What if Galaxy A50 Freezing After Software Update? How to Fix?

Software Update is always not beneficial in every case. It obviously fixes previous bugs and issues, it roll-outs new features but new bugs are also compulsory. This is another kind of bug where the device keeps Freezing After Software Update. If you are too facing the same issue with your Galaxy A50, there is nothing to worry about. Here, in this guide, we have covered various methods to fix when Galaxy A50 Freezing After Software Update in very simple steps.

The software issues have no fixes for the time being, and Samsung hasn’t yet acknowledged them publicly. Restarting the phone doesn’t prevent future freezes, and restoring to factory settings doesn’t help either. Samsung is probably the only entity that can fix the problem by patching up the bugs causing the freezes. If you haven’t updated to the latest software version, you’d better stay away from it until it’s safe to install.

If your device keeps crashing regardless of which app(s) you use then proceed to the last section on performing a factory reset. If your device only seems to crash when you’re using a certain app please follow the below sections first: you may not need to perform a factory reset. There are several potential causes for an app crashing frequently on your Samsung Galaxy device and there are steps below to troubleshoot them.

Galaxy A50

Possible Reasons Behind the Issue

Some of the common causes that we usually encounter for this problem include the following:

  • Minor power management bug
  • Misbehaving app
  • Corrupted system cache
  • Unknown software bug
  • Malware, virus
  • Hardware malfunction (rare)

Some third-party apps are better made than others. It’s worth checking the reviews for a problematic app in the Google Play or Samsung Apps stores to see if the frequent crashes are common for other users, especially those with the same Samsung Galaxy device as yours. If this is the case consider contacting the app’s developer to ask about bug fixes for your device. Samsung cannot improve the stability of third-party apps so it is down to the developer to improve their app.

If you haven’t restarted your device in more than a day or so please do so now. The app may keep crashing due to a memory glitch in your device and turning your device on and off may well solve that problem.

Fix, Galaxy A50 Freezing After Software Update

Simple Reboot or Forced reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Galaxy but this applies to each and every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.

Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

The other way of the reboot is as follows:

  • Press and hold the Volume Down button.
  • While holding it down, press and hold the Power key.
  • Keep the button held for 10 seconds, it will be restarted automatically.

If this doesn’t work then head to the next method.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  • Open the Settings app.
  • Tap Device Care.
  • Tap the 3-dot at the top.
  • Select Auto restart.

Clear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

  • Turn off your phone.
  • Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
  • When the green Android logo displays, release both buttons.
  • The Recovery screen menu will now appear
  • Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
  • Wait until your device wipes out all cache or temporary data from the system partition.
  • Press the Power button again to reboot the device.

This clears all the temporary data from the device. And then it works like new.

Clear Unnecessary Storage

  • Open the Settings app.
  • Tap Device Care.
  • Tap Storage.
  • In this section, you’ll get the general picture of your phone’s storage situation.
  • If you have a blue button that says Clean now, try tapping it so the system will automatically clean the internal storage for you. You’ll get how much space will be cleaned up.
  • If Clean now option won’t be enough to give you at least 1GB free space, then you need to manually delete your personal data such as documents, images, videos, audio, or apps.

Update apps

To check for Play Store app updates on your Galaxy:

  • Open Play Store app.
  • Tap More settings icon at the upper left (three horizontal lines).
  • Tap My apps & games.
  • Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  • Open Play Store app.
  • Tap More settings icon at the upper left (three horizontal lines).
  • Tap Settings.
  • Tap App download preference.
  • Select Over wifi only (select Over any network if you don’t have wifi).
  • Tap Done.

Make sure also to keep your apps updated all the time by enabling auto-update option.

  • Tap Auto-update apps.
  • Tap Over wifi only (select Over any network if you don’t have wifi).
  • Tap Done.

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

  • Turn OFF the device.
  • Press and hold your device’s Power button till the model name screen.
  • When the SAMSUNG logo appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see Safe Mode.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

  • Open Settings from Launcher.
  • Tap on Apps.
  • Tap See All Apps.
  • Tap an app that you want to uninstall
  • Tap Uninstall.
  • Tap OK to confirm.

Factory Reset


Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.

From the Settings menu:

  • Open the Settings from the launcher.
  • Scroll to and tap General management.
  • Tap Reset.
  • Select Factory data reset.
  • Tap Reset to continue.
  • Tap Delete All to confirm the action.

From Recovery:

  • Turn off your phone.
  • Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
  • When the green Android logo displays, release both buttons.
  • The Recovery screen menu will now appear
  • Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  • Press the Power button to select ‘Wipe data/factory reset.’
  • Use Volume Down to highlight Yes.
  • Press the Power button to confirm the action to clear your phone data.


That was it, this was the easiest way to fix if your Galaxy A50 has No Internet When you Turn ON Mobile Data. Are you facing any problems and issues other than this with your Galaxy A50? Then there is nothing to worry about, we have an article dedicated to Galaxy A50’s issues and guides. Here is the Galaxy A50 Troubleshooting Guide. Although it’s rare, some cases of the issues on Samsung Galaxy devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Samsung store or Service Center so a qualified Samsung technician can examine the hardware. If needed, they may send it in for repair or replacement.

Do you own a Galaxy Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Galaxy are coming soon.

If you have any queries regarding this, the comment section always available for you.

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