Check for software updates
Outdated Android firmware is like a breeding ground for errors, viruses and a bunch of other potential threats. When you update the firmware of your smartphone, you are actually getting more features and fixes for all the bugs that were discovered either by users or developers with respect to the previous firmware version. You can go to ‘Settings >> About Phone >> Software Updates >> Check for updates’ to find and install software updates.
Check if any third-party app is creating a nuisance
Just as any app can cause conflict with the phone’s capability to recharge the battery, third-party apps can have an adverse effect if they introduce bugs and if the apps are non-trusted. To check if any third-party app is causing the problem or not, you can slide into the safe mode on your phone which is the diagnostic phase where the user can check if third-party apps are causing the not charging problem or its due to pre-installed apps or any hardware function. It’s simple to understand that if the phone doesn’t detect charger even if it is connected while in the safe mode, it is possibly due to a third-party app. But there are several other hardware-related reasons why a smartphone doesn’t charge and we have stated all the possible reasons here.
Clean debris from the charging port
The first thing you need to do if the phone doesn’t charge even if the charger is connected is to clean the charging port aka USB socket of your device. This is a small hardware component where the USB cable is attached and allow the phone to recharge. There is a small metal tab inside the socket that enables swift charging but if it is deformed or damaged, it won’t allow the phone to recharge.
Also, if there is debris or lint or dust trapped inside the socket which is highly probable, the phone will either charge slowly or not at all. Take a sharp object like a needle and gently ride it across the walls of the socket and try to scope out the debris. But if you can stop that the metal tab is deformed or the interlocking mechanism between the metal tab and the cable has worn out, you will have to get it replaced. Before proceeding, do check out all the further troubleshooting techniques to confirm the culprit.
Switch to a different power source
Facing Alcatel phone not charging problem? Check if the power source that you use is the culprit or not. Simply switch the power source and try a new one to check if the battery charges or not. Proceed if successful.
Change adapter
It’s time to play switcheroo with the adapter and the cable where the latter will be the next method. Talking about the adapter, it is possible that the adapter that you were using has become defunct or damaged or connections of wire on its IC have deformed. What you need to do is switch the old adapter with a new old, you can use your friends or family member’s adapter to check if the phone detects and charges the phone or not. Note that this is also one of the most observed reasons behind phone not charging problem.
Switch the cable
You tried switching the adapter but the phone is still not charging, what to do? Well, its time to switch the USB cable which is prone to twisting, twirling, cuts, scratches, and all sorts of other problems due to which, the cable is unable to connect the phone with the adapter. Check for visible signs and if there are any, use an alternative cable to check if the phone detects it or not. If there’s problem detecting even the new cable, try it with the new adapter and try to narrow down the culprit. If nothing works, it is either the battery which has damaged or its due to any other hardware-related issue that needs a technician’s help.
Scrutinize battery & replace it
The lithium-ion batteries that all the smartphones use to power the components have a specific recharge lifecycle after which, its performance depleted gradually. If the battery is old or damaged, it might not charge to its full extent or not at all. Get help from a technician and scrutinize if the battery is damaged or not. If yes, get a replacement and solve the problem.
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