Broken Charger
Firstly, it is likely that the charger you are using is broken. At the end of the day, it is an electronic device just like the watch and it tends to break just as any other device would break. This will be apparent if you were able to charge the watch a few days ago but as soon as you are connecting the wireless charging now, it doesn’t do its job. If you have a second watch with you, place it on top of the first charger to verify if it works or not.
In the event, if the second watch is unable to charge up, the first wireless charger is at fault. If the events are vice versa, perhaps the watch is at fault and you will have to report to a service center to get it fixed.
Incompatible Charger
Samsung Galaxy Active 2 Watch is compatible with a wireless charger and thus, if you are using the watch, check out for a compatible charger. Samsung advises that using a charger not meant for Galaxy Active 2 Watch such as the one made for the original Watch will hamper charging performance.
It is perhaps recommended to use one’s charger to juice up the watch or buy a new one. We have recorded several instances of issues like the Galaxy Active 2 Watch not charging that was because of an incompatible charger. Thus, simply switching over to an official or authorized charger should be able to do the magic.
4. Connect the wireless charging dock properly
If you followed the last troubleshooting method, it should be pretty clear to ascertain if the charging dock is at fault or the watch itself. Anyways, try to connect the smartwatch to the charging dock properly. For that to work, place the charging pad flat on the floor and the watch on top of it.
If you have a wireless charging stand, the placement of the watch could be different so read the instructions on the manual you get with the dock or search for the web. The charging coil (on the charging dock) should connect with the charging coil mounted on the back of your smartwatch to facilitate charging.
5. Try charging using a different source
You did it all, you tried charging the watch for half-hour or more, changed the charging dock, or used n number of things but used the same power source, could it be a problem after all? To verify if the power source you have been using is at the fault, take the contraption to another power source and plug in the charger. You should be able to gauge if the power source is at fault or the charger/watch is the culprit.
6. Report the issue to a service center
I don’t think so you would wear your Samsung Galaxy Active 2 Watch if it doesn’t turn ON just for the sake of it. Thus, if the watch is still unresponsive to power ON or no charging at all, it is high time that you report the issue to a service center. You have two options to go by i.e. an authorized service center or report it to a third-party (or local) service center. Depending upon the severity of the issue, you could have to replace or repair the watch or the charging dock.
This is the end of guide on how to fix Samsung Galaxy Active 2 Watch won’t charge or power ON. These are some of the most widely used and proven methods. Do let us know which method helped you fix the issue from the methods posted above.
