Fix Senua’s Saga Hellblade 2 Crashing Issue

Senua’s Saga: Hellblade II is a 2024 action-adventure game developed by Ninja Theory and published by Xbox Game Studios. The game is a sequel to Hellblade: Senua’s Sacrifice and is set in 9th-century Iceland. It draws inspiration from Norse mythology and culture. The game is now available for PC and Xbox Series X/S users. Even though the title is doing well in the gaming community, several players are facing the Senua’s Saga Hellblade 2 Crashing issue on multiple platforms that we can’t deny.

It has been almost three weeks since the game was officially released, but many players are experiencing multiple bugs and errors across different gaming platforms. Despite promises of new challenges and features every season, startup and gameplay crashes have been a source of frustration. Notably, the crashing issue occurs frequently on both PCs and gaming consoles, and it is important for the developers to address this issue soon.

Senua's Saga Hellblade 2

Fix Senua’s Saga Hellblade 2 Crashing on PC and Xbox Series X/S

There are various reasons why your game may start crashing, such as an outdated game patch version, corrupted game files, server connection issues, lack of system admin access, system compatibility issues, and more. Additionally, conflicts with antivirus or firewall settings, overheating problems, outdated graphics drivers, and account profile syncing issues can also lead to game crashes.

Fortunately, we have provided some troubleshooting steps that can help resolve these issues. It’s important to follow all the steps until the problem is fixed. Let’s dive into the solutions without further delay.

1. Restart the Gaming Device

Before trying other solutions, it’s highly recommended to manually restart your gaming device to check for any temporary system glitches or cache data issues. This type of problem usually occurs when the system has been running for a long time without a restart. A regular restart will refresh the system and help programs run smoothly. Simply press the Power button to turn off the device, wait a few seconds, and then turn the system back on.

2. Check the System Requirements

Another thing you can do is to check for the system requirements of Senua’s Saga Hellblade 2 to ensure that your PC configuration is capable of running this game properly or not. Any kind of conflict with the software or hardware can eventually trouble you with startup crashes most of the time. We’ve shared the minimum requirements below so that you can cross-check the tech specs of your desktop or laptop.

Minimum Requirements:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10/11 64 Bit
  • Processor: Intel i5-8400 | AMD Ryzen 5 2600
  • Memory: 16 GB RAM
  • Graphics: Nvidia GTX 1070 | AMD RX 5700 | Intel Arc A580
  • Storage: 70 GB available space
  • Additional Notes: SSD Required

Recommended Requirements:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10/11 64 Bit
  • Processor: Intel i7-10700K | AMD Ryzen 5 5600X
  • Memory: 16 GB RAM
  • Graphics: Nvidia RTX 3080 | AMD RX 6800 XT | Intel Arc A770
  • Storage: 70 GB available space
  • Additional Notes: SSD Required

3. Run the Game as an Administrator

You might also need to run the game application manually with the system admin access to avoid potential issues with the program startup. You should follow the steps below to run your game application with the system admin privilege. To do this:

  • Right-click on the Senua’s Saga Hellblade 2 (exe) on your PC.
  • Click on Properties > Go to the Compatibility tab.

  • Enable the Run this program as an administrator checkbox.
  • Click on Apply and select OK to save changes.

4. Update Senua’s Saga Hellblade 2

You can try updating the Senua’s Saga Hellblade 2 game to the latest version available to avoid any kind of conflicts with the crashes. You can check the steps below to do so.

For Steam:

  • Open Steam and go to the Library.
  • Click on Gray Zone Warfare from the left pane.
  • Steam will automatically search for the available update.
  • If there is an update available, click on Update.
  • Make sure to wait for some time until the update is completed.
  • Once done, ensure to reboot the PC to apply changes.

For Epic Games Launcher:

  • Open the Epic Games Launcher.
  • Go to Library > Click on the three dots of Senua’s Saga Hellblade 2.
  • Enable the Auto Update option.

