Samsung finally chose to compete against OnePlus, Xiaomi, and Realme by launching its new device called Galaxy S20 FE (Fan Edition). This device delivers all the phone performance most people need at a price more people can afford. If you are someone who is having a touch screen problem, then this guide is for you. In this tutorial, we will troubleshoot all the steps to fix the Samsung Galaxy S20 FE 5G touch screen not working issue.
- Samsung Galaxy S20 FE 5G Device Overview
- How to Fix Samsung S20 FE 5G Touch Screen Problem
Samsung Galaxy S20 FE 5G Device Overview
Samsung Galaxy S20 FE 5G sports a 6.7-inches Super AMOLED display with 1080×2400 pixels resolution, a 20:9 aspect ratio, an Always-on display, and HDR support. Additionally, the display design looks like the Galaxy Note 10 with a pin-hole selfie camera on the upper middle portion of the display. It runs on Android 10 on top of One UI 2.0 skin. The device packs a 4,500mAh battery with fast charging support. It has a 32MP selfie camera (wide, f/2.2) with HDR mode.
The device is powered by the octa-core Qualcomm Snapdragon 855 SoC, paired with Adreno 640 GPU, 6GB/8GB of RAM, and 128GB of internal storage option (expandable up to 1TB via a MicroSD card). Most importantly, the handset sports a triple rear camera setup that includes a 48MP (wide, f/2.0) + a 12MP (ultrawide, f/2.2) + a 5MP (dedicated macro camera, f/2.4) lens. It also supports PDAF, Super Steady OIS, HDR, Panorama, an LED flash, Gyro-EIS, etc.
While, there are all the major connectivity options like Wi-Fi 802.11 a/b/g/n/ac (dual-band), Bluetooth 5.0, GPS, A-GPS, GLONASS, USB Type-C port, etc. The handset also features an optical in-display fingerprint sensor, gyroscope, accelerometer, proximity, compass sensor, etc. It’s available in three color options like Prism White, Prism Black, and Prism Blue.
How to Fix Samsung S20 FE 5G Touch Screen Problem
If you have recently picked up the Galaxy S20 FE 5G and have been facing issues with its touch screen, worry not because we have a few solutions to fix this annoyance.
Fix 1: Wipe Your Phone’s Screen
We’ve all been there—using our phones with greasy hands while eating our favorite snack. If your phone’s screen gets a little too dirty, it might interfere you from properly using the touch screen. Simply take a clean microfiber cloth, damp it, and thoroughly clean your phone’s screen.
Fix 2: Remove The Screen Protector
Chances are that your phone comes with a preinstalled screen protector if you haven’t already applied one. A cheap screen protector might do more harm than good. Not only are they bad at protecting your phone from drops or scratches, but they might also reduce the touch sensitivity of your display. We recommend removing the default screen protector and investing in a better one.
Fix 3: Reboot The Phone
There is nothing that a quick reboot can’t fix. If you cannot get your screen to respond, rebooting your phone might fix the issue. You can either reboot your phone the normal way, by holding down the power button and tapping on Reboot in the power menu, or you can perform a force reboot if your display isn’t responding at all. Hold the power button for 15-20 seconds to reboot your phone, and your phone should shut down.
Fix 4: Increase Touch Sensitivity
If you do have a favorite screen protector installed and don’t wish to take it off, Samsung S20 FE 5G phones have an option wherein you can increase your display’s touch sensitivity to allow for better responsiveness. Simply navigate to Settings > Display and turn the Touch Sensitivity toggle on.
Fix 5: Update Your Phone
Although uncommon, certain build versions of an operating system might cause hardware-level bugs such as this. If the issue is widespread and popular, your phone must already have a software update. We recommend you always stay up-to-date with the latest Android version to squish bugs and have the best features and the strongest privacy.
To update your Samsung S20 FE 5G, navigate to Settings > Software Update and tap on the Download & Install button next to an update, if available.
Fix 6: Factory Reset Your Phone
As the last straw, you can attempt to factory reset your Galaxy device and hope it fixes the issue. Do note that you will lose everything stored on your phone, including media such as photos and videos. We, therefore, recommend you take a complete backup of all your apps and data before factory resetting your phone.
To factory reset your Galaxy device, navigate to Settings > General Management > Reset > Factory Data Reset and tap on the Reset button. The process might take a few minutes, and your phone should boot up into a fresh operating system install.
Fix 7: Send It In For Repair
If all else fails, there is a good possibility that your phone’s display is damaged at a hardware level. This can unfortunately only be fixed properly by a technician. If your phone is still under warranty, you can try visiting an official Samsung Store to see if you can get a slight discount on the replacement.
We hope our guide on fixing the Samsung Galaxy S20 FE 5G Touch Screen not working issue was helpful. If you have any tips other than what we’ve mentioned, let the other readers know in the comments below! If you have any queries regarding the guide, feel free to contact us, we’d be happy to help!