The Samsung Galaxy S20 series is a high-end smartphone lineup that is known for its cutting-edge features and impressive performance. However, some users have reported issues with the device’s sound quality, such as sound cutting out or no audio at all.
This problem can be frustrating for users who rely on their smartphones for multimedia entertainment or communication purposes. There could be several reasons behind the issue, including software glitches, damaged speakers or headphones, or incompatible apps.
In this article, we will provide some solutions to help users fix the sound-related issues on their Samsung Galaxy S20, S20 Plus, or S20 Ultra. Whether you are facing audio cutting out or no sound at all, these solutions can help you restore your device’s functionality and enjoy an uninterrupted multimedia experience. So, let’s dive in and learn how to fix sound issues on your Samsung Galaxy S20 series.
Fix: Samsung S20, S20 Plus or S20 Ultra Sound Not Working or Audio Cutting out
As one of Samsung’s flagship smartphones, the Galaxy S20, S20 Plus, and S20 Ultra boast powerful hardware and top-of-the-line features. However, some users have reported issues with their device’s sound quality, such as audio cutting out or no sound at all. Fortunately, there are several solutions that users can try to fix these issues and restore their device’s audio functionality. In this article, we will provide some of the most effective fixes for Samsung S20 sound problems.
Check the Volume and Sound Settings
One of the most basic solutions to sound-related issues on the Galaxy S20 is to check the device’s volume and sound settings. Make sure that the volume is turned up and that the sound is not muted. Also, check the device’s sound settings to ensure that the correct audio output is selected.
If sound issues persist, the next step is to clear the cache and data of sound-related apps. This includes apps such as music players, video players, and messaging apps. To do this, go to Settings > Apps > select the app > Storage > Clear Cache/Clear Data. This will remove any corrupt data or settings that may be causing sound issues.
Restart Your Device
Restarting your Galaxy S20 can help fix a wide range of issues, including sound-related problems. Simply press and hold the power button until the power menu appears, and then select Restart. Wait for your device to restart and then check if the sound is working properly.
Use Safe Mode
If the above solutions do not work, try booting your device in Safe Mode. This will disable all third-party apps and allow you to check if the sound issue is caused by an incompatible app. To boot in Safe Mode, press and hold the power button until the power menu appears, then press and hold the Power Off option until the Safe Mode prompt appears.
Check for Software Updates
If none of the above solutions work, check if there are any software updates available for your device. Software updates often include bug fixes and performance improvements that can resolve sound issues. To check for updates, go to Settings > Software Update > Download and Install.
Check for Physical Damage
If you are experiencing sound issues on your Samsung Galaxy S20, it is possible that there is physical damage to the device. Check if the speakers or headphone jack are clogged with debris or damaged. Clean the speakers and headphone jack with a soft-bristled brush or compressed air to remove any debris that may be blocking the sound.
Disable Bluetooth and NFC
Sometimes, the Galaxy S20 may have difficulty switching between audio outputs, leading to sound-related issues. Disabling Bluetooth and NFC can help fix these issues. To disable Bluetooth and NFC, swipe down from the top of the screen and tap on the Bluetooth and NFC icons.
Check the Sound Equalizer
The Galaxy S20 comes with a built-in equalizer that allows users to customize the audio output. If you are experiencing sound issues, check if the equalizer settings are causing the issue. Go to Settings > Sounds and Vibration > Sound Quality and Effects > Advanced Sound Settings > Equalizer. Try adjusting the equalizer settings to see if it fixes the issue.
Wipe Cache Partition
Wiping the cache partition can also help resolve sound-related issues on the Samsung Galaxy S20. This will clear the cache of the device and help eliminate any issues related to corrupt system files. To wipe the cache partition, turn off your device and hold down the Volume Up, Power, and Bixby buttons. Release the Power button when the Samsung logo appears, but continue to hold the Volume Up and Bixby buttons. Once the Android Recovery menu appears, select Wipe Cache Partition.
Reset App Preferences
Resetting app preferences can also help fix sound issues on the Samsung Galaxy S20. This will restore app permissions and settings to their default values, which may help fix any issues related to sound. To reset app preferences, go to Settings > Apps > select the three-dot icon > Reset App Preferences.
Hard Reset
If none of the above solutions work, a hard reset may help fix sound-related issues on the Samsung Galaxy S20. This will erase all data and settings on your device, so make sure to back up your important files before proceeding. To hard reset your device, turn off your device and hold down the Volume Up, Power, and Bixby buttons. Release the Power button when the Samsung logo appears, but continue to hold the Volume Up and Bixby buttons. Once the Android Recovery menu appears, select Wipe Data/Factory Reset. This will erase all data and settings on your device and restore it to its original state.
Contact Samsung Support
If you have tried all the above solutions and are still experiencing sound-related issues on your Samsung Galaxy S20, it may be time to contact Samsung support. They can provide assistance and guidance on how to resolve the issue, including possible repairs or replacements. Be sure to have your device’s warranty information and proof of purchase ready when contacting support.
In conclusion, sound-related issues on the Samsung Galaxy S20, S20 Plus, or S20 Ultra can be frustrating, but there are several solutions that users can try. From checking the device’s volume and sound settings to resetting the device to its factory settings, these fixes can help restore your device’s audio functionality. Try these solutions one by one until you find the one that works for you. If the problem persists, consider seeking help from a Samsung service center or authorized technician.