Fix: Logitech C920 Webcam Not Focusing or Out of Focus Issue

During the lockdown due to the Coronavirus, online classes, meetings, and other similar things were started. The classes were running online, and meetings were going online, and much more. And for these things, Video Calls were started through Google Meet, Zoom, etc. And, for it, the teachers and employers needed a good webcam. So they can connect it to their PC/Laptop. Therefore, the demand for good webcams started from there.

Along with it, many streamers also use webcams for their face cam. So, the demands were increasing. Some famous companies like Logitech, Mi, Zebronics, HP, and other companies were competing.

Logitech is one of the best companies which is well-known for their PC accessories. So, they were also ready for market with the Logitech C920 Webcam. This is one of the good webcams which you can consider. The webcam comes with widescreen video calling features, 1080P Support for Full HD Streaming, dual microphones for best sound quality, autofocus, and much more. This C920 has an automatic light correction feature and a premium HD glass lens and comes with a lot of features that are good for the users.

Logitech has tried its best to provide the best webcam to its users. But, we know some issues there that the users face. Many users reported that their Logitech C920 Webcam is not focusing properly or getting out-of-focus issues. Therefore, read the full article to know more about the issue and how you can resolve it.

Fix: Logitech C920 Webcam Not Focusing or Out of Focus Issue

Why Logitech C920 Webcam Facing Focus Issue

The Logitech C920 Webcam is good in many aspects for users. But, many users are reporting that the Webcom Autofocus feature is not working properly. We know how you are feeling as you are facing this issue. But, don’t get tensed, as we are here with the fix. We will tell you the methods through which you can fix it, but before that, make sure that you have analyzed the problem first. So, check out the most common problems below.

  • Software Problems
  • Hardware Issue
  • Camera Lens
  • Settings
  • Update Bugs

How To Fix Logitech C920 Webcam Focus Issue

So, we will be mentioning the different methods through which you can easily try to resolve this issue. Therefore, check out the methods below to know how to fix them.

Restart The Webcam

The first step that you should do is to try restarting the Logitech C920 webcam. As this type of issue can be due to file problems, or hardware not working properly. So, in this case, you can try restarting the webcam and check whether the problem has been fixed or not. So, unplug the Webcam from your PC and wait for some second and again start it.

Check Power Supply

Make sure that your webcam is getting the proper power supply. Also, check the power cable whether it is damaged or not, as it can be also a reason for the issue of not proper autofocus. Therefore, ensure that the power cable is in working condition, and the webcam is getting the proper power supply.

Reinstall The Logitech Software

If the issue is still persisting on your webcam, then there might be issues with the installation files of your Logitech software. It might have some corrupted files due to which the webcam is not working properly. Therefore, in this scenario, try reinstalling the Logitech software on your Windows PC. So, follow the steps which are given below to reinstall the software. 

  1. Press the Win+R button. 
  2. After that, type the appwiz.cpl in the Run box.
  3. Then, scroll down and see the Logitech Software, and after it right-clicks on it
  4. Select the Uninstall button from the drop-down menu that appears.

After this, again install the app and check whether the problem has been fixed or not.

Update Your Webcam Driver

If the issue has not been solved then there are chances that this error may be caused due to your outdated camera driver. So, we will suggest that you should update it from time to time. So, you can update your Webcam driver easily by following these simple steps. 

  • Go to Logitech’s official website
  • After it, download the driver which is compatible with your webcam.
  • So, after downloading, install the driver manually to fix the issue.

You can also update the existing driver by following the methods which are given below.

  • Click on Start Button
  • Now, search Device Manager in it
  • After it, click on the Camera tab
  • Now, right-click on the webcam driver and click on update driver

After doing this method, your driver will be updated. So, again check whether the issue has been fixed or not.

Check the Camera Lens

Make sure that your webcam lens is clean and it has no dust on it. Sometimes the issue can cause due to the particles that are on the camera lens due to which the autofocus doesn’t work properly. So, clean the camera lens properly to avoid this type of issue.

Disable Camera Background Apps

Sometimes the apps which have access to the camera can cause conflicts in the webcam. So, make sure that such background apps are not running. So, to ensure that no camera apps run in the background, then follow the steps which are given below.

  • Press CTRL + ALT + DEL.
  • Now, Select Task Manager.
  • After it, check for apps that have camera access in the processes and stop them.
  • To stop, you just have to select the app, and after it, click on End Task.

After doing this procedure, check whether the issue has been resolved or not.

Contact Customer Support

If this issue is still encountered then you need to contact your nearby service center to get this fixed. This issue can be because of the hardware which is not working properly or some inner component might have stopped working through which the autofocus is not working. Therefore, in this case, you have to get your webcam to the service center and get your Logitech C920 Webcam fixed.


So, in this guide, we have told you about the common reasons through which this type of issue can encounter. Along with it, we have mentioned the different methods through which you can resolve this issue. I hope all the steps which are mentioned are clear to you. So, make sure to implement all the steps carefully. Also, if you have fixed the same issue through any other methods, then do share it with us in the comment section.

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