Fix: FIFA 23 Something Went Wrong Error

EA Sports will continue releasing its football simulation video game with a different title after the separation from the FIFA franchise this year. So, we can say that FIFA 23 is the last edition under the FIFA lineup as both companies have parted ways for the future. Though FIFA 23 has so many improvements, PC players are not happy due to some bugs. FIFA 23 Something Went Wrong Error is one of them.

Talking about the specific error message, affected FIFA 23 players are receiving the “Something went wrong” error along with the ‘WV-109156-2’ error code. It basically indicates that you’re unable to get into the game unexpectedly. There is nothing else mentioned in the error message where players have to exit the game by selecting the ‘OK’ button. It’s happening on both PS4 and PS5 consoles now.

Fix: FIFA 23 Something Went Wrong Error

Fix: FIFA 23 Something Went Wrong Error

The chances are high that either you’re having an issue with the internet connection or somehow your PlayStation ID isn’t linked to the EA account. In some cases, issues with the Electronic Arts online services, an outdated game version, conflicts with the DNS config, etc might cause the specific ‘something went wrong’ error on PlayStation consoles. So, without further ado, let’s get into it.

1. Check your Internet Connection

First, you can try checking out the internet connection at your end to ensure there is no issue with the slow or unstable network causing any error while launching the FIFA 23 game on the PS4/PS5 console. If you’re using the wired (ethernet) connection then make sure to switch to the wireless (Wi-Fi) network or vice versa.

2. Check the EA Server and PSN Status

In some cases, issues with the PlayStation Network Services, as well as the EA server, can also trouble you with online connectivity while launching the FIFA 23 game on PS4/PS5. Well, it’s a better idea to cross-check for the PSN Status via this link or EA Server Status here to ensure whether there is a server connectivity issue appearing or not. At the time of writing this article, there is no server downtime.

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However, if you’re having an issue with the server side depending on your region then make sure to wait for a couple of hours and check for the issue again.

3. Link your Origin Account with PSN ID

You can also try linking your Origin account with the PlayStation ID on the console by following the steps below. If the account isn’t linked then you may encounter multiple errors quite often.

  • Visit the official EA website via the console’s browser.
  • Go to the Profile icon at the top-right side of the screen.
  • Now, hit the Sign In icon > Enter the username and password of your PlayStation ID.
  • The website will show a message to link your Origin (EA) account with your PlayStation account.
  • Either you can create a new EA account or link an existing account.
  • Then go back to the EA website (homepage) > Go to the Profil icon again.
  • Next, select the Account Settings menu > Choose the Connections option at the bottom side.
  • Finally, you’ll be able to see the connected PSN account which means two accounts have been connected.

4. Check for System Updates

It’s recommended to check for the PlayStation system update on the console by following the steps below to ensure there is no issue with the outdated system version.

  • Make sure that your console is connected to the internet.
  • Go to Settings > Select System > Choose System Software.
  • Select System Software Update and Settings.
  • Choose Update System Software.
  • If there is an update available, it’ll automatically download and install the latest firmware update.
  • Once done, reboot the console to apply changes.

5. Delete Saved Game Data

Sometimes temporary cache data or corrupted saved game data on the PlayStation console might trouble you a lot while launching the FIFA 23 game.

  • Go to Settings > Select Application Saved Data Management.
  • Choose System Storage, Online Storage, or USB Storage > Select Delete.
  • Select the FIFA 23 game > Checkmark the files you want to delete or Select All.
  • Finally, select Delete > Select OK to confirm the task.
  • Once done, reboot your console to apply changes.

6. Change DNS Settings

You can also change the DNS settings manually on your PS4/PS5 console by following the steps below.

  • Go to the main menu and select the Settings menu.
  • Select Network > Choose Set Up Internet Connection.
  • Then select Wi-Fi or LAN Cable according to your active network.
  • Choose Custom > Select Automatic for the IP Address Settings.
  • Choose Do Not Specify for the DHCP Host Name.
  • Select Manual for the DNS Settings > Enter 8.8.8.8 for the Primary DNS and 8.8.4.4 for the Secondary DNS.
  • Choose OK > Go to the next option.
  • Here select Do Not Use for the MTU Settings.
  • Select Do Not Use for Proxy Server.
  • Finally, reboot the console to apply changes.

7. Rebuild Database

Well, rebuilding the database on your PlayStation console can quickly resolve potential errors. You can follow the steps below to do so:

  • Switch Off your PS4/PS5 console completely.
  • Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
  • The console will boot in Safe Mode > Connect the controller to the USB with the console.
  • Press the PS button on the controller.
  • Select Rebuild Database and confirm the task.
  • Wait for this process to complete as it may take some time.
  • Once done, just reboot the console.

8. Reinstall FIFA 23

The chances are high that uninstalling and reinstalling the FIFA 23 game on the PlayStation console might help you in resolving the ‘something went wrong’ error.

  • Navigate to the FIFA 23 game in the Games menu.
  • Highlight the FIFA 23 game > Press the Options button on your controller.
  • Select Delete from the menu > Confirm it and your FIFA 23 game will be uninstalled.
  • Once done, reboot the console to apply changes.
  • Head over to the PlayStation Store and reinstall the FIFA 23 game again.

9. Perform a Factory Reset

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You should perform a factory reset method on your PlayStation 4/5 console by following the steps below to ensure there is no issue with the system glitch or corrupted data whatsoever.

For PS5:

  • Navigate to the Home Screen > Select Settings.
  • Choose SystemSystem Software > Select Reset Options.
  • Now, select Reset Your Console to restore all of the settings to the default options. It’ll also erase all of the saved data on PS5.
  • When prompted, select Reset to proceed > Wait for it to complete.
  • Finally, reboot the console to apply changes.

For PS4:

  • Navigate to Settings > Initialization.
  • Select Initialize PS4 > Choose Quick.
  • Select Initialize > Select Yes to confirm.
  • Now, the PlayStation 4 console will restart then the factory reset process will start.
  • Once done, your PS4 console will boot into the system, and the startup screen will appear.

10. Contact EA Help

If none of the methods worked for you then make sure to contact EA Help to create a support ticket for the same to get a better resolution.

That’s it, guys. We hope this guide was useful to you. For additional queries, you can comment below.

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