HP DeskJet 2700 Not Printing in Color, How to Fix?

HP Printers are one of the best printers as per printing quality and service. And, the HP DeskJet 2700 is one of them. It is an All-in-One printer and comes with both black and color printing. The Printer also comes with a mobile print. But, many users who have bought the HP DeskJet 2700 Series printer are facing issues with color printing. There might be some cartridge issue or any other issue through which this issue is occurring with you.

We are here with the guide on How To Fix HP DeskJet Printer Problem. So, read the full article to know more about the issue.

HP DeskJet 2700 Not Printing in Color


Why is HP DeskJet Printer Not Printing Properly?

So, if you are facing this issue then there might be a lot of reasons for it. Therefore, we are here with the list of the reasons which might be the possible causes of the HP DeskJet 2700 not printing in Color. Check out the reasons below.

  • Cable Issue
  • Cartridge Issue
  • Power Supply Issue
  • Software Issue
  • Driver Issue

How To Fix HP DeskJet Printer Problem

If you are stuck with the issue and not able to print in Color through HP DeskJet 2700. Then, be with us and check the methods which are given below to fix it.

Check Power Source

You should check the power source of your printer to avoid printing issues. So, check whether the power plug is tightly attached to the printer or not. Also, make sure that the power cable is not damaged and that it is working properly. Therefore, attach the power plug properly and check whether the printer is working or not.

Check Connectivity Of The Printer

If you are using the PC to print the color documents. Then, make sure that you have connected the printer properly to the computer or not. So, to evaluate this, check the USB cable which you are using to connect with your PC. Check the USB Cable whether it is in working condition or not. If it is not damaged, then follow the steps which are given below to ensure the connectivity of the printer.

  • Go to Control Panel
  • Click on Hardware & Sounds
  • Now, click on View devices and printer
  • Check whether your printer is there or not
  • If it is not there then there might be an issue with the wire or ports.

See What’s Printing

If you have already given some instructions to the printer and it’s not able to print it. Then you are likely to face the issue of not printing in color as there is already a job that is pending to complete. And, due to this, you might be facing this issue. So, follow the steps which are given below to check is there any document in the queue to get printed.

  • Press Windows + R Key
  • Type “control” to open the Control Panel
  • Click on Hardware & Sounds
  • Now, click on View devices and printer
  • Select your printer
  • Right-click on the printer
  • You will get some options, click on See What’s Printing
  • If there is some document then right-click on it and click Cancel all document

Now, check whether the issue has been resolved or not

Check Ink Cartridge

Many users have reported that the issue was due to the tray and ink cartridge. So, we will suggest you check if there are no ink cartridge issues with your printer. For this, you can try taking out the ink cartridge and filling the color cartridge to full level if it is empty. After it, clean it properly and then again put it back in the printer. Now, use the HP Printer app to check the level of the Color Ink Cartridge, and if the app is able to tell you the level, then try printing. And, if it is not then there might be some issues with the printer that it is not able to detect the color cartridge.

Also Read

Update The Printer Driver

So, this issue might also cause due to a problem with driver installation or if it is outdated. So, do follow the steps which are given below to update the printer driver.

  • Press Windows Key to open Start Menu
  • Type “Device Manager” in the search bar
  • Now, click on the best relevant match
  • After it, go to the Print Queues
  • Now, select your printer
  • After selecting, right-click on it
  • You will see the option of Update Driver
  • Click on it, and follow the instruction to successfully update the printer driver

After completion of the steps, make sure to restart your device to apply the changes.

Contact Customer Support

If the issue of not printing in the color is still persisting on your printer, then you should visit the service center. They will evaluate the printer and after it, they will check the cartridge and other parts to analyze the issue. So, after analyzing the issue, they will repair your printer by which it will start printing the color documents again.


So, in this guide, we have explained to you the reason through which your printer might be not printing in color. Also, after that, we have mentioned the methods through which you can try fixing this issue. So, implement all the methods properly. And, if you have fixed the same issue through any other methods then do share it with us in the comment section below.


  1. I am attempting to print color text on HP Deskjet 2755e printer from my Mac Pro Laptop. Black text prints great. No response from printer for color text.

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