For Xbox:

  • Go to the Xbox Dashboard menu.
  • Navigate to My Games and Apps.
  • Select Manage > Go to Updates.
  • Check for the Senua’s Saga Hellblade 2 update.
  • If available, press the A button on the controller to start it.

5. Verify and Repair the Game Files

Sometimes missing or corrupted game files installed on the PC might also trouble you a lot with the startup crashes. You can check the steps below to repair the game files respective to your gaming client.

For Steam:

  • Launch Steam > Click on Library.
  • Right-click on Gray Zone Warfare from the list of installed games.
  • Now, click on Properties > Go to Local Files.
  • Click on Verify Integrity of Game Files.
  • You’ll have to wait for the process until it gets completed.
  • Once done, restart your computer

For Epic Games Launcher:

  • Open the Epic Games Launcher.
  • Go to the Library.
  • Click on the three dots of Senua’s Saga Hellblade 2.
  • Go to Manage > Click on Verify files.
  • Wait for it to complete and then relaunch the game.

6. Check for the System Updates

It’s always recommended to check for available system updates on your respective gaming device. Updating the software will help in reducing multiple system glitches, bugs, instability issues, etc. It also improves overall performance and adds new features or security measures. So, check the steps below to search for available system updates and install the same.

For PC:

  • Press the Win+I keys to open Windows Settings.
  • Click on Windows Update.
  • Select Check for updates.Windows Update Windows 11
  • If a feature update is available, select Download and Install.
  • Wait until the software update is complete.
  • Once done, restart your computer to apply changes.

For Xbox Series X|S:

7. Update the Graphics Driver

Well, another method you can try is to update the graphics driver version on your computer to avoid an outdated or corrupted GPU driver. Sometimes conflicts with the graphics driver eventually trigger game startup issues that we can’t deny.

Recommended Update:

  • Open the Start menu > Search and open Device Manager.
  • Double-click on Display Adapters.
  • Right-click on the dedicated graphics card that you use.

  • Select Update Driver > Click on Search automatically for drivers.
  • If an update is available, the latest driver will be installed automatically.
  • Once done, restart the system to apply changes.

Manual Update:

In case, you don’t get any pending updates, visit the official website of the respective manufacturer for the graphics card model. Download the latest graphics driver on the PC and run the installer to get it installed. Once done, reboot the PC. You can jump to the link below to do so:

8. Ensure Your Gaming Device isn’t Overheated

Be sure that your gaming console or even PC isn’t overheated due to the long-running sessions. In some cases, conflicts with improper air ventilation can also trouble you a lot. So, it’s recommended to check whether your gaming device is properly cooling down or not. Having better air ventilation and a cool environment in your office or room can also play a major role.

9. Close Background Running Tasks

It’s also suggested to close background running processes on the computer by following the steps below. Ensure to manually close all the unwanted third-party tasks that are running in the background to improve the overall system performance. This workaround will help in allowing the system to increase resources so that the game can run properly.

  • Press the Ctrl+Shift+Esc keys to open Task Manager.
  • Go to Processes > Click on the unnecessary tasks (third-party) in the list.
  • Click on End Task to close it.
  • Close tasks one by one > Once done, reboot the system.

10. Delete the Senua’s Saga Hellblade 2 Saved Data

Sometimes your game’s saved data might be missing or outdated and needs to be deleted manually from the console. It’ll eventually help in creating new saved game data on the system whenever you relaunch the title. So, follow the steps below to check for the same.

Please Note: It’s recommended to take a backup of the saved data or download it to avoid losing your progress in the game.

For Xbox Series X|S:

  • Press the Xbox button on the controller to open the guide.
  • Select My games & apps > Select See all.
  • Highlight Games > Press the Menu button of Senua’s Saga Hellblade 2.
  • Choose Manage game and add-ons.
  • Select Saved data.
  • Select Delete All if you want to remove all saved data on your console.
    • You can also choose the profile that you want to delete.
  • Choose Delete from Console or select Delete Everywhere.
  • Once done, reboot the console to check for game crashes.

