Fix: Samsung Galaxy S22 Ultra Freezes While Watching Videos

As we all know that Galaxy S22 lineup models are the latest flagship smartphones in the market in mid-2022 by Samsung which offers premium design, powerful hardware performance, stunning cameras, and plenty of additional features or functionalities. However, not every user is able to enjoy the unleashed power of the top-tier Samsung Galaxy S22 Ultra model because it somehow Freezes or Stutters While Watching Videos online.

Well, it’s quite an unfortunate thing for such a premium device user to deal with where the handset is running on the latest Android 12 OS out of the box and the Samsung’s One UI 4.1 skin is more optimized than its previous generations. It doesn’t matter whether users are streaming online content via YouTube, Netflix, or any other platform but the same freezing issue is appearing quite often which obviously ruins the video streaming experience.

Fix: Samsung Galaxy S22 Ultra Freezes While Watching Videos

Fix: Samsung Galaxy S22 Ultra Freezes While Watching Videos

The chances are quite high that somehow any of the third-party installed programs are conflicting with the device system. Sometimes an outdated system software version, outdated apps or games, background running applications or its services, issues with the internet connection, or even issues with the streaming apps can trigger crashes or freezes whatsoever. Whereas issues with the system glitch or cache data can also cause freezing while operations.

Luckily, we’ve shared a couple of possible workarounds for you that should gonna help a lot. So, it’s better to follow all the methods one by one until the problem gets fixed for you. Now, without wasting any more time, let’s jump into it.

1. Close all background apps

It’s highly recommended to close all the background running applications on your Galaxy S22 Ultra because some apps or services may silently run in the background without notifying you. Obviously, background tasks not only consume bandwidth but also eat up system resources too.

  • From the Home screen, tap on the Recent Apps key to view all apps that are still running in the background.
  • Make sure to tap on Close All to end or force close all background apps.

You can also try following the steps below to clean background running apps more prominently. To do so:

  • Open the Settings app on your Galaxy S22 Ultra.
  • Tap on Battery and Device Care > Tap on Optimize Now.
  • Open the Settings app again > Go to Battery and Device Care.
  • Go to Memory > Select the background apps that you want to close.
  • Now, select Clean Now, and reboot the device to refresh the system.

2. Force Reboot your device

Sometimes forcefully restarting the device can also improve the system performance or fix any temporary glitch in the system whatsoever. To do so:

  • Press and hold the Volume Down + Power keys for at least 10 seconds.
  • It will forcefully shut down your device and power on again.
  • Once the Samsung logo appears on the boot screen, make sure to release both keys and wait for the device to boot up.
  • This should fix the crashing issue on your Samsung Galaxy S22 Ultra. However, if the problem still persists then you can jump into the next method.

3. Boot in Safe Mode

Sometimes normal reboot to the system doesn’t come in handy because it might not be able to clear out some background running processes or cache data issues which requires booting in the safe mode to fix easily. Mostly the safe mode blocks all the external factors and third-party apps or its services completely so that you can cross-check whether your issue is appearing even on the system apps or not.

That means if your device won’t freeze anymore in the safe mode then you should go back to the normal mode and find out the rogue third-party app or game which is actually conflicting with the system performance. Sometimes multiple third-party apps or games can cause freezing or crashing issues. To boot your device in safe mode:

  • Press and hold the Volume Down + Power keys for a couple of seconds until the power menu appears on the screen.
  • Now, tap and hold the Power Off option until it shows Safe Mode.
  • Simply tap on Safe Mode to restart your Galaxy S22 Ultra smartphone in safe mode.
  • Once your device boots in the safe mode, you can see the ‘Safe Mode’ text at the bottom of the screen.
  • Next, start using your handset, and try streaming video content via the web browser to cross-check the freezing issue.

You should understand if the problem is appearing due to any third-party app or not.

4. Install the Software Update

In some cases, updating the software version can easily resolve multiple issues with the system glitch or content streaming freezing issue. To do that:

  • Open the Settings app > Scroll down to the bottom.
  • Tap on Software update > Tap on Check for Updates.
  • If there is an update available, make sure to tap on Download and Install.
  • Now, you’ll need to wait for the device to finish the updating process.
  • Once done, your handset will reboot automatically to the system.

5. Reset All Settings

By resetting the all settings option on your Samsung Galaxy S22 Ultra, you’ll be able to fix several bugs or glitches on your system something as app cache issues, incorrect settings, app preferences, and more. To do so:

  • From the Home screen, tap on Settings.
  • Go to General management > Scroll down and tap on Reset.
  • Select the Reset all settings option > Make sure to confirm the option by selecting Reset settings.
  • Now, enter your device PIN/Pattern/Fingerprint > Tap on Reset settings to proceed.
  • Wait for the process to be completed and reboot the system.

6. Wipe Cache Partition

It’s also recommended to wipe out the cache partition data from your handset which can put an extra load on the device performance. A corrupted or overloaded cache partition on the device can also trigger multiple issues with the device system. To do this:

  • Make sure to switch off your phone > Press and hold the Power + Volume Down keys for around 8 seconds.
  • When the Samsung logo appears on the boot screen, you should release both keys and wait until the device enters recovery mode.
  • Use the Volume Down button to highlight the Wipe Cache partition.
  • Now, press the Power key to select it > The device might take a couple of seconds to delete the system cache.
  • Finally, press the Power key to select Reboot system now.

Still, the freezing issue bothers you? Well, jump to the next method.

7. Install Pending App Updates

You should also try installing all the pending app updates on your device before jumping to any other conclusion because an outdated or corrupted app version can trigger several issues with the system performance whatsoever. To do so:

  • Open the Google Play Store app on your device > Tap on the hamburger menu icon from the top-right corner.
  • Now, check for the available app updates on your handset.
  • Here you can either install app updates individually or you can tap on Update All to install all app updates automatically. [Especially update the problematic video streaming app]
  • Once all app updates are installed, you can simply reboot your handset to check for the issue.

8. Perform a Factory Reset

If none of the methods did work for you then you should perform a factory reset method on your Samsung Galaxy S22 Ultra by following the steps below. In this way, you can easily clear out all the possible glitches or cache data issues or system regarding bugs, etc. To do this:

  • It’s recommended to take a full data backup before resetting the device. Otherwise, you’ll lose your important data for sure.
  • Once done, launch the Settings app on your device.
  • Tap on General Management > Select Reset.
  • Next, select Factory Data Reset > Select Reset.
  • Tap on Delete All and wait for the process to be completed as it may take some time. [If it asks for a device password/pin/pattern then enter accordingly]
  • Once the device reset is done, your device will boot to the system automatically.
  • Finally, go through the initial setup process, and you’re good to go.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.


  1. i did everything you mention in above steps and the issue did not fix i got tired of this device i have been suffering for one year tried to contact samsung many times no answer
    i will never bay samsung phone again
    spent 1400 euro for piece of trash

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