How to Fix Discord Member List Not Showing Up?

If you are also unable to see the member list on Discord, then you are not alone. Many users have been complaining that the Discord member list is not showing up on their devices. This can be frustrating, especially when you are a group admin and want to manage some members.

While the issue was a temporary thing and has been resolved as per a post on Discord’s website, some users are still facing the issue. If you are one of them, you are in the right place.

In this article, we will help you fix this issue and see all the members on your discord server. We will also discuss some of the reasons behind the issue and answer some frequently asked questions in the end. Let’s get started.

How to Fix Discord Member List Not Showing Up?

Why is the Discord Member List Not Showing Up?

There are a few reasons why your Discord member list might not be showing up. Most of these are an issue on your device or internet connection, but sometimes the issue can also be on Discord’s end. Here is a list of the most common reasons:

  1. Temporary Loading Faults: Temporary glitches or malfunctions can lead to the member list not loading properly.
  2. Connectivity Issues: An unstable or unreliable internet connection means that not only the member list but other features of Discord might not load.
  3. Outdated Discord App: If you are using an outdated version of the Discord app, there could be bugs or compatibility issues, causing the member list to disappear.
  4. Browser Cache: A corrupted browser cache can interfere with the proper loading of Discord pages, causing such issues.
  5. VPN or Proxy: If you are using a VPN or proxy, then the member list might not load potentially due to security restrictions.
  6. Browser Compatibility Issues: Older or less common browsers might not be fully compatible with displaying Discord web pages.
  7. Issue with the Members: There might be an issue on the member’s end.
  8. Corrupted Discord Installations: During your Discord installation, files could get damaged, causing incomplete or corrupted installations. These can cause issues with certain features of the app.
  9. Server Outages: There might be an issue with the Discord servers in the backend.

12 Ways to Fix Discord Member List Not Showing Up

Now that you have learned the reasons behind this issue, let’s dive into the solutions. Make sure to try all the solutions.

Fix 1: Refresh the Page

One simple and quick solution is to refresh the Discord page. If the member list was temporarily unavailable due to a loading fault or malfunction, reloading the page or the app should hopefully fix the problem. Follow the steps below to force-quit the Discord app.

Windows:

  1. Press the Ctrl + Shift + Esc keys simultaneously to open the Task Manager.
  2. In the Processes tab, scroll down to the Discord processes.
  3. Right-click on all the processes and click End Task.
  4. Open Discord and press Ctrl + U to toggle the member list.

Mac:

  1. Right-click on the Discord icon on the dock.
  2. Click on Quit.
  3. Open Discord and press Command + U to toggle the member list.

Android:

  1. Open the Settings app.
  2. Tap on Apps.
  3. Tap See all apps.
  4. Find Discord and tap on it.
  5. Tap on Force stop and then OK.
  6. Reopen Discord and see if the member list shows up.

iOS:

  1. Swipe up from the bottom of your screen and hold to open the app switcher. For those with a home button, double-press the home button to do the same.
  2. Swipe away the Discord card.
  3. Reopen Discord and see if the member list shows up.

Fix 2: Check Internet Connection

Keep data connection interruptions to a minimum by maintaining a stable internet speed. The member list and other parts of the Discord server may not load properly if your connection is slow or otherwise unreliable.

If you’re having problems connecting to the internet, check in with your internet service provider to see if they can help. Meanwhile, here are some of the workarounds that you can try:

  1. Forget and Reconnect: Forget your Wi-Fi network from the Wi-Fi settings and reconnect to it.
  2. Restart your Router: Unplug your router and wait a few seconds for the power to drain completely. Once drained, plug your router back in and see if the connection issue is resolved.
  3. Remove Obstacles: Remove any obstructions between your device and the router.
  4. Reset your Router: Press the reset button on your router using a paper clip or something similar. Set up your router again and log in using the default username and password, written on the back of your router.
  5. Reduce Bandwidth Load: Make sure there are only a limited number of devices connected to your Wi-Fi network at the same time.

Fix 3: Update Discord App

Member lists could be affected by bugs or incompatibilities in older versions of the Discord client. If you’re still experiencing problems with the member list not showing up, updating to the latest version should fix them and bring you up to speed with the latest enhancements. Follow the steps below:

Windows:

  1. Open the Microsoft Store and click on the Library option in the bottom left.
  2. Click on Get Updates.
  3. Any pending updates will be automatically installed, including Discord.
  4. Restart your PC once the updates have been installed.

You can also download and install the latest version of Discord from the official website and that would do the same.

