Hive is an interactive yet simplistic social app that is fun, interactive, and easy to use. Whenever Hive Social shows the wrong zodiac sign for someone who is an astrology fan or uses the platform for connecting with like-minded individuals, it can be a very frustrating experience. Since the Hive app gained popularity recently, many wonders if it is safe for the average person to use.
Many reports of users find that their astrological sign does not reflect their correct birthday. It can be quite disheartening to have their image and personality misrepresented. But, nothing to worry about as we have some fixes to this problem. So, if you find the Hive showing the wrong zodiac sign, read the guide until the end.
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Fix Hive Showing Wrong Zodiac Sign
There are possible chances that you may try a lot of fixes to resolve the Hive showing the wrong Zodiac Sign problem but failed to fix it. But we purely believe that you will get something from the fixes we have discussed below.
Fix 1: Fill in Your Birth Details in the American Pattern
It has been discovered by many users that entering their birthdates in the American format (MM/DD/YYYY) successfully resolves Hive Social’s display of the incorrect zodiac sign. This is due to the possibility that the platform could calculate your astrological sign based on the American date format, and an error could result if your birth details were not supplied in the American date format.
To update your birthdate to the United States format, go to “Edit Profile” and select “About.” Select “Edit” next to your birthdate under “Personal Information.” This should now be formatted as MM/DD/YYYY. To save the changes, click “Save.”
Step 3: Check your time zone issue
Using the zodiac calendar and verifying your birthdate, if your zodiac sign still doesn’t match, the time zone might be at fault. Based on the sun’s position and the earth’s position (GMT), the zodiac calendar is calculated using Greenwich Mean Time. It is possible for your zodiac sign to be incorrect by one or more signs if you live in a different time zone.
It is necessary to convert your date of birth to GMT in order to solve this problem. To figure out your time zone, use an online time zone converter or figure out the difference between your time zone and GMT. Once you’ve converted your birthdate to GMT, you should check your zodiac sign again to ensure it’s still accurate.
Fix 2: Contact Hive Customer Support
Hive Social’s customer support team can assist you if none of the above measures are successful. Your horoscope might be displayed accurately on the platform if they were able to assist you in solving the problem. To contact Hive Social customer support, please visit the “Help & Care” section and choose “Contact Us.”
Please fill out all the necessary fields and provide a brief explanation of the problem you’re experiencing. You will receive a response from our customer service team as soon as possible. If you follow these instructions, your astrological sign should be displayed correctly on the site. There is a possibility that the developers will resolve the problem within a short period of time.
So, that’s how to fix the Hive showing the wrong Zodiac Sign problem. We hope that this guide has helped you. Moreover, feel free to ask us if you need further help.