In India, Swiggy is one of the most popular online food ordering and delivery platforms. Founded in 2014, it has locations in most cities throughout the country. There are, however, a number of users who are experiencing issues with Swiggy payment not working. Many users are frustrated when they try to order their favorite dish and receive an error message Swiggy payment not working when trying to make payments.
In its apology on Twitter, Swiggy acknowledged the issue. It was due to technical downtime that users were experiencing payment errors. Furthermore, the team explained that they are working on making sure that the app works seamlessly again as soon as possible. In case you are also experiencing the Swiggy payment not working error, then you should read this article. To solve the problem, let’s check out the fixes we have mentioned below.
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Why Swiggy Payment is Not Working?
In most cases, this happens because the app failed to start properly because it had errors in the app cache, or because the internet wasn’t available, or even because the server was down. In most cases, these kinds of errors occur because your device’s app or its core software is malfunctioning. In order to fix such errors easily, let’s take a look at the reasons for such errors and what can be done about them.
How to Fix Swiggy Payment Not Working
So, here are some troubleshooting methods that will surely help you resolve the Swiggy Payment not working problem:
Fix 1: Restart Swiggy
It’s usually simple to resolve issues caused by Swiggy misbehaving in the app or on the website. Swiggy app issues may be caused by your phone. Close the app if the problem occurs with your phone. Restart the Swiggy app after you’ve closed it to see if the problem has been resolved.
Fix 2: Force close the app
Force-closing the Swiggy Payment app and restarting it will fix any issues you’re experiencing. On a PC, you would use Alt + Control + Delete to stop a crashed program.
It may be possible for the Swiggy app to function after you force quit the app, depending on the issue. There is a possibility that this method will not help resolve most connectivity issues, but it will assist in fixing slow-loading or crashing apps while trying to complete a payment.
Fix 3: Check Your Internet Connection
You should check your device’s status to ensure your WiFi or cellular connection is strong and try another app that connects to the internet to ensure your internet connection isn’t causing Swiggy app problems. It is also possible to force a reconnect by turning on and off WiFi. You should make sure your mobile data is working if you are not using WiFi.
Fix 4: Clear Data and Cache
In order to speed up the Swiggy app and improve the user experience, cached data is used. If Swiggy Payment fails due to a corrupted cache, it may result in a Swiggy Payment not working error. There is a possibility that clearing the app’s cache and data will solve this problem. Here are the steps to clearing data and cache in your mobile app:
- Firstly, go to the Settings app and select Apps.
- Then, click on Swiggy under See all apps.
- On the Storage & cache page, click Clear Cache.
In Chrome, you can clear data and cache by following these steps:
- Click on the three dots in the top right corner of the Chrome webpage.
- Click More Tools> Clear browsing data.
- Afterward, on the next page, select the Cached images and files box and Cookies and other site data. Click on the Clear Data button. To resolve the Swiggy Payment not working issue, go back to the Swiggy app and try again.
Fix 5: Check your payment options
In order to use Swiggy, you must have a valid credit or debit card associated with your account. You should also make sure that your credit card has enough money to cover the food delivery order, or else the transaction will not go through, and you will be frustrated.
Furthermore, Swiggy has long since discontinued the cash payment option due to Covid-19. It’s still possible to order through Swiggy without a debit or credit card through their partner companies, such as Apple Pay, Google Pay, Phone Pay, PayTM, etc.
Fix 6: Use the web version
Most people aren’t aware that Swiggy also has a web version since they’re always using the app to order food. If your phone isn’t working, this is a very good alternative. To place an order, go to Swiggy.com.
Moreover, the app and website versions have similarities, so following them is very easy. Your order can be placed there at any time, and its status can be tracked easily. You can also use it when traveling or if you’ve recently moved, as it makes it easier to weigh your options. There’s no doubt that this is a great travel hack to keep in mind.
Swiggy.com also might be having problems if you close your browser completely and reopen it, then return to it after doing so. If you are having problems using the web version, you can always try using a different browser like Firefox, Edge, Safari, or Google Chrome.
Fix 7: Restart your phone
To see if you’re still experiencing the same issue, restart your device or use Swiggy on another device. In this case, try logging into the Swiggy website on your computer if you are not able to place an order through your phone.
Fix 8: Call customer service
Swiggy customer service should be contacted if you have tried all the other methods in this list but still cannot access the service. You can seek help from the team if you encounter any problems with the app, website, or anything else. When you need assistance with Swiggy benefits or the payment gateway, the Customer Service team is especially helpful.
So, that’s all we have for you on how to fix the Swiggy Payment is not working issue. It’s our hope that this guide has helped you. Whenever you need more information, let us know in the comments section below.