality
• Use image stabilization option and this will always help you to get the quality
• Image resolution selected by you might be low
• There are chances that the problem is caused just because you captured the images in the burst mode

Slow Performance

• Check and make sure the actual fault is not caused just because of a phone virus
• Sometimes the users have to face this problem just because of operating the phone in the custom settings
• One of the common Vivo Y12 problems related to the performance is nothing but outdated apps in the phone
• Check and make sure your device is not having something wrong with the hardware inside and especially with the RAM
• The slow performance of the phone might be caused just because of the slow speed of the internet
• In case your device has been loaded with apps, delete them a few which are no longer in use or prefer using the Lite version for a few
• Make sure the phone memory is not completely filled with data and apps which can slow down its performance
• The reason you are facing this problem is nothing but your device is connected to another gadget for a long time. Disconnect it and check
• Sometimes its nothing but multitasking that causes the slow speed of the phone operations
• Perform a basic restart and check if this problem can be solved
• Remove any app which you have installed recently and check if this makes the difference
• Always keep at least 2GB free space in your device for better performance of the same
• Clear the phone cache data and check if this works
• Perform a hard reset and this will probably fix your concern

Slow Charging

• Make sure the phone charging port is in proper working mode. A lot of things can go wrong with the same. Check the pins inside if they are damaged
• The reason you are facing this problem is nothing but downloading data at the same time while charging the device
• Make sure not to place calls while charging your Vivo Y12
• This problem might be there due to a power source which is weak or is having another similar problem
• Make sure the charging cable and the adapter are not causing this trouble
• The reason you are facing this problem is nothing but running a lot of apps at the same time while charging the device
• Simply perform a basic restart and check if this helps
• Install the pending updates for the apps and for the OS. This will probably fix the problem
• Check if the phone data is getting synchronized with the installed apps and the same is the reason to this problem
• The USB port of the phone might be having corrosion in the same
• Sometimes using a low-quality charger is the only reason to this problem. Check

Poor Battery Life

• Your device might be having a lot of unread app notifications. Clear them all and check if this works
• The faster drainage of the battery might be due to using the phone camera for capturing videos or images continuously
• Do check and make sure the phone GPS is not turned ON all the time
• Features such as Bluetooth and Wi-Fi might be searching for the new devices continuously and are causing this problem. Check
• Make sure the screen brightness level on your device is not too high
• Sometimes this problem is caused by bad apps in your device. Remove the last one you installed and perform a basic reboot
• Poor battery backup might be due to a battery malfunction in your device. Check the same
• In certain cases, the users have to face this problem because of no other reason than customizing the power settings of the device
• Make sure to impose a limit on the screen-out time which should be lowest
• Make sure to limit the overall number of apps installed in your device
• The phone flashlight might be turned ON for a longer time. Check

Overheating Problems

• Simply make sure this problem is not caused by a non-operating ventilation system in the device
• Disconnect the device if it is connected to any nearby gadget through any mode
• One of the common Vivo Y12 problems related to overheating is nothing but using a low-quality accessory with the same
• You might be facing this problem just because of overcharging your device
• There are chances that the actual fault is caused just because the device is often charged using a power bank which is not compatible with it
• Do check and make sure this problem is not caused by any of the games installed by you in your device
• There are chances you are using a high power charger to charge your phone and the same is responsible for this problem
• In certain cases, the users have to face this problem just because of running the device in the safe mode all the time
• Unused data and apps in your device can also contribute in overheating your phone. Check and erase them
• The reason you are facing this problem is nothing but a fault with the battery. Check the same
• You can fix this problem by wiping the cache partition on your device. Try the same
• Check if the only reason to this problem is the improper connection of the charger with the device

Screen not working properly

• Carefully check and make sure there is no physical damage on the screen
• The glass guard installed on the screen can cause this trouble. Remove it and check if this works
• The problem might be there just because you are running the phone in the power saving mode or in the safe mode
• If a micro SD card has been inserted in your device, simply remove the same
• Check if the phone memory is almost filled. The same can be a reason to this problem
• The device screen sensors might not be working properly. Check them
• Sometimes this problem arrives only because of a phone virus. Simply install an antivirus application and scan your device
• One of the reasons to this problem is sharing the device screen with the other by turning ON the screen mirroring option
• Make sure this problem is not caused just because there are oil and grease particles deposited on your screen
• Always operate the phone screen with bare hands
• Check if a forced restart to your device helps you to get the things back on the track
• Perform a software reset and check if this helps you to eliminate the problem

Earpiece Sounds Robotic

• The reason you are facing this problem is nothing but a fault with the earpiece itself. Check it properly
• Disconnect the earpiece and connect it again to the phone. Check if this works
• One reason to this problem is signal attenuation cased due to a bend on the wire or any other reason
• Check and make sure the actual problem is not there just because your device is having something wrong with the earpiece connector
• In some cases, this problem arrives when there is a problem with the phone sound card. Get it checked
• If you are using a Bluetooth earpiece, make sure the problem is not caused by the same feature in your device. Refer the section “Bluetooth connectivity problems” in this post for the solution
• The reason you are facing this problem is nothing but selecting a wrong/improper connecting mode for the earpiece type in the phone sound settings
• If this problem appears during a phone call, the poor signal strength might be the reason. Check
• The music/sound file you are playing might be of low quality and causing the robotic sound in your device. Check the same
• Make sure the earpiece purchased by you is actually compatible with Vivo Y12
• There might be a problem with the phone sound drivers. Check them

So this is all about the common Vivo Y12 problems. If what you are looking for is not mentioned in this post, just let us know us by posting a comment on the below section.