Samsung Galaxy S10 flagship smartphones launched recently with a whole series of high-end features, including an under-display fingerprint sensor and powerful camera setup. While these devices are stunning, both in terms of performance and design, they also present some issues, unfortunately. One of the most annoying problems in the S10 lineup is an error that affects the mobile network signal. In this article, I will show you how to fix “mobile network not available” error on Galaxy S10, S10E, and S10 Plus.
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The “mobile network not available” error might be due to a hardware failure or a software-related issue. While in the first case the solution can only be solved out at a GSM service store, the latter can be fixed easily using one of the methods presented in the next sections of this post.
Commonly, in case of software-related issues, a third-party app or a firmware glitch might be the culprits. Also, the SIM card might be misplaced.
How to Fix “Mobile Network Not Available” error on Galaxy S10, S10E and S10 Plus
Before you start troubleshooting your Samsung Galaxy S10 smartphone to solve out the “mobile network not available” error, you should confirm that your carrier signal is indeed powerful enough. Take out the SIM card and try it in another device. If the SIM card works, then the issue is evidently with your S10 device.
Restart your smartphone
The first method to fix “mobile network not available” error on Galaxy S10, S10E, and S10 Plus would be to restart your smartphone. However, we’re talking about a force restart, so don’t attempt to conduct a soft reset.
To perform a force restart on Samsung Galaxy S10, S10E, and S10 Plus, you will have to press and hold Volume Down and Power keys until the Android logo pops up on the screen. When the device boots up, you can see if the phone is receiving a GSM signal. In case it doesn’t, move on to the next solution.
Install firmware updates
Sometimes, the “mobile network not available” error is appearing due to a firmware glitch. The best way to fix that issue would be to install your carrier’s firmware updates.
In case there is a software-related bug that affects specific carriers, your carrier could have already launched some patches to hotfix those issues. Go to Settings -> Software Updates and check out for the latest carrier firmware.
See if Roaming is turned off
If you’re always on the road, then it might happen to forget the roaming enabled when you come back home. If that’s so, the “mobile network not available” error might be due to the Roaming setting turned on.
Commonly, when you turn off the Roaming, your Samsung Galaxy S10 should receive a GSM signal, once again.
Reset network settings
In some cases, a faulty network setting might cause the “mobile network not available” error. To fix it, you have to reset network settings. First, you should check and change the network mode by following the next steps:
- Go to Settings -> Connections -> Mobile networks
- In Mobile networks menu, tap on Network mode and select 4G (LTE) or auto-connect option
- Once you’re in that menu, you can also check the network operator. Let your Samsung Galaxy S10 smartphone search for GSM networks.
If the problem is still there, you can reset network settings by following the next steps:
- On the Home Screen tap on an empty space until the Apps tray pops up
- Go to Settings -> General Management -> Reset -> Reset network settings
- Press on Reset Settings and enter your PIN/Model if you set up one
- Confirm the selection
Hard reset your Samsung Galaxy S10
Sometimes, it is more challenging to fix “mobile network not available” error so you might need to hard reset your Galaxy S10 device. Follow the next steps to perform a master reset:
- Shut down your device
- Press and hold the Volume Up button and the Bixby button, then press and hold the Power key without releasing the first two keys
- When the Android logo pops up, release the buttons to permit the OS to enter the Android Recovery Menu
- Using Volume buttons go to “Wipe data/ Factory reset,” and select the option with the Power key
- Confirm the choice
- “Reboot System Now” message should appear soon
- Opt to restart your device now
Hopefully, the before-mentioned methods on how to fix “mobile network not available” error on Samsung Galaxy S10, S10E, and S10 Plus worked for you, too. In case you applied all of them without any success, then there might be a more severe hardware issue, such as a faulty antenna. Therefore, you have to seek professional assistance.