Fix: Samsung S20, S20+, S20 FE and S20 Ultra Emergency Calls Only Bug

The Samsung Galaxy S20 series, which includes the S20, S20+, S20 FE, and S20 Ultra, is renowned for its exceptional features and cutting-edge technology, offering users a top-notch smartphone experience. However, some users may face the “Emergency Calls Only” bug on their devices, limiting their ability to make and receive regular calls. This issue can be quite disruptive to daily communication and requires a quick resolution. In this guide, we will explore various solutions to help you address and resolve the “Emergency Calls Only” bug on your Samsung S20, S20+, S20 FE, or S20 Ultra, ensuring smooth communication and uninterrupted connectivity.

The “Emergency Calls Only” bug on Samsung Galaxy S20 series devices can result from various factors, such as network issues, software glitches, or incorrect settings. Identifying the root cause is crucial to apply the most effective solution and restore your device’s call functionality. By following the troubleshooting steps outlined in this guide, you will be able to address and fix the “Emergency Calls Only” bug on your Samsung Galaxy S20, S20+, S20 FE, or S20 Ultra, ensuring reliable connectivity and seamless communication.

It is important to understand that resolving the “Emergency Calls Only” bug on your Samsung S20 series device may require a combination of solutions, as the underlying cause may not always be immediately apparent. By systematically addressing potential issues related to network connectivity, software, and device settings, you can effectively eliminate the bug and restore your device’s optimal communication capabilities. In this guide, we will outline various solutions to help you overcome the “Emergency Calls Only” bug on your Samsung S20, S20+, S20 FE, or S20 Ultra.

Emergency Calls only bug on Galaxy S20 series

Fix Emergency Calls only bug on Galaxy S20, S20+ or S20 Ultra

Verify signal strength

In a lot of network issues, poor or weak signal is to blame. If your Galaxy S20/S20+/S20 Ultra is showing No Service all the time recently, be sure to check how the signal bars are showing on your device. Anything lower than 3 bars is not good and can indicate a network issue.

If you are inside a building, try to go out and see if No Service goes away. If you are traveling by car, it’s possible that you may be transiting a dead spot. What you want to do is to move a known well-covered area. If No service remains, there may be an issue with your Galaxy S20/S20+/S20 Ultra. Continue troubleshooting it by following the steps below.

Simple Reboot or Forced reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Pixel but this applies to each and every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.

Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

The other way of the reboot is as follows:

  • Press and hold the Volume Down button.
  • While holding it down, press and hold the Power key.
  • Keep the button held for 10 seconds, it will be restarted automatically.

If this doesn’t work then head to the next method.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  • Open the Settings app.
  • Tap Device Care.
  • Tap the 3-dot at the top.
  • Select Auto restart.

Remove and Reinsert SIM card

I don’t think you need another tutorial to reinstall a sim card in your device. Just remove the sim tray from the device and restart the device and then reinsert it to the device.

  • Activate the flight mode.
  • Push Sim eject tool into the circular opening on the SIM card tray to remove it.
  • Power off the device.
  • Remove the Sim card from the Sim tray then place it back in.
  • Push the tray back into the slot.
  • Boot the device.

Once you’ve removed the SIM card from the device, wait for a few moments before re-inserting it. This has the effect of refreshing the system without the old cellular settings. Once the SIM card is re-inserted and the phone restarted, your network’s configuration should be added automatically.

If you have another phone that can work with your network, you can also try to insert the SIM card to it. This will help you check if there’s an issue with the SIM card itself. If the problem returns when you use the SIM card in the second device, you either have an issue with the SIM or with the network. Try getting a new SIM card to see if it’s the SIM or the network.

Reset Network Settings

  • Open Settings from either Quick Nav menu or the launcher.
  • Scroll down and tap on General management.
  • Then tap on Reset.
  • Finally, tap on Reset network settings.
  • Then tap on Reset settings.
  • Confirm with your lock screen password when prompted.

Turn OFF Fixed Dialing[Prepaid Users]

Fixed dialing services may sometimes interfere with regular network functions. If you have fixed dialing on your account, try to disable it and see if that will make a difference.

Toggle Airplane Mode

  • Pull down the notification bar from the top.
  • Find the Airplane Mode icon and tap it.
  • After a few moments, tap it again.

Change network mode

Sometimes, changing a device’s network mode from, say, 4G LTE to 3G can get rid of network problems. If you haven’t tried doing this as of this point, here are the steps to follow:

  • Open the Settings app.
  • Tap Connections.
  • Tap Mobile networks.
  • Tap Network mode and select 3G or 2G.
  • Restart the device and repeat steps 1-3.
  • Tap 4G or LTE or auto-connect to return to the original configuration.

Manually disconnect from the network

  • Open the Settings app.
  • Tap Connections.
  • Tap Mobile networks.
  • Tap Network operators.
  • Tap Select manually.
  • Wait for your device to search for networks.
  • Once it’s done searching, select another network to connect to. For example, if you’re on T-Mobile, pick AT&T or any other network.
  • Your phone will be forced to return with an error because it won’t be able to register successfully.
  • Afterward, select your own network again and see if your device will now be able to re-register and fix the bug.

Clear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

  • Turn off your phone.
  • Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
  • When the green Android logo displays, release both buttons.
  • The Recovery screen menu will now appear
  • Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
  • Wait until your device wipes out all cache or temporary data from the system partition.
  • Press the Power button again to reboot the device.

This clears all the temporary data from the device. And then it works like new.

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

  • Turn OFF the device.
  • Press and hold your device’s Power button till the model name screen.
  • When the SAMSUNG logo appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see Safe Mode.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

  • Open Settings from Launcher.
  • Tap on Apps.
  • Tap See All Apps.
  • Tap an app that you want to uninstall
  • Tap Uninstall.
  • Tap OK to confirm.

Verify IMEI

  • Open the dialer (Phone) app.
  • Enter the code:  (*#06#).
  • If the IMEI says Null, that means that the EFS folder may be corrupted, or may have been blocked. In this case, you can try to flash the firmware and see if that will restore the default EFS folder.

    Warning

    Flashing is a risky procedure and can lead to other issues if not done correctly. 
  •  If flashing won’t work, your device will never be able to connect to any network.

Factory Reset

Disclaimer

Factory reset will delete everything, so you want to make sure that you create a copy of your personal data such as photos, videos, documents, texts, etc. ahead of time.

From the Settings menu:

  • Open the Settings from the launcher.
  • Scroll to and tap General management.
  • Tap Reset.
  • Select Factory data reset.
  • Tap Reset to continue.
  • Tap Delete All to confirm the action.

From Recovery:

  • Turn off your phone.
  • Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
  • When the green Android logo displays, release both buttons.
  • The Recovery screen menu will now appear
  • Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  • Press the Power button to select ‘Wipe data/factory reset.’
  • Use Volume Down to highlight Yes.
  • Press the Power button to confirm the action to clear your phone data.

Contact your carrier

No Service bug can be caused by an issue from your network operator so you won’t be able to fix it on your end at all. Talk to your carrier and let them check the problem if nothing is fixed after a factory reset.

Visit the Service Centre

Although it’s rare, some cases of the issues on Samsung Galaxy devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Samsung store or Service Center so a qualified Samsung technician can examine the hardware. If needed, they may send it in for repair or replacement.

Do you own a Galaxy Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Galaxy are coming soon.

If you have any queries regarding this, the comment section always available for you.

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