11. Turn Off Windows Firewall

You can try disabling Windows Firewall manually to check if the security software is preventing the game files from running properly or not. Make sure to follow the steps below to do so:

  • Open the Start Menu > Search and open Windows Defender Firewall.
  • Click on Turn Windows Defender Firewall ON or OFF.
  • Select the Turn off Windows Defender Firewall (not recommended) option.

  • Click on OK to save changes.
  • Once done, reboot the PC to apply changes.

12. Disable Antivirus

The chances are high that turning off the antivirus protection manually on your PC to avoid any kind of aggressive antivirus blocking with the game application.

  • Press the Win+I keys to open Windows Settings.
  • Click on Update & Security.
  • Now, click on Windows Security from the left pane.
  • Then click on Open Windows Security.
  • Go to Virus & Threat Protection.
  • Next, click on Manage Settings.
  • Turn Off the Real-time Protection toggle.

  • If prompted, click on Yes to proceed further.
  • Finally, you can check for the Senua’s Saga Hellblade 2 crashing issue.

Please Note: If you’re using any other third-party antivirus program on your PC then turn off the real-time protection feature manually.

13. Change the Account Profile (Xbox)

If your Xbox Series X|S fails to load the game then you should try switching the account profile which is linked to your gaming profile. You can try the steps below to switch profiles:

  • Press the Xbox button on your controller.
  • Go to Profile and System.
  • Select Add or Switch.
  • If you have multiple profiles, switch to a valid one.

14. Reinstall the Senua’s Saga Hellblade 2 Game

If none of the workarounds came in handy, then make sure to uninstall and reinstall Senua’s Saga Hellblade 2 game on your respective platform. In most cases, any installation issues with the game can also trigger crashes.

For Steam PC:

  • Click on the Start menu and search for Control Panel.
  • Open Control Panel > Click on Uninstall a Program.
  • Locate and right-click on Gray Zone Warfare > Select Uninstall.
  • If prompted, click on Uninstall again to confirm.
  • Wait for the uninstallation process to complete. You can follow the on-screen instructions to do so.
  • Once done, make sure to reboot the PC to apply changes.
  • Finally, head over to the specific game launcher that you use (Steam Games Launcher) and reinstall Gray Zone Warfare.

For Epic Games Launcher:

  • Open the Epic Games Launcher > Click on Library.
  • Click on the three-dot icon next to Senua’s Saga Hellblade 2.
  • Click on Uninstall > Wait for the game to be deleted.
  • Once done, reboot the PC to apply changes.
  • Finally, open the Epic Games Launcher, and try to reinstall the game again.

For Xbox:

  • Press the Xbox button to open the guide.
  • Select My Games & Apps > Hit See All.
  • Choose Games > Highlight Senua’s Saga Hellblade 2 you want to uninstall.
  • Press the Menu button > Select Uninstall.
  • Then follow the on-screen prompts.
  • Once done, go to My Games & Apps.
  • Go to See All.
  • Select Full Library to reinstall the game.
  • Finally, run the game to check for potential issues.

15. Reset the Console

As a last resort, you’ll need to manually perform a factory reset method on your gaming console by following the steps below. This workaround will help in fixing potential system glitches or corrupted game installation data.

For Xbox Series S|X:

  • Press the Xbox button on the controller.
  • Go to Profile & system > Settings.
  • Navigate to System.
  • Choose Console info > Select Reset console.
  • Select Reset and remove everything when prompted.
  • It’ll delete all the user data.
  • Your Xbox console will reset to factory settings.
  • Wait for the process to finish.
  • Finally, reboot the Xbox Series X|S console.

16. Contact Xbox Support

Last but not least, you can contact Xbox Support and submit a support ticket for the same issue to get further assistance. Well, submitting the support ticket will allow Xbox to investigate the issue deeply.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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