Logitech G Pro X is a gaming wired headset with Mic Blue Voice DTS headphones that many gamers have loved using for intense sessions. The headset’s sound quality provides the best bass quality with several features. Unfortunately, some users experience the Logitech G Pro X not showing up in G Hub due to some possible cause, and these issues are frustrating.
Logitech has a G Hub application that lets users tweak their Logitech devices. However, most Logitech G Pro X users complain that the device is not showing in the G Hub application even when they’re connected to the PC. This guide will provide some possible troubleshooting methods which you can take to resolve the problem with the G Hub application easily on your computer. By the end of this guide, you’ll be able to solve your problem easily.
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Why is My Logitech G Pro X Not Showing Up in G Hub Application?
There are several possible reasons why your Logitech G Pro X is not showing up on the G Hub application on the PC; some of the main reasons are:
Outdated G Hub Application: An outdated version of the G Hub application might be the reason for not showing up on the PC. Logitech won’t be shown anymore if there’s any outdated application.
Missing & Corrupt Device Drivers: Another possible cause is the missing or corrupted device drivers for the Logitech G Pro X headset. You have to update or reinstall the driver on your PC.
Damaged USB Cable and Port: It’s also possible that your Logitech G Pro X is not showing up due to faulty USB cables and ports. You have to check for any damaged cables and wires on your Logitech device.
Conflicts with Other Software: If there are conflicts with other software on your PC, it might prevent the Logitech G Pro X from showing up in the G Hub. Software Bugs and glitches also might be the cause of the issue on your PC.
Hardware Malfunction: A hardware malfunction is the main reason for the not showing up on the Logitech G Pro X device. In such cases, you have to contact the Logitech customer support team for assistance.
Logitech G Pro X Not Showing Up in G Hub, How to Fix?
You don’t need to be embarrassed if you’re having an issue with the Logitech G Pro X not showing up on the G Hub application. Before trying the possible solutions, you have to know what exact reason creates the problem with the G Hub application. So, without any further ado, let’s get started.
Fix 1: Charge Your Logitech Headset
The easiest way to solve the Logitech G Pro X not showing up on the PC is to charge it until it is fully completed. Your Logitech G Pro X is not showing on G Hub due to a low or faulty battery charge. Make sure your Logitech headset is fully charged, and there is no damaged battery inside. If the batteries are damaged, you have to replace them with a new ones.
Fix 2: Power Cycle Your PC
Another possible solution is to power cycle your computer which you’re connecting to the G Hub application. Sometimes, on the PC, many bugs and glitches appear, which cause problems with connecting to the G Hub application. A power cycle on any device might solve minor issues on the device, which can be fixed easily without going to other methods.
To power cycle, your computer simply unplugs the power source from the wall socket and waits for a few minutes. Again, press the power source back to the wall socket and turn your TV back on again. Now try to check that your Logitech G Pro X is showing up on the G Hub application. If the issue persists, try moving on to other solutions.
Fix 3: Update the Driver
The other main cause for Logitech G Pro X not showing up in the G Hub application due to outdated drivers. An outdated driver won’t be able to access the headset on the PC, and you have to update the driver on your PC. Here’s how you can update the driver:
- Press the Window + X key simultaneously from the keyboard and choose the Device Manager option.
- Expand the Logitech headset speaker option.
- Right-click on Logitech G560 Gaming Speaker and choose the Update driver option.
- Select Search automatically for drivers.
- Now the PC will automatically search for updates. If an update is available, download and install it by following the on-screen instructions on the PC screen.
Fix 4: Uninstall and Reinstall the Driver
If updating the driver doesn’t work, try to uninstall and reinstall the driver on your computer. This might help you solve the Logitech G Pro X not showing the issue on the PC easily. Here’s how you can uninstall and reinstall the driver on your computer:
- Press the Window + X key simultaneously from the keyboard and choose the Device Manager option.
- Expand the Logitech headset speaker option.
- Right-click on Logitech G560 Gaming Speaker and choose to Uninstall driver option.
- Once the driver is uninstalled, try installing the driver again from the official Logitech website and install the update by following the on-screen instructions through the USB flash drive.
Note: If you don’t know how to download and install the driver on the PC, visit the official Logitech website for further information. From there, you can easily find the solution with step-by-step instructions.
Run G Hub with Default Settings
You can also try to do default settings to fix the Logitech G Pro X not showing up the issue on the G Hub application. Here’s how you can do that:
- Exit G Hub by right click on the Applet in the task tray and choosing Quit.
- Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB.
- Find the settings.json and make a copy.
- Navigate to C:\Users\[USERNAME]\AppData\Local\LGHUB.
- Erase the settings.json file in the LGHUB folder.
- Now open the G Hub and try to check that the Logitech G Pro X is showing. If the issue persists, move on to other solutions.
Fix 5: Hard Reset Your Logitech Headset
You can also try to perform a hard reset on your Logitech G Pro X headset to solve the not showing up issue on the G Hub application. It might help you to get back to showing on the G Hub application again. A hard reset is a process where the device will be erased and set to its default settings as new. To hard reset your Logitech G Pro X headset, follow these steps:
- There’s a power button on your Logitech G Pro X headset.
- Press and hold the power button for about 10 seconds.
- Wait for a few seconds and hold the power button back.
- Once completed, try to check the Logitech headset is showing in the G Hub application.
Final Words
The Logitech G Pro X not showing up on the G Hub application is caused by a variety of reasons. Still, fortunately, some possible solutions are available that you can take to solve the problem easily. We have mentioned the solution and hope this method will help you. If you can’t be able to solve the issue, try to contact the Logitech customer support team for further assistance.