How to Fix Owlet App Not Working Issue?

The Owlet device kit is definitely the best option for keeping track of newborns and watching out for their progress. The device comes in handy, especially for those who have newly become parents. However, encountering app crashes or the Owlet app not working issue must be frustrating. After all, it is the base station from where you control all devices and retrieve their stats. Hence, it is general to get anxious as it majorly impacts your user experience.

The Owlet app not working issue has become more frequent lately. Sometimes, certain connectivity issues and hardware or server-related problems might affect its performance. But the good news is, you don’t need to go through a lot of troubleshooting to fix the problem. While dealing with a sophisticated app like Owlet, you can fix such issues with some basic methods listed below.

How to Fix Owlet App Not Working Issue

How to Fix Owlet App Not Working Issue?

The Owlet device is completely remote-controlled with the Owlet app being its central source. You can check out all the device stats and set their controls right within the Owlet app itself. Hence, if the app stops working, you lose all control of the devices, which is absolutely not acceptable. Thankfully, it is no rocket science to fix the Owlet app not working. In fact, it is way more simpler once you understand what might be affecting its performance. Here are some common and easy ways to follow that will get you out of the problem.

Method 1. Check Your Network Connection

The Owlet app is synced with the devices over Wi-Fi. Therefore, you need to have a consistent and reliable connection in order to keep the app running. In case of a bad network, you may come across the Owlet app not working issue. Therefore, if you are unable to use the app, make sure your network is up and running. Also, try connecting to a different Wi-Fi and check if that fixes the issue.

Method 2. Reboot Your Phone

If the problem still persists, you are at least sure that the network is no more a reason behind it. So, another potential cause behind the Owlet app not working could be a temporary glitch in the app or your phone. Fortunately, we can fix such glitches by simply rebooting the phone. A reboot will help you start a fresh session which removes most of the temporary glitches on your phone.

Method 3. Force Close Owlet App

You could also come across such issues if you are using a bugged app. Considering it as the base station of all Owlet devices, it is general for such apps in the long run. In that case, force closing and relaunching the application might fix this problem. To force stop the Owlet app, here’s what you can do.

  • Tap and hold on the Owlet app icon until the pop-up options appear.
  • Tap on App info.

  • Now, tap on Force Stop.

  • Re-launch the app after a while and check if it works now.

Method 4. Clear App Cache and Data

Since the Owlet app keeps running in the background to gather real-time information, it stores a lot of data in the cache memory. If any of this data gets corrupted in the cache memory, it could also lead to the Owlet app not working issue. So, if the problem still occurs after performing a force stop, try clearing the app cache. Here are the steps to do that.

  • Tap and hold on the Owlet app icon until the pop-up options appear.
  • Tap on App info.

  • Click on Storage and Cache.

  • Finally, click on Clear Storage and Clear Cache.

Method 5. Look For Updates

If none of the above methods offers a fruitful result, the app version you are using may be bugged. In that case, the best option is to look for an update. If you are using an outdated version, it is general to walk up to such issues. So, make sure to stay up-to-date with the latest version of the app. Check for any updates in the App Store or Play Store and install it accordingly.

Method 6. Update Your OS

The next reason that could lead to such issues is due to using an outdated OS version. Just like an application, an outdated OS also picks up a lot of bugs at a later time. So, if you are still using an outdated OS on your phone, it could also make you encounter issues like this. To avoid that, always keep your OS updated to its latest release.

Check your System Settings for any pending System updates. If available, update your OS to the latest version. Hopefully, this will provide you with a refined user experience and help you fix the problem too.

Method 7. Ask for Customer Support

By now, we have covered most of the common and potential solutions to fix the issue. Yet if you continue to face the very same issue, consider asking for customer support help as your last resort. In case, there are any other technical issues, the experts will be able to guide you better and help you fix the Owlet app not working.


The Owlet app is exceptionally well-built. Despite all the brilliance, it is still prone to various technical issues, and the Owlet app not working is just one of them. We hope the above solutions have helped you find a way to fix it. Generally, these types of issues are temporary and you could fix them with a simple troubleshooting. However, in the worst case, if you don’t find a way out of it, consider asking for customer support for swift action.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.