Fix: HyperX Cloud Stinger Not Working on PC, PS4, PS5, Xbox One, And Series X|S

As the entry-level gaming headset in HyperX’s line, the Cloud Stinger offers a variety of features. HyperX Cloud series headphones feature a bigger driver, aluminum frame, detachable microphone, and additional features. In terms of comfort and sound quality, the HyperX Cloud Stinger is the best budget headset available.

As a low-cost headset for gamers on a tight budget, I recommend the Cloud Stinger because of its win-win features and low price point. But, again, it is also not free from flaws as regularly for some users, the HyperX Cloud Stinger is not working on their PC, PS4, PS5, Xbox One, and Series X|S.

Fortunately, no need to worry as our team has found some fixes to this problem. And guess what? All the necessary fixes to resolve the HyperX Cloud Stinger not working on PC, PS4, PS5, Xbox One, and Series X|S. So, make sure to perform these fixes.

Fix: HyperX Cloud Stinger Not Working on PC, PS4, PS5, Xbox One, And Series X|S

How To Fix HyperX Cloud Stinger Not Working on PC, PS4, PS5, Xbox One, And Series X|S

Fixing the HyperX Cloud Stinger not working on PC, PS4, PS5, Xbox One, and Series X|S isn’t a tough task to do, except if the headphone is internally damaged. So, if you think that your headset is not damaged internally, then perform these fixes:

Fix 1: Reconnect the Headset

You may first need to disconnect and reconnect the headset to the console properly. It may sometimes happen that the wired connector does not fit well into its place, which can result in the headset not detecting or not working correctly. Generally, it is a simple fix and a common issue. 

Fix 2: Check If Headset is Physically Damaged

It is important to check the HyperX Cloud Stinger headset cable for any damage. You may cause damage to the headphone cord, connector pin, or hardware if the headphone gets accidentally dropped. Whenever there is a bent, cracked, or torn wire condition, it should be repaired or replaced. Apparently, some users have identified this problem and fixed it by cross-checking.

Fix 3: Update the System Software

If your Xbox or PlayStation console is out of date, this can cause performance and headset connectivity issues. Check the system software for updates. The console should be kept up-to-date using the steps mentioned below:

For Xbox Consoles:

  • Open the Dashboard menu by pressing the Home button.
  • In the Settings menu, choose All Settings.
  • Select System > Updates.
  • The update process can be completed by selecting Update Console and following the on-screen instructions.
  • To apply the changes, restart the console once you’ve finished.

For PlayStation Consoles:

  • On the PlayStation console, go to the Settings menu.
  • Select System Software Update.
  • To apply the changes, reboot the system.

Fix 4: Power Cycle the Console

Power cycling the console might be a helpful method to fix temporary glitches and cache data issues. The console’s Power button has to be hold and pressed until the LED indicator turns off; then, it is time to unplug the power cable. Once the console has been turned on, wait a few minutes and connect the cable. 

Fix 5: Update Controller Firmware

Multiple issues can also be caused by controller updates pending to be installed, which can also cause the headset to malfunction. HyperX Cloud Stinger Not Working may be fixed using this method.

For Xbox Consoles:

  • Plug a headset into your stereo headset adapter if you’re using one.
  • Using the USB cable, connect the Xbox to your computer.
    • On Xbox Series X, the port is located just below the Pair button on the front.
    • On Xbox Series S, the port is next to the Pair button on the left side.
    • The Xbox One console has a port on the left side.
  • Ensure that the USB cable is plugged into the controller’s top.
  • Next, open the guide menu by pressing the Xbox button on the controller.
  • In the Profile & system menu, select Settings, then select Devices & connections.
  • To update your controller, select Accessories.
  • Select ‘…’ to check your controller’s firmware version on the Xbox Wireless Controller screen.
  • Select the Firmware version and follow the on-screen instructions to update the firmware.

For PlayStation Consoles:

  • You will need to connect the PlayStation controller to your PS4 with the USB cable.
  • You will need to connect the PlayStation controller to your PS4 with the USB cable.
  • Select Wireless Controller Device Software under Controllers.
  • You can download and install an update if it is available.

Fix 6: Change Chat Mixer Settings on Xbox Consoles

If you want to hear the sound that other people are saying, your Xbox console’s chat mixer settings should be adjusted. This specific option may solve the HyperX Cloud Stinger Not Working issue during gameplay.

  • On the Xbox home screen, select Settings > Display & Sound.
  • Click Volume, then select Chat Mixer, then click Do nothing.

Fix 7: Adjust Audio Settings

You should also adjust your console’s audio settings by following the instructions below. There may be a lot of conflict between the audio and microphone settings sometimes.

For Xbox Consoles:

  • Go to Settings > Choose Account from the Xbox home screen.
  • Go to Privacy & online safety and select View details & customize.
  • Select Voice and Text Communication > Everyone.

For PlayStation Consoles:

  • From the PS4/PS5 Settings menu, choose Devices > Audio Devices.
  • Click Input Device > Choose Headset Connected to Controller.
  • Select Volume Control (Headphones) > Maximum Volume Level.
  • Make sure All Audio is selected under Output to Headphones.
  • To check the status of your microphone, click on Adjust Microphone Level > Follow the wizard.
  • To finish, select Output Device > Select Headset Connected to Controller > Repeat the process for the output device.

Fix 8: Change Party Chat Output on Xbox Consoles

By changing the Xbox console’s party chat settings, you can choose whether the party chat will come through your TV speakers or your headset. You can adjust the party chat output device to make it play through your speakers.

  • Select Display & Sound from the Xbox console’s Settings menu.
  • In the Volume menu, choose Party chat output.
  • Change Speakers to Headset if Speakers are selected.

Fix 9: Check If It Is Muted

The good idea is to determine whether the console’s volume is muted. To hear out audio on your headset, simply unmute it and adjust the volume level on the higher side if it’s muted. Users often forget to do that in a hurry, even though it’s common practice. It may also fix the HyperX Cloud Stinger Not Working issue.

Contact HyperX Cloud Stinger Support

You could contact HyperX Cloud Stinger for further assistance if none of these methods worked. It is easier to replace a headset that is under warranty. A manufacturing defect in some cases may also cause it, but that does not mean it can’t be addressed.

Also Read: Fix: HyperX QuadCast Not Picking Up Voice or Sound

So, that’s all on how to fix HyperX Cloud Stinger not working issue on PS4, PS5, Xbox One, Xbox Series S|X. We hope that this guide has helped you. For further assistance, comment below and let us know. 

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