Fix: Samsung A52S 5G Call Dropping or Not Getting Connected Issue

Samsung Galaxy A52s 5G was finally launched in India that features a 120Hz AMOLED display and Dolby Atmos sound with its stereo speakers. The camera on the device sports a quad rear camera setup that includes a 64 MP primary sensor, a 12 MP secondary sensor, a 5-megapixel macro shooter, and a 5-megapixel telephoto sensor. While the device sounds impressive to the masses, it has also become a problem for some people as they face regular call drop and call connection issues on the Samsung A52S 5G.

The Galaxy A52S 5G users reportedly faced issues like device stuck on the lock screen, inconsistent camera HDR, and GPS-related issues. The latest list is the call dropping issue, where the calls are automatically cut off in a couple of minutes. Some users have reported that the call does not even last for a minute, while for some users, the call is not connecting to the other party.

Fix: Samsung A52S 5G Call Dropping or Not Getting Connected Issue

In this guide, we listed below some workarounds that could help you fix the issues like call dropping, call not connecting, and mobile data not working on your Samsung A52S 5G.

Before taking you to the possible fixes, it is important to mention that some users fixed the issue by installing the April update. At the same time, it did not work out for many people. It is worth installing the April update to check if the issues have been fixed. Let’s now look at possible workarounds for solving the call dropping and mobile data issue.

Possible ways to fix call dropping/call not connecting/mobile data issue on Galaxy A52S 5G

Fix-1: Switch Sim Slot

Switching the sim to another slot often does the trick when the device faces call-dropping issues. For some users, it worked. So, pull out the sim from slot 1, insert it into slot 2, and check if the issue persists. Some users managed to fix the call dropping, but the mobile data issue was still there.

Fix-2: Wi-Fi Calling

If your device is not getting a strong signal, it will likely face call dropping and mobile data-related issues. In such cases, you should use Wi-Fi calling to route your calls via the Wi-Fi network. The device’s dependency on the carrier network signal is reduced by doing this.

To enable Wi-Fi calling, follow some simple steps mentioned below:

  • Open the Phone app
  • Tap on the three-dot menu button located on the upper right side
  • Tap on Settings
  • Enable the toggle next to the Wi-Fi Calling
  • Accept terms and conditions

Fix-3: Switch Network

If you face the call dropping or call connecting issue on a 4G/5G network, consider switching to a 2G/3G. It could fix those issues. You can consider switching back to 4G/5G for accessing the internet.

To switch the network type, navigate to Settings > Mobile networks > Network mode [Sim 1/Sim 2] > Select 3G/2G (auto connect)

Fix-4: Clear Device Cache

Clearing the cache does the trick most of the time when facing software-related issues. It could also tackle issues like call dropping, inability to use mobile data, or call not connecting.

Follow these steps to clear the cache on your Samsung A52S 5G.

  • Turn off your Samsung Galaxy phone.
  • Press and hold the power button and simultaneously VOLUME UP the (+) key. Your device will boot to recovery mode.
  • Use the volume buttons to select Wipe cache partition.
  • Press the power button.
  • Once the cached data has been wiped, you will see a Reboot System Now option.
  • Select the option and hit the power button to reboot your phone.

Let us know which method did the trick for you. If none of them could fix the issue on your Galaxy A52S 5G, wait for Samsung to release a fix for this.

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