Two important things in wireless gaming headsets are excellent audio quality and consistent, lag-free playback. In terms of audio quality, the Logitech G930 gets close to the top. In spite of the G930’s poor music quality, its superb in-game surround sound, intuitive software, and cord-free design make it a worthwhile purchase.
However, even after such a great device, many users started complaining that the Logitech G930 is not connecting or not recognized on their device. Well, you don’t have to worry as we have some fixes that will help you resolve this kind of issue. Therefore, make sure to perform these necessary fixes and check if these help you resolve the Logitech G930 not connecting or not recognized error.
How To Fix Logitech G930 Not Connecting or Not Recognized
Although Logitech is doing a very good job when it comes to electronic accessories, but still sometimes, their devices fail to function properly. Nonetheless, you don’t have to worry as we have some fixes that surely resolve the Logitech G930 not connecting or not recognized issue. So, let’s have a look at them:
Fix 1: Restart Your Device
It is feasible that your device may have some cache files due to which you are getting this kind of error. However, in order to fix the not connecting issue, you can simply reboot your device and check if it helps to resolve the error or not.
Fix 2: Connect Your Headset Properly
Logitech G930 headphone may not connecting or not recognized just because it is not connecting properly on your device. Remove the headset and touch the 3.5mm jack to determine if there is a good connection. Logitech G930 headphones’ microphones didn’t work because dirt or dust got stuck on the 3.5mm jack. By removing all the dirt from the jack, they are able to resolve the issue.
Fix 3: Check If You Allowed It
It is also possible that you may disable the peripheral devices to connect to your PC; that’s why you are getting this unwanted error. Thus, in order to fix the not connecting issue, we suggest you to check if you have allowed it or not.
Fix 4: Check For External Damage
If your Logitech G930 headphone has any external damage, there is a chance you will get the microphone error. Therefore, you must thoroughly inspect your headset to determine whether it is damaged, dented, cracked, etc. If you find any of these problems with your headset, head over to the nearest service store and get it repaired.
Fix 5: Check The Cable
There are huge chances that the cable you are using might have any cuts or damage due to which you are facing this issue. Therefore, we advise you to thoroughly check your cable and if you find anything improper, then make sure to replace it and then try again to check if the Logitech G930 is not connecting or not recognized issue gets resolved or not.
Fix 6: Make Sure Update Your OS
Any issues should be resolved by the OS update. If this type does not fix the issue, then you should try this type. Your PC’s hardware will also function properly if your operating system is updated regularly.
Therefore, make sure your Logitech G930 headphones are running on the latest operating system. Here are the steps:
- Go to the Start menu. In the search bar, type update. Click the Windows update that appears.
- Click Check for updates after that. Whenever you see an update notification, click on it to see which updates need to be installed.
- Click Install updates when you are finished.
Fix 7: Update Your Audio Driver
Update your audio driver if you’re getting this error due to an older Microphone driver.
Meanwhile, updating the audio driver has resolved the issue with your Logitech G930 not being able to connect. Therefore, if you want to try this, follow these steps if you are unsure of how to:
- Open the Device Manager on your computer.
- Clicking the Audio inputs and outputs tab will expand it.
- After that, in order to update the driver, right-click the Audio Device and select Update Driver.
- Next, follow the instructions to finish the installation of the audio driver.
Fix 8: Contact The Support Team
Still, facing the same issue? Don’t worry! You must contact to the Logitech official team and ask them about this annoying error. After that, they will help you resolve this error. So, try this as a last option and check if they are able to help you or not.
From Author’s Desk
After reading this guide, you may now better understand why you’re facing not connecting issues. You may not be able to fix your headset since the problem is with the hardware and cannot be fixed by you. We recommend having the Logitech G930 headphones repaired at your nearest service center.
This is all you are supposed to know about how to fix the Logitech G930 headphone mic not working issue. Hopefully, the troubleshooting methods were helpful. If you need additional assistance, feel free to leave a comment.