Mac:

  1. Make sure that Discord is fully closed.
  2. Download and install the latest version of Discord for Mac.
  3. Restart your Mac.

Android:

  1. Open the Google Play Store.
  2. Tap on your profile picture > Manage apps and device.
  3. Tap on See details under the Updates section.
  4. Find Discord on the list and tap on Update next to it.
  5. Alternatively, you can simply search for Discord and tap Update, if an update is available.

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iOS:

  1. Open the App Store on your iPhone.
  2. Tap on your profile picture and find Discord on the list.
  3. Tap on UPDATE next to it.

Fix 4: Clear Cache and Cookies

On sometimes, websites may not work as intended due to cached data and cookies. Restoring the page’s functionality after a cache or cookie clearing may resolve any issues caused by cached data. When fixing display problems, such as the missing member list, this often works wonders.

Browser:

  1. Open your browser and press Ctrl + Shift + Delete or Command + Shift + Delete to open the delete browser data menu.
  2. Set the “Time range” to “All time” and clear the cache and cookies.
  3. Once done, reload Discord, log into your account, and see if the issue has been resolved.

Windows:

To clear the cache of Discord on Windows, you need to restart your Windows machine.

  1. Press the Windows key and click on the Power icon.
  2. Click Restart.

Mac:

To clear the cache of Discord on a Mac, you need to restart your Mac.

  1. Click on the Apple menu in the top-left corner of the screen.
  2. Click Restart.

Android:

  1. Open the Settings app.
  2. Tap on Apps.
  3. Tap See all apps.
  4. Find Discord and tap on it.
  5. Tap on Storage and data. 
  6. Tap on Clear cache and then OK.
  7. Reopen Discord and see if the member list shows up.

iOS:

To clear the cache of Discord on an iPhone, you need to restart your iPhone.

  1. Hold the Side button and the Volume Up/Down buttons simultaneously for a few seconds.
  2. Drag the slider to the right to power off your iPhone.
  3. Now, press and hold the Side button to turn your iPhone back on.

Fix 5: Disable VPN or Proxy

The member list is one of the features that Discord may have trouble loading if you’re using a virtual private network (VPN) or proxy server. For the time being, try disabling your VPN or proxy to see if that fixes the problem.

It’s possible that Discord’s servers will restrict access or partially load material if they identify certain services as possible security issues. Follow the steps below.

Windows:

  1. Click on the system tray icon. It is an upward-facing arrow.
  2. Right-click on the VPN that you are using.
  3. Click Disconnect or Stop.
  4. Check to see if the error has been resolved.

Mac:

  1. Open the VPN app that you are using.
  2. Click on Disconnect or Stop.
  3. Check to see if the issue has been resolved.

Android:

  1. Open the Settings app.
  2. Tap Network and internet.
  3. Tap on VPN.
  4. Tap on your VPN and select Disconnect.

iOS:

  1. Open the Settings app.
  2. Tap on General.
  3. Tap VPN & Device Management.
  4. Then, tap on VPN and turn off the toggle next to Status.

Fix 6: Browser Compatibility

Although Discord has been tested and found to work with a wide range of browsers, problems may still occur if you are using an older or less popular browser. Make sure your browser is up-to-date and compatible. To see if the issue is browser-specific, try using a different browser.

Fix 7: Re-install the Discord App

If the issue still persists, try to clean install the Discord app. This will remove the existing version and then install it again. In case the member list issue is caused due to damaged files or incomplete installations, this may fix the problem. You can also be sure that you are using the latest version of the software. Follow the steps below:

Windows:

  1. Press the Windows key + Q on your keyboard.
  2. Search for Discord and right-click on the search result.
  3. Click on Uninstall and follow the on-screen instructions to finish the uninstallation.
  4. Now, press the Windows key + R on your keyboard.
  5. Type “%appdata%” (without quotes) in the run field and press Enter.
  6. Right-click on the Discord folder and select Delete.
  7. Open the Run window again, type “%localappdata%” (without quotes) in the run field and press Enter.
  8. Right-click on the Discord folder and select Delete.
  9. Restart your PC.
  10. Download and install the latest version of Discord on your PC.
  11. Log into your account and see if the issue has been resolved.

Mac:

  1. Open the Finder and go to the “Applications” folder.
  2. Find the Discord app and drag it to the Trash. You can also right-click and select “Move to Trash.”
  3. Optionally, right-click on the Trash and select “Empty Trash.”
  4. Open the Finder again.
  5. Click on “Go” in the top menu and select “Go to Folder…”
  6. Paste the following address and press Enter: ~/Library/Application Support/ 
  7. Find the Discord folder and drag it to the Trash.
  8. Restart your Mac.
  9. Download and install the latest version of Discord on your Mac.
  10. Open the app and see if the issue has been resolved.

