Helldivers 2 is an action-packed third-person shooter game developed by Arrowhead Game Studios and published by Sony Interactive Entertainment. Serving as the follow-up to the popular top-down shooter Helldivers, released in 2015, the sequel was launched on February 8th, 2024, for PlayStation 5 and Windows platforms. Since its recent release, some players have reported encountering sound and audio issues while playing the game’s PC version.
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Fix: Helldivers 2 Sound Not Working or Audio Cutting Out
If you’re experiencing difficulty with the sound settings in your game, there could be several reasons behind it. Some common triggers for these issues include outdated audio drivers, low or muted game or system volume, outdated game patches or system software, compatibility issues between the game and your PC, and problems with the installed game files. Although these issues can be frustrating, there are workarounds to help resolve the problem. It’s recommended that you follow each method step by step until the issue is fixed. Let’s get started without any further delay.
1. Check System Requirements
It seems your PC specifications are outdated or low on hardware capacity to handle the game properly. It’s better to check the game’s system requirements to understand whether your PC build is compatible with running the game smoothly or not. You can check the requirements below. If, in case, your PC isn’t fully compatible, then make sure to upgrade the same accordingly.
Minimum System Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 10
- Processor: Intel Core i7-4790K or AMD Ryzen 5 1500X
- Memory: 8 GB RAM
- Graphics: NVIDIA GeForce GTX 1050 Ti or AMD Radeon RX 470
- Storage: 100 GB available space
Recommended System Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 10
- Processor: Intel Core i7-9700K or AMD Ryzen 7 3700X
- Memory: 16 GB RAM
- Graphics: NVIDIA GeForce RTX 2060 or AMD Radeon RX 6600XT
- Storage: 100 GB available space
- Additional Notes: SSD Recommended
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2. Run Helldivers 2 as an Administrator
If you’re experiencing issues launching your video game, such as startup crashes or the game not loading, it’s possible that the game is not running with the necessary administrator privileges. To solve this problem, try running the game’s .exe file as an administrator on your Windows computer. This will help you determine if administrator privileges were the cause of the issue. To do this:
- Right-click on the Helldivers 2 exe application file on your PC.
- Select Properties > Click on the Compatibility tab.
- Make sure to click on the Run this program as an administrator checkbox to checkmark it.
- Click on Apply and select OK to save changes.
3. Check the Audio Output Device
If your sound configuration is not set correctly or a different audio device is selected, you may experience sound-related issues frequently. It is important to always configure the sound settings in Control Panel and ensure that the correct audio device is selected. To do this:
- Right-click on the sound icon on your taskbar > Click on Open Sound settings.
- Now, choose your output device that’s connected under the Output section.
- Make sure to test out the changes with the Master volume.
- Finally, launch the Helldivers 2 game, and check the sound issue again.
4. Verify and Repair Game Files
In case your game files become corrupted or go missing due to unexpected reasons, you can try verifying and repairing the game files through the game launcher. This can help you avoid various issues that you may otherwise face while launching the game, such as connectivity problems, performance-related issues, audio or graphical glitches, etc. To do this:
- Launch Steam > Click on Library.
- Right-click on Helldivers 2 from the list of installed games.
- Now, click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, restart your computer.
5. Update Audio Drivers
Multiple affected players have reported the outdated audio driver on their Windows computers. If you’re also using the outdated sound driver for a while then make sure to check for updates by following the steps below:
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list > Double-click on Sound, Video, and Game Controllers.
- Right-click on the correct audio device that you’re using.
- Next, select Update driver > Choose to Search automatically for drivers.
- If an update is available, the system will automatically download & install it.
- Once done, restart the computer to apply changes.
6. Update Windows
You should try updating the Windows system on your PC if it’s outdated to avoid bugs or stability issues.
- Press the Win+I keys to open Windows Settings.
- Next, click on Update & Security > Select Check for updates under the Windows Update section.
- If there is a feature update available, select Download and install.
- Wait for some time until the update gets completed.
- Finally, reboot your PC to apply changes immediately.
7. Increase the Volume Level
It is important to ensure that the volume level on your PC is set high enough as low volume can often lead to audio issues. To adjust the volume, you can either click on the sound icon in the taskbar and then drag the slider up or down as per your requirement. Alternatively, you may use the volume buttons on your keyboard to increase or decrease the volume level.
8. Update Helldivers 2
If in case, you haven’t updated your Helldivers 2 game for a while, then follow the steps below to check for updates and install the latest patch (if available). To do this:
- Open the Steam client > Go to Library.
- Click on Helldivers 2 from the left pane.
- It’ll automatically search for the available update. If there is an update available, make sure to click on Update.
- It may take some time to install the update > Once done, make sure to close the Steam client.
- Finally, reboot your PC to apply changes, and then try launching the game again.
By following these steps, you should be able to resolve sound issues or audio cutting out in Helldivers 2 on your PC. Ensuring your audio settings are configured correctly, keeping drivers and the game updated, and addressing potential hardware or software conflicts will help restore immersive gameplay. If problems persist, don’t hesitate to reach out to the game’s support team for additional assistance.