NBA 2K24 is a newly released basketball simulation game developed by Visual Concepts and published by 2K Sports. The game is based on the 2023-24 NBA season and features all official teams and players from the National Basketball Association, as well as the WNBA. Some NBA players have reported audio issues such as cutting out, crackling, hissing, and other problems. We have provided troubleshooting steps to resolve these issues. Most game bugs can be resolved easily, but audio issues require specific workarounds.
Fix: NBA 2K24 Audio Not Working or Crackling Sound Issue
Affected players reported on Reddit that while playing on the console, the headset turned on, but they barely heard anything else.
Some players have reported that the sound quality during gameplay is poor, with everything sounding muffled and mixed at lower volumes. This adversely affects the overall gaming experience. On the other hand, some players have noted that the issue only seems to affect the speakers and not the headphones.
1. Repair Game Files
First, you should try repairing the game files in the Steam client to check whether the problem has been fixed. Sometimes, having some issues with corrupted or missing game files can be there. To do so:
- Open up Steam > Go to Library.
- Right-click on the NBA 2K24 game.
- Click on Properties > Go to the Local Files tab.
- Select Verify Integrity of Game Files…
- This process will start to be verified and may take some time to complete.
- Once done, close the Steam client and restart your computer to apply changes.