4. Repair the Game Files
Another thing you should also try is verifying and repairing the installed game files on the respective gaming device to ensure there is no issue with the missing or corrupted game files. Just follow the steps below to perform the task.
- Open the Epic Games Launcher > Click on Honkai Star Rail in the library.
- Click on the three dots icon next to the game.
- Select the Manage option.
- Now, click on the Verify option.
- Confirm the task and wait for it to complete.
- Once done, reboot the PC to apply changes.
5. Disable Ad Blocking Software
Make sure to disable all ad-blocking software on your PC like AdGuard or anything else. One of the affected players has mentioned that after disabling the ad-blocking software from the system, the error has been fixed. These ad-blocking DNS basically prevents unauthorized applications or files. But sometimes ad-blocking software might also conflict with valid applications or mostly game files. So, you should try it out.
6. Turn Off the VPN
If in case, you’re still encountering the same error then make sure to avoid using the VPN service on your networking device or the gaming device. Though the VPN (Virtual Private Network) allows you to connect to the game servers depending on the region, sometimes the VPN connection might trigger several issues with the game server connectivity.
7. Change the DNS Server
You can try changing the DNS server to Google DNS which is a public DNS address to easily fix multiple connectivity errors. the server connectivity errors. Sometimes your private DNS server from the ISP might get blocked or doesn’t run well with game servers across the globe. So, you can follow the steps below to use the Google DNS server address for better reachability and faster connectivity speeds. Some players have found this guide helpful to fix the issue.
Please Note: You should write down your existing DNS server address from the screen as a backup. If anything goes wrong, you can change it to the previous DNS address and save the changes.
- Open the Start menu > Go to Control Panel.
- Click on Network and Internet > Select Network and Sharing Center.
- Select Change adapter settings > Right-click on the active network connection.
- Click on Properties > Select Internet Protocol Version 4 (TCIP/IPv4) in the list.
- Click on Properties > Select Use the following DNS server addresses.
- Enter 8.8.8.8 for the Preferred DNS Server addresses.
- Next, enter 8.8.4.4 for the Alternate DNS Server addresses.
- Once done, click on OK to save changes, and restart the PC.
8. Reset Network Settings
You should also try resetting the network settings manually by following the steps below to ensure there is no issue with the networking glitch or connectivity whatsoever. Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.
- Press the Win+I keys to open Windows Settings.
- Click on Network & Internet > Click on Advanced network settings.
- Select Network Reset and follow the on-screen instructions to complete it.
- Then make sure to reboot the PC and connect to the network again.
- If you’re using Wi-Fi then you’ll have to connect to Wi-Fi again by entering the Wi-Fi password.
9. Uninstall and Reinstall the Game
If none of the methods worked for you, try uninstalling and then reinstalling the Honkai Star Rail game on your PC to ensure there is no issue with the game installation directory. Some affected players did find this method useful. So, you should try it out.
- Open the Start menu and open the Control Panel after searching it.
- Click on Uninstall a Program > Right-click to select Honkai Star Rail.
- Now, select Uninstall, and follow the on-screen prompts to complete it.
- Once done, simply restart the PC to apply changes.
- Finally, run the launch Epic Games Launcher, and reinstall the game again using the same account.
- You’re good to go. Enjoy!
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
