How To Fix The SIM Card Not Provisioned MM#2 Error

Whenever you get a new smartphone, then the first thing we insert is our SIM Card to make sure we are connected to the internet and can make calls. Although this excitement can vanish away quickly when you find out that the SIM card is now working and showing SIM Card not provisioned MM#2 Error. When you see this type of error message, this usually means that the SIM is not working, and hence you won’t be able to make any calls or connect to the internet.

SIM stands for Subscriber Identity Module, a type of smart card that holds key identifiers which help telephone operators distinguish different users. Although SIM cards are a necessary organ in your smartphone as they help you to connect with the network and make calls or send messages. The SIM not provisioned error message is pretty common when you buy a new SIM card. In case you are facing a similar issue, here are some methods you can try.

How To Fix The SIM Card Not Provisioned MM#2 Error

How To Fix The SIM Card Not Provisioned MM#2 Error

This error message appears when you set up a connection between smartphones and carriers. And in most cases, the error seems due to SIM card validity. Whenever you buy a new SIM card, it takes at least 48 hours to get activated. Before that time, the SIM card will not work properly and hence will show you such error messages.

But in case the error shows up on your old SIM card, then you are required to consider the following methods.

Method 1: Restart your smartphone

Sometimes the SIM card does not get read properly, and you might need to restart your smartphone to get the SIM card working.

Method 2: Clean SIM card and re-insert

SIM card works on metal connectors that need to be cleaned in order to share the data with your smartphone. In case your SIM card has any dust or debris particles, then the SIM will not work. So clean the SIM card with a cloth and then insert it into your smartphone.

Method 3: Check for hardware defects

SIM card is a very delicate type of smartcard, and any small cut or wear and tear can make them unusable. So check your sim card for any signs of hardware defects, and if there are any, make sure you order a replacement from your telephone service provider.

Method 4: Check SIM Placement

In previous days, the SIM card used to come in big sizes and also had an indicator to check the alignment. But the new nano-SIM cards do not have such markings and are very common to place wrongly in the SIM tray. So check again and make sure whether the SIM card is inserted properly.

Method 5: Check cellular network compatibility

Not all SIM cards will work in your smartphone if it is carrier-locked. Many smartphones, especially the iPhone series, come with carrier-locked settings, which means only certain types of carrier SIM cards will work with them.

In certain smartphone models, new 5G SIM cards are not compatible and hence show SIM cards not provisioned MM2 error on the screen. If this is the case, get in touch with your carrier provider and see which SIM card will work best with your device.

Method 6: Contact carrier or network provider

If you recently have bought a new SIM card and facing a similar issue, then make sure the card is activated from your network provider. Please get in touch with them regarding the current active status of the SIM card.

Note: Many cellular companies block SIM cards that are not in use for more than 3 months or the bill are outstanding for more than 2 months. So please check whether you have paid the bill for your SIM card bills on time.

SIM Card Not Provisioned MM#2 Error FAQs

What is the SIM Not Provisioned for Voice error?

This means that your SIM card can’t make phone calls due to the SIM Not Provisioned For Voice error. Unlike the SIM Not Provisioned MM#2 issue, your SIM can still send or receive texts and use the Internet. The only thing it can’t do is make voice calls.

What does SIM not provisioned number mm2 mean?

SIM Card Not Provisioned MM#2″ usually means that your SIM card is either not yet activated for use with your phone or has been suspended by your carrier provider. This issue can arise, particularly after a SIM porting request or a disabled SIM. To enable your SIM card for use, you must undertake the provisioning process to associate it with your phone.

Without a SIM card, can I still use my phone?

Without a SIM card, you can still use your device but you will not be able to enjoy any cellular service. This includes the option of making cellular calls and sending or receiving messages. In the meanwhile, you may connect to the internet via Wifi to get online. It’s important to note that even without the physical SIM card, you may use e-SIM services if your device supports e-SIM cards.

I’ve had my SIM card for a while, why am I suddenly getting this error?

Sometimes, the error may arise due to a technical glitch in your phone hardware. It may also happen due to network issues or a temporary glitch that’s preventing the device from recognizing the SIM card. In case you face such an issue, then it’s best to restart your device and see if this helps. In case it doesn’t, then you may need to contact your carrier provider and raise a complaint for the same.

Does network lock cause the SIM Not Provisioned MM2 error?

Network locks are special provisions on newly purchased devices from partner brands such as Verizon and AT&T. In such devices, the phone will only work with one cellular provider depending on the plan you purchase. In case you do wish to change the plan or the carrier, you can connect with your carrier provider for unlocking your device. Once unlocked, it will no longer show you SIM Not Provisioned MM#2 error.

How long does it usually take for a new SIM card to be provisioned?

Depending on the actual carrier and service type, the approximate time for a new SIM card to be activated on your name can vary between 1 working day to 7 working days at the maximum. If the process is taking more than the usual time, it’s better to connect with the carrier customer support team and raise the concern there.

What to do if you can’t activate your SIM Card?

If you are not able to activate your SIM card, then it’s best to inform your carrier and raise a ticket for the same. If the issue is temporary, carrier customer support will let you know the estimated TAT to fix the issue. In case it’s due to a SIM malfunction or a hardware error in the SIM card, your carrier may provide you with a duplicate sim for activation at no extra cost.


Although the SIM card is not provisioned MM#2 error is pretty common and only occurs when the SIM card is not active. There might be a possibility that your SIM card is being deactivated from your network provider. So it’s a wise idea to get it checked and see if the SIM card is valid and active for use.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.