Fix: Google Pixel 7 and 7 Pro Touch Screen Not Working Issue

The Google Pixel 7 and 7 Pro are the two latest flagship smartphones lineup from Google, which are known for their performance and several features. These smartphones are powered by the latest Google Tensor chipset, which provides faster and enhanced AI capabilities. It has several features, including a telephoto lens and improved software for better photography to capture videos and photos.

Unfortunately, Pixel 7 and 7 Pro users experience screen touch not working issues on their Pixel 7 and 7 Pro smartphones, which can be frustrating. Several users need to do activities over the social media app or multitask for their usage, and the screen issue creates a huge problem among the users. Fortunately, there are some possible methods available that you can try to solve easily. Following those troubleshooting methods, you can return to your Google Pixel device again. 

Fix: Google Pixel 7 and 7 Pro Touch Screen Not Working Issue

Why Is My Google Pixel 7 and 7 Pro Touch Screen Not Working?

There are several causes why your Google Pixel 7 and 7 Pro smartphones touch screen does not work; some possible reasons include the following:

System Glitches or Bugs: If your Pixel device has some software issues or glitches, it’s possible that the touch screen is not working on your Pixel smartphone.

Defective Screen Protector: A cheap or low-quality screen protector might be the reason for the touch screen not working on your Pixel 7 & 7 Pro device. Low-quality screen protectors are everywhere in the market and are not always responsive.

Bad Third-party Apps: The other main reason for touch screens not working is bad third-party applications on the device. Third-party apps add a lot of functionality to your device, but sometimes the issue may appear.

Damaged Screen: If no software issues or glitches appear on your Pixel device, the problem may be with the damaged or hardware screen. In this case, you must repair your Pixel device or contact customer support.

Google Pixel 7 and 7 Pro Touch Screen Not Working Issue, How to Fix?

If you have a Google Pixel 7 and 7 Pro device and have an issue with the touch screen, which is not working properly, you have to troubleshoot the issue by following some methods. The touch screen not working issue is caused by several purposes, but the main cause is an issue with the screen itself. A damaged screen might be the reason for the screen not working. So, if there is a software issue or glitches, then you can solve them easily. So let’s get started.

Fix 1: Force Restart Your Pixel Phone

A software bug or glitches might be the reason for the touch not working issue on Google Pixel 7 and 7 Pro devices. In order to fix the touch screen not working issue, you have to force restart your device. It’s possible to restore the normal of the device by rebooting and reloading the service apps again. There is no loss of data or documents when you restart your device.

You can easily restart your pixel device by pressing the power button for about 10-15 seconds until the phone screen is powered off. Now the screen will automatically turn on, and you have to check the issue once the device is restarted. If the issue persists, try other troubleshooting methods to fix the problem.

Fix 2: Reboot Your Device in Safe Mode

A third-party application might be the reason for not responsiveness of touch on the Google Pixel device. Basically, the third-party apps could be causing memory issues with the other processes and resulting in making the screen unresponsive to touches. To fix the problem, boot your Google Pixel 7 and 7 Pro into Safe Mode and check if the issue persists. Here’s how you can boot your device into Safe Mode:

  • Press and hold the power button until the power menu appears on the screen.
  • Log press and power off option.
  • Choose OK to enter into the Safe Mode.

When your Pixel device enters Safe Mode, the third-party applications are disabled. Now try to check your device screen is working. If the issue persists, you have to try other solutions.

Fix 3: Perform a Factory Reset

If you have tried the above methods and still have an issue with the touch screen, try to perform a factory reset on your Pixel 7 and 7 Pro device. A factory reset might help you to fix the issue if there are any software bugs or glitches. Ensure to back up any important files and data before performing a factory reset, as it will erase the data and change your device in the default settings as new. Here’s how you factory reset your Pixel smartphone:

  • Turn off your Google Pixel device.
  • Press and hold the volume down and power button simultaneously for about 10-15 seconds.
  • Now use the volume button to go into Recovery Mode and press the power button to choose.
  • You will be able to see the “No command” screen.
  • Now again, press and hold the power button, and while holding the power button, press the volume up button and then release both buttons.
  • Use the volume buttons to reach out to the Factory Data Reset option and select the power button to choose it.
  • Now go to the Reboot system option and press the power button.

Now that your Pixel smartphone turns on, you have to set up your Google Pixel device and check if the issue is resolved.

Fix 4: Remove the Screen Protector

If the issue persists after a factory reset of the device, it seems to be a hardware or technical issue. If you apply any screen protector on your Pixel device, remove it. Removing the screen protector might help you to solve the touch screen issue. Most users fix the issue by simply removing the screen protector from the device, as the screen protector loses touch responsiveness as time passes.

Fix 5: Find an Authorized Repair Center

A damaged component or hardware screen might be the reason for not working the touch screen. In such cases, you should contact the nearest authorized repair centre. You can also contact the Pixel customer support team to fix the issue as possible. They might help you to troubleshoot the issue with several methods. You have to provide the full details about your Pixel device.

Final Words

I hope this guide will help you to troubleshoot the touch screen not working or the unresponsive issue on your Pixel 7 and 7 Pro device. If you have tried the above methods and still having an issue with the pixel device, it’s recommended to visit any local store or contact the customer support team for further assistance.

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