Android:

  1. Open the Settings app.
  2. Tap on Apps.
  3. Tap See all apps.
  4. Find Discord and tap on it.
  5. Tap on Uninstall and then OK to confirm.
  6. Now, open the Google Play Store and search for Discord.
  7. Tap Install.
  8. Once installed, open the app, log in, and see if the member list is now showing up.

iOS:

  1. Tap and hold the Discord icon on the Home Screen.
  2. Tap on the “x” icon and then Delete App.
  3. Tap on Delete to confirm.
  4. Now, open the App Store and search for Discord.
  5. Tap Install.
  6. Once installed, open the app, log in, and see if the member list is now showing up.

Fix 8: Check for Server Outages

The member list is just one of several features that can be momentarily interrupted when the Discord server is down. If you want to know if Discord is experiencing any server problems right now, you can check their official status page or other reputable sources like DownDetector. 

Until Discord fixes the issue on their end, you might have to wait if the server goes down. You can get real-time or latest updates on the Discord server outages on their (X Twitter) account. 

Fix 9: Try on a Different Device

If you’re still having trouble using Discord on one of your devices, you might want to try using a different device instead. Doing so helps in identifying if the issue is platform-specific or not.

If you see the members list on the other device’s app, it could be because of a problem with your computer setup or the desktop version. Try tweaking things a little bit and the member list should appear.

Fix 10: Try Incognito/Private Mode (Browser Only)

To help narrow down the problem to a specific browser, try opening Discord in private mode or incognito mode. This will prevent the browser from saving any data or extensions.

Launch Discord in this mode to check if the list of members appears. If it happens, it could be because of cached data or browser extensions. In order to find the corrupted extensions, you can disable them one by one. Follow the steps below:

  1. Press the Ctrl + Shift + N keyboard shortcut (Command + Shift + N for Mac) to open a private window.
  2. Go to Discord and log in.
  3. If the issue persists, try disabling some extensions.
  4. Click on the three dots and select More tools.
  5. Click on Extensions. 
  6. Find any suspicious extensions and click on Remove.
  7. If the issue is resolved after removing the extension, then it is the culprit.

Fix 11: Log Out and Log In again

If you’re still having trouble with the member list or anything else, try signing out and back into Discord. It should fix most issues. If the current session is experiencing problems, you can try reconnecting to the Discord servers by doing this. Follow the steps below:

Windows and Mac:

  1. Launch Discord.
  2. Click on the gear icon next to your profile picture.
  3. Click on Log Out.
  4. Click on Log Out again to confirm.
  5. Log in using your credentials and see if the issue is resolved.

Android:

  1. Open the Discord app.
  2. Tap on your profile picture at the bottom right.
  3. Tap on the Log Out icon that’s like an arrow inside a box.
  4. Tap on Log Out to confirm.
  5. Log in using your credentials and check the member list again.

iOS:

  1. Open the Discord app.
  2. Tap on your profile picture at the bottom right.
  3. Tap on Log Out.
  4. Tap on Log Out again to confirm.
  5. Log in using your credentials and check the member list again.

Fix 12: Contact Discord Support

In case everything else fails, contacting Discord support can be considered for further assistance. Make sure to create a support request outlining the problem and any actions you have done so far to resolve it. Support staff in Discord can tailor their help and direction to your specific issue.

FAQs

1. Why is my Discord member list not showing up?

It’s because of either a software glitch or an installation error. Other times, it can also be caused by a slow internet or server-side issues.

2. How do I refresh my Discord page?

To refresh your Discord page, simply reload it by pressing Ctrl + R (Command + R for Mac). If you are using the app, force-quit the app and reopen it.

3. Can using a VPN affect the member list display?

Using a VPN can definitely affect whether the member list shows up or not. Just turn it off for the time being and see if the issue is resolved.

4. How can I check for Discord server outages?

You can check for Discord server outages at Discord’s status page or on websites like DownDetector and others. You can also follow OutageDiscord on X (Twitter) for notification updates.

Final Words

The Discord member list is an essential feature to have but the issue is when it doesn’t show up. Thankfully, there are some fixes for this issue. A simple restart usually does fix the issue but you can go further and clean install Discord if the issue persists.

Moreover, it’s worth noting that the issue can also be due to Discord server issues or problems with the members of the Discord server. Nevertheless, if the issue persists, contact Discord support for further assistance. Which solution worked for you? Let us know in the comments section below.

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