How to Fix Overwatch 2 Error BN 564 and Time Out Communicating

Overwatch 2 is quite popular in the gaming community which offers a free-to-play ever-evolving video game that’s not free from errors. It includes crashes, bugs, online server disconnections, stutters or lags, and more. There can be a handful of errors or bugs appearing at your end irrespective of the gaming platform. Recently, plenty of players have started getting the Overwatch 2 Error BN 564 and Time Out Communicating issues on the PC with Services.

Now, if you’re one of the victims to encounter such an issue then make sure to check out this troubleshooting guide to fix it. In Overwatch 2 players can easily team up with friends irrespective of the platform and jump into the PvP experience but sometimes issues with the server connections might become more complex. Whenever players try launching the game and get into the server, these two types of errors occur. It’s most likely happening due to the technical faults on Blizzard’s server.

How to Fix Overwatch 2 Error BN 564 and Time Out Communicating

What is the Overwatch 2 BN-564 Error and Time Out Communicating?

Several players are having the BN-564 error while they’re attempting to start the game and it fails to connect to the servers. This specific issue mostly appears on the Windows PC or PlayStation consoles (PS4). There might be multiple reasons applicable that you should know such as internet connection issues, server connectivity conflicts, an outdated game patch version, missing or corrupted game files, DNS address issues, and more.

Whereas if you’re seeing the “Time Out Communicating with Battle.Net Services” error while trying to log into the game that means the long queue to the game servers might be a potential reason. Additionally, issues with the Blizzard account linking, problems with the game installation, etc. can be another reason.

How to Fix Overwatch 2 Error BN 564 and Time Out Communicating

Luckily, here we’ve shared with you potential workarounds to easily fix such an issue. Make sure to follow all methods one by one until the problem has been fixed. So, without wasting any more time, let’s jump into it.

1. Restart the PC

The first thing you should do is reboot the Overwatch 2 game on your PC to ensure there is no temporary glitch or cache data issue. Just close the game and then restart the PC.

2. Run the Game Client as an Administrator

You should have tried running the Steam client or launcher on the PC as an administrator to allow the system admin permission. Try following the steps below to easily enable the admin permission for the Steam or application to avoid potential errors or launching conflicts on the PC.

  • Right-click on the Steam or application on your PC.
  • Select Properties > Click on the Compatibility tab.

  • Click on the Run this program as an administrator checkbox to enable it.
  • Once done, click on Apply, and then OK to save changes.

3. Check the Internet Connection

You should check the internet connection at your end to ensure there is no issue with the networking glitch. If there is an issue with the network connection due to slow speed or instability then you might need to fix it. You can switch from the wired to a wireless network or vice versa to ensure no glitches. Additionally, you can try rebooting the Wi-Fi router manually to clear out temporary glitches.

4. Ensure to Check the Server Status

You should keep retrying the matchmaking or logging into the game server to check if the problem has been fixed or not. Whether there is a server downtime or maintenance happening on the server side, just visit the @PlayOverwatch Twitter account to get all the latest details and updates. You might need to wait for a couple of hours and then check if the server issue has been fixed or not.

5. Update Overwatch 2

An outdated game version might trigger multiple issues with the game launching or connecting to the game servers. You should always check for the game update manually by following the steps below on your PC to fix several issues.


  • Open the launcher app on your PC.
  • Click on the Overwatch 2 game.
  • Next, click on the Settings menu (cogwheel icon).
  • Select Check for Updates.
  • Wait for the update process to be completed.
  • If there is an update available, you should download and install the update.

For Steam:

  • Open the Steam client > Go to Library.
  • Right-click on Overwatch 2 from the list.
  • Click on Manage > Select Properties.
  • Now, click on the Updates tab.
  • Click on Automatic Updates.
  • Whenever a new update is available, click on the Update button.
  • Wait for it to install and then run the game.

6. Verify the Integrity of the Game Files

In some cases, missing or corrupted game files on the PC might trouble you a lot when it comes to the game launching as well as getting into the matchmaking sessions. So, you can try verifying and repairing the game files via the launcher by following the steps below.


  • Launch the client on your PC.
  • Click on Overwatch 2 > Now, click on the Settings menu (cogwheel icon).
  • Select Scan and Repair > Click on Begin Scan.
  • Wait for the repair process to complete.
  • Once done, reboot the PC to apply changes.

For Steam:

  • Launch Steam > Click on Library.
  • Right-click on Overwatch 2 from the list of installed games.
  • Now, click on Properties > Go to Local Files.

  • Click on Verify Integrity of Game Files.
  • You’ll have to wait for the process until it gets completed.
  • Once done, just restart your computer.

7. Re-Link Your Blizzard Account

Sometimes, there may be a reason that could make the BN-564 error code show up. If your Blizzard account is attached to multiple devices of the same kind this glitch will appear. Log in to your Activision Account Profile and in the Account Linking section select the account and click Unlink. Then you can link the correct account.

8. Power Cycle the Wi-Fi Router

Sometimes only rebooting the game or device or switching the internet connection may not be useful because there might be an issue with the Wi-Fi router. In that scenario, performing the power cycle on your Wi-Fi router can also fix the internet connectivity-related issues completely. To do that:

  • Turn off the router first > Once the LED indicators stop, unplug the power cable from the router.
  • Now, wait for around 30 seconds, and then plug back the power cable into the router.
  • Turn on the router and check for The Cycle Frontier server connectivity error.

9. Disconnect and Reconnect Your PlayStation Network Account

You can disconnect and reconnect your PlayStation Network Account manually to ensure there is no issue with the account syncing.

  • Go to the Security & Privacy option.
  • Select Connected Accounts.
  • Choose Disconnect next to your PlayStation Network account.
  • Close and restart Overwatch 2 on your PlayStation.

To relink your and PlayStation Network accounts, follow the steps below:

  • Make sure your account is not a trial account.
  • Check if your account has already been linked to an account or not.
  • Just unlink and link the account back again.
  • Once done, relaunch the game to check for the issue.

10. Try Using a VPN

Another thing you should do is simply use a VPN (Virtual Private Network) service manually on your respective device or the Wi-Fi router. It’s supposed to be working properly after using a VPN with a different region server. Just try using a VPN before reinstalling the game manually.

11. Uninstall and Reinstall Overwatch 2

You can try uninstalling and reinstalling the Overwatch 2 game on the PC manually to check if that helps you fix the issue in most cases. Irrespective of the game launcher, you can follow the steps below.


  • Open the desktop app on the PC.
  • Click on the Overwatch 2 game icon that you want to uninstall.
  • Select the drop-down menu > Click on Uninstall.
  • If prompted, confirm to delete the game.
  • Wait for it to complete the uninstallation process.
  • Once done, reboot the PC to apply changes.
  • Finally, launch the client, and Install the Overwatch 2 game.

For Steam:

  • Launch the Steam client on your PC.
  • Now, go to Library > Right-click on Overwatch 2.
  • Head over to Manage > Select Uninstall.
  • If prompted, click on Uninstall again.
  • Follow the on-screen instructions to complete the uninstallation process.
  • Once done, just restart the PC to apply changes.

12. Contact Blizzard Support

If none of the methods worked for you then make sure to contact Blizzard Customer Support here to create a ticket to get further assistance on it. By submitting the report or ticket, you’ll be able to get a quicker resolution from the developers. It’ll also help the developers to investigate the issue better and provide a patch fix on the server side quite easily.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.