Samsung Health Not Showing Steps in Notification, How to Fix?

Samsung Health is a free-to-use wellness and workout application by Samsung itself that delivers sleep tracking, fitness tracking, daily activities, measuring body composition, sleeping habits, and so on for the user. It also detects sleep scores, snoring, blood oxygen while sleeping, etc, via mobile device notifications. Meanwhile, it looks like users are experiencing issues with the Samsung Health Not Showing Steps in Notification most of the time, which becomes frustrating.

Now, if you’re also one of the victims to encounter, you can check this full troubleshooting guide to resolve such an issue. According to reports, the Samsung Health app doesn’t like counting the steps or activities properly. Not delivering the steps notification to the user seems icing on the cake in the worst scenarios. No matter whether you’re using a Samsung Galaxy device or an iOS device, if the steps notification doesn’t show up then don’t worry.

Samsung Health

Samsung Health Steps Not Displaying in Notifications: How to Resolve the Issue?

The chances are high that somehow the Samsung Health application isn’t working properly on your mobile device or the handset itself is facing any glitches. Whereas issues with the outdated Samsung Health app, an outdated firmware version, corrupted cache data with Samsung Health, incorrect settings on the application, conflicts with the battery saver mode, and more might have started troubling you. So, you can follow the troubleshooting methods below to fix it.

1. Reboot the Phone

First, you should manually restart the mobile device to ensure there is no temporary system glitch or cache data issue. Sometimes a normal restart might come in handy a lot. Just long-press the Power button on your device to open the Power menu and then select Restart. Although you may think this step isn’t helpful, you should try it once.

2. Update the Samsung Health App

Make sure to manually check for the Samsung Health App updates on your mobile device by following the steps below to ensure there is no issue with the outdated application version. An outdated application might have multiple bugs or stability issues for several reasons. To do so:

For Android:

  • Open the Google Play Store > Tap on the Profile icon on top.
  • Tap on Manage Apps & Device > Search for available updates with Samsung Health.
  • If available, tap on Update.
  • Once done, reboot the device to apply changes.

For iOS (iPhone):

  • Open the Apple App Store application on the iPhone.
  • Now, tap on the Profile Picture icon from the top-right corner.
  • Scroll down a bit to see which apps are available for update.
  • Check whether the Samsung Health app update is on the list or not.
  • If the app is there, then make sure to tap on the Update button.
  • Wait for the installation process to complete.

3. Check for Software Updates on Your Phone

You can also try checking for the software update on your device by following the steps below to know whether an update is available. An outdated system firmware version might also trouble you a lot regarding application usage or performance.

  • Open the Settings app on your device.
  • Tap on Software update > Tap on Check for updates.
  • Now, if an update is available, you can Download and install the software update.

4. Check the Internet Connection

It’s also recommended to check for the internet connection at your end by running speed tests and network connectivity on other devices. If there is an issue with the internet, you should contact your internet service provider for further assistance. But if the internet connection is fine, it’s better to disconnect the internet and reconnect again. Try using the mobile data hotspot to understand better what’s conflicting.

5. Clear the Cache and Data of the Samsung Health App

If, in case, you’re trying to use the Samsung Health app on your Android device and somehow not showing steps in notifications, then try clearing the app cache data and the storage data from the application’s settings menu to refresh glitches. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.

  • Go to the device Settings menu > Head over to Apps & Notifications.
  • Now, tap on See All Apps > Head over to Samsung Health under the App info section.
  • Tap on Samsung Health to open the app info page > Tap on Storage & Cache.
  • Next, tap on Clear Cache > Once done, tap Storage & Cache.
  • Then tap on Clear Storage.

Please Note: There is no option to do this on iPhone. Only a simple restart will do the job.

6. Configure App Power Management

Sometimes the application might not be able to run properly or sync data on mobile devices due to the app’s power management issues. If the Samsung Health app is added to the sleeping apps list then the system might prevent the application from running to optimize performance. You should remove the Samsung Health app from the list by following the steps below.

  • Navigate to the Settings app > Tap on Device Care.
  • Select Battery > Go to App Power Management.
  • Choose Sleeping apps > Remove the Samsung Health app.

7. Try Enabling the Body Sensor for the Samsung Health App

You can also try enabling the body sensor for the Samsung Health app from the steps below to check whether the activity tracking is running fine.

  • Navigate to the Settings app.
  • Tap on Privacy > Select the Permissions Manager.
  • Now, tap Body sensors.
  • Tap on the Samsung Health app.
  • Select Allow.

8. Enable Notifications for Samsung Health

Another thing you can easily do is to enable Notifications for the Samsung Health application on your handset by following the steps below to allow showing steps tracking notifications. To do so:

  • Go to the Settings menu > Tap on Apps.
  • Locate and tap on Steps > Select Notifications.
  • Change the Notifications type from ‘Silent’ to ‘Alert’.
  • Additionally, head over to the lock screen notification settings.
  • Make sure to select ‘Show content’ to check if the issue is still bothering you or not.

9. Check Permissions for Samsung Health

You’ll also need to enable all the necessary permissions for the Samsung Health app on your device to ensure the application can run properly and sync with other services too.

  • Open the Settings menu on the device.
  • Tap on Apps > Open the Samsung Health app from the list.
  • Go to Permissions > Allow all permissions for this app.
  • Once done, reboot the device, and check for the issue again.

10. Disable the Battery Saver Mode

In some cases, enabling the power saving mode or the battery saving mode on your Android device might restrict plenty of third-party applications to run or fetch internet connection while the battery percentage is low enough (20% or less). Sometimes the restriction level can also be at 30-40% for some devices. At the same time, some users might have also tweaked the same manually. So, it’s better to disable the battery-saver mode manually.

  • Navigate to the Settings app > Tap on Battery.
  • Select Battery Saver Mode > Make sure to Turn it Off.

11. Uninstall and Reinstall the Samsung Health App

If none of the methods worked for you, then uninstall and reinstall the Samsung Health app on your mobile. It’ll eventually delete all the saved application data and refresh its data which should fix the issue. To do so:

For Android:

  • Tap and hold the Samsung Health icon to bring the pop-up menu.
  • Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
  • Once uninstalled completely, reboot your mobile.
  • Finally, go to the Google Play Store app > Search for Samsung Health and tap on Install.

For iOS (iPhone):

  • Tap and hold the Samsung Health icon from the home screen on your iPhone.
  • Select Remove App from the pop-up menu > Tap on Delete App.
  • The system will again ask you whether to delete the app or not.
  • Select the Delete button to uninstall it.
  • Then open the Apple App Store application on your iPhone.
  • Tap on the Search icon and type Samsung Health then search for it.
  • Finally, tap on the Get button or the cloud download icon.
  • Wait for it to install completely, and then start using it.

That’s it, guys. We hope this guide was helpful to you. For additional queries, you can comment below.

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