Discover Plus can crash or freeze for various reasons either due to a hardware issue at your end, or maybe your internet connection is very weak and doesn’t have enough bandwidth to stream your favorite shows. There have been countless reports of Discovery Plus keeps freezing or crashing problems from different regions of the world.
Here we have narrowed down a list of problems you can have while streaming in the discovery plus app. This list will help you to identify the exact problem behind the freezing issue so that you can rectify it correctly.
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- Hardware Issue: If the application is freezing constantly, then it might be a hardware issue on your side.
- Server Issue: If the discovery plus is crashing occasionally, then it might be a server problem on the discovery end. Or it might be any internet connection.
- Random Issues: There are some random unidentified issues which fix themselves. If ediscovery plus freezes once, and then it starts working fine the next time. Then there is the random issue.
- Buffering Issue: If your discovery plus keeps buffering each and every time, there is a problem with your internet connectivity. It usually fixes itself when the connectivity gets better.
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How to fix it when Discovery Plus keeps freezing
Now, you have the basic idea of problems that can lead to the freezing of Discovery plus app on your device. Here are some troubleshooting methods that have helped me and countless others to fix this issue on your end.
Method 1: Restart App
In many cases, there can be temporary glitches in the app that might be causing the freezing issue. Just try turning off the Discovery Plus app and tapping it open again to see if it fixes your problem or not.
Method 2: Reboot your router
You can reboot your router to fix any internet lag which is forcing your application to freeze or crash. Reboot your router, wait for a few seconds, and then start your Discovery Plus application again.
Method 3: Sign Out and Sign In Again
Sign out of your discovery plus application and sign it again with your account details. This might be the solution of your problem.
Method 4: Restart your device
If you are still facing the same issue, you can restart your Android or iOS device. This will clear any bad memory data in RAM and can fix the app crashing and freezing issues.
Method 5: Check Discovery Plus Server
Check if you are the only one who is facing this issue or if everyone is facing the same issue. If everyone is facing the same issue, then it might be because of the server.
Method 6: Uninstall and Reinstall the App again
You can try uninstalling and reinstalling the discovery application again, It can give your application a fresh start and can also fix Discovery Plus crashing and freezing problems.
Method 7: Contact Customer Support
If nothing fixes your problem, you can Contact Customer Support to know if there are problems with your account or your subscription. Tell them every detail of the problem you are facing. What device are you on and which version of the application are you currently using.
Conclusion
These fixes might work for you if you apply them accordingly. This guide was to fix the issue faced by users while streaming their favorite shows in the Discovery Plus application. In this guide we described the reason why your discovery plus is freezing or crashing. And we also gave you ways to fix it. I hope this article was helpful.
So why does other stream apps work fine but not discovery plus
Exactly, every other app I use works just fine. Only have issues with discovery+. It’s definitely not my Internet, like I said I’m having no issues with any other apps. My internet speed is 550Mbps which is more then fast enough. It has to be a server issue on your end.