Google’s new flagship smartphones, the Google Pixel 8 and Pixel 8 Pro have been launched in the market. Generally, the Pixel devices are mainly known for providing the best software and hardware where it offers the greatest experience to the users with its simple design and cutting-edge capabilities. However, the Pixel 8 and 8 Pro come with Tensor G3 processor, where it provides the best performance and exclusive features. It is one of the best-ever Pixel phones due to its display quality, camera quality, Tensor G3 SoC, and more. Though the Pixel 8 has a 6.2-inch Full HD+OLED Display and a 6.7-inch display on the Pixel 8 Pro, there seems to be some issues, like the Google Pixel 8 and 8 Pro Touch Screen Issues.
Recently, several users purchased the new Pixel 8 and Pixel 8 Pro, but the majority of users loved the experience due to its build quality and versatility, while some of them encountered issues. Many users reported that they’re encountering “Pixel 8 and 8 Pro Touch Screen” issues, leaving users to be frustrated and perplexed. This can be more irritating especially when you spend a lot of revenue, and you start to encounter issues. If you are also one of those users, then you are in the right place. Today, we will take a look at the common reasons and show you the most effective solutions to resolve the problem. Therefore, without further ado, let’s get started.
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Why Is My Pixel 8 and Pixel 8 Pro Touch Screen Not Working?
Not a single user, several users encounter the “Pixel 8 and 8 Pro Touch Screen” issue which can be perplexing. However, every newly released Pixel device comes with several bugs and issues. In other words, it is a common issue for those who know what to do next. But for those who don’t know about the smartphone, it could be pretty hard to identify and fix the problem. There are a few reasons why this issue might be happening on the latest Pixel device. Here are some of them:
1. Software Bug or System Glitch: There’s a possibility that you’re unable to access the touch screen on your Pixel 8 and 8 Pro due to software bugs or system glitches. It will prevent the applications and services from functioning appropriately.
2. Defective Screen Protector: You may be using a defective screen protector, which could be causing problems with the touch screen. In some cases, using low-quality screen protectors are everywhere available in the market, where users choose to put on the device instead of using the quality screen protector.
3. Damaged Phone Screen: If software bugs and issues are not behind the touch screen issues, it’s likely possible that your Pixel device screen has been damaged. If it’s damaged, you may experience issues with the touch screen on your device.
Therefore, these were some of the reasons for the touch screen not working issue on your Google Pixel. Let’s have a look at the effective solutions to resolve it.
Methods to Fix Pixel 8 and 8 Pro Touch Screen Issues
If you are unable to access your Pixel 8 or Pixel 8 Pro anymore or the touch screen is not responding or working, don’t worry. You can easily troubleshoot and solve the issue by following effective solutions. But before diving into the solutions, you should ensure to check the screen whether it is damaged or not. In case the screen is damaged, then mentioned won’t work. You should contact the support team to get a replacement.
Although, if you have recently bought the Pixel device and it is automatically frozen or not working, you should try the solutions below. By following the methods carefully, you can get back to using your Pixel device again. So, without any further ado, let’s discuss the methods one by one.
Method 1: Force Restart Your Phone
The first and simple step in fixing the touch screen not working or responding issues on your Pixel is to force restart the device. It’s an effective method that resolves software bugs and temporary glitches on the device. Restarting the device is effective to solve temporary issues and glitches that usually occur while downloading the new software version.
Moreover, it improves the performance of the device as well. Therefore, if you are unable to use your Pixel phone or the touch screen is not working, try force restarting the Pixel. You can force restart your device by pressing and holding the Power button and Volume Down button until you see the logo on the screen. Afterwards, your device will boot up and then you should consider checking whether the issue has been fixed or not.
Method 2: Boot Your Phone Into Safe Mode
There’s a feasibility that due to a third-party app, the Pixel device touch screen is not functioning well. In some cases, third-party apps could be causing memory issues or might conflict with other services or apps, resulting in the touch screen not working or unresponsive screen. To resolve this issue on your Google Pixel, boot your Pixel into Safe Mode and check the results.
Here’s how to boot your Google Pixel into Safe Mode:
- Press and hold the Power button until the power menu appears on the screen.
- From the pop-up menu, long press the Power off option.
- Here, you’ll see an option “Reboot to safe mode.” Click OK to enter Safe Mode.
Once you enter Safe Mode on your Pixel 8 or Pixel 8 Pro, all third-party apps will be disabled. Therefore, if the touch screen is working well, then the third-party apps are the real culprit. You should try removing the third-party apps that are causing the issue with screen touch. Restart the device again to exit the Safe Mode on your Pixel device.
If the issue persists after booting the device into Safe Mode, you should follow the next method.
Method 3: Factory Reset Your Device
If you have tried the above workarounds or it fails to work out, you should factory reset your Pixel device. Keep in mind that doing factory reset will completely erase all your data including photos, videos, documents, files, and other data. Make sure to take a complete backup before going ahead.
To factory reset your Pixel 8 and Pixel 8 Pro, follow these steps:
- First, shut down your Google Pixel.
- Press and hold the Volume down and Power button for about 10-15 seconds.
- Use the volume buttons to go to Recovery Mode and then press the Power button to select it.
- Now you should see a “No command” screen.
Press and hold the Power button. While holding the power button, press the Volume Up button and then quickly release both buttons.- Then, use the volume buttons to reach the Factory data reset option.
- Once you reach out to the option, press the Power button to select it.
- Navigate to the Reboot system now option and then press the Power button.
Now your Pixel will automatically boot up. However, it’ll take a few minutes, so have some patience. Once the device boots up, set up your Google Pixel and enjoy it like before.
Method 4: Remove the Screen Protection
Resetting the device to the factory reset doesn’t work out? If so, you should remove the screen protection. There’s a possibility that due to a screen protector, you’re not allowed to use your phone as expected. If you’ve applied a screen protector on your phone, ensure to remove it.
This approach has worked for multiple Pixel users, since some have applied the low-quality screen protectors to their devices, rendering them insensitive to touch input. Make sure to remove the screen protector and check if the problem is fixed.
Method 5: Check for Hardware Damage
If you have tried the above approaches and it doesn’t work to solve the problem on your Google Pixel 8 and 8 Pro, you should then check for hardware damage on the device. If you’ve recently dropped your phone to the ground or submerged it in water, you may probably encounter issues with the touch screen on your Pixel device. In that case, you won’t operate your Pixel phone.
You’ll need to replace your phone screen to use them again. However, if you’re recently bought it, then warranty is available that will help you to get a replacement. Head over to the nearby service center and ask them for a screen replacement. They will charge you depending upon the scenario.
Method 6: Contact Google Pixel Support
As mentioned above, there’s a chance that your Pixel 8 and Pixel 8 Pro touch screen is not working or responding due to hardware damage or defective, preventing you from operating the Pixel device. In that scenario, it is recommended you contact the Google Pixel support for further assistance. They have the best expertise that will help you in diagnosing the problem on your Google Pixel and you will easily resolve the issue.
Final Words
That’s it. This is how you can troubleshoot and solve the touch screen issues on your Pixel 8 and Pixel 8 Pro. However, there is no specific method available yet to solve the touch screen problem on Google Pixel 8 or 8 Pro as per Google reports. However, if this a problem with the hardware for the Pixel 8 lineup, then a replacement unit will help to resolve the problem.
If you’re having the issue with screen touch on your Pixel 8 and 8 Pro, you can try the methods we have listed in this article. Make sure to follow all the solutions and you will easily resolve the issue. We hope that this guide is helpful to you. For further queries, you can comment below. We will get back to you as soon as possible.