TalkTalk is a network service provider in the UK where you can opt for various internet-related services, either TV, Wifi, or mobile connection. Although TalkTalk is a network service provider, they also sell products such as TV dongles and Wifi routers. Recently many users have been facing issues with their TalkTalk router as it is not connecting to the internet in spite of many attempts.
In most cases, the issue of not connecting to the internet is related to your bandwidth plan. If your internet bandwidth plan is expired, then your connection will be stopped until you recharge your package. However, there can be other technical glitches where you will occasionally face internet-related issues with the TalkTalk wifi router. Today in this article, we will discuss these internet connectivity issues for TalkTalk routers and possible troubleshooting methods to fix them.
Fix: TalkTalk Router Not Connecting To The Internet
TalkTalk is known for its fast and affordable internet connection, and that’s why many users have opted for their plan. However, their internet plan does face some vocational downt8me issues, and so do their router devices. Here are some troubleshooting methods to fix TalkTalk Router Not Connecting To The Internet problem.
Method 1: Restart the TalkTalk hub or router
Sometimes the issue of not being connected to the router is due to a damaged cache or router table file inside your router. Restarting your router will clear all table files as well as cache, which will solve the issue.
To restart the router, you can either press the power button on the router or manually disconnect the router from the electricity socket and connect again with the socket after 2-3 minutes for a successful restart.
Method 2: Check TalkTalk connectivity status
TalkTalk is a network service provider, and most TalkTalk routers have the same ISP. And if the services of ISP are down in your particular area then the router will not connect as there is no internet in the backend. Such issues are temporary as once the internet service downtime is reported, the concerned officials do fix the issue. But if not, such connectivity downtime can last for 2-4 hours.
To check for TalkTalk connectivity issues, you can check their official server page here.
Method 3: Check Router MAC Filter
Every router comes with extended wifi settings where you can allow or disallow a particular device to connect. If you recently have changed any settings in your router, then you accidentally might have changed the MAC filter settings.
Connect your TalkTalk route with any other device and log on to the 192.168.1.1 URL.
Log in with your credentials and go to router settings.
Navigate to the MAC filter settings and check if any device is added to the list. If there is any device listed, you shall remove it from the list, and the problem will be solved.
Method 4: Disable Internet Firewall
Many devices come with their own version of the internet firewall which lets users limit the amount of internet bandwidth a device can use. This can be an amazing feature if you have a limited internet bandwidth plan, but it cal also lead to issues like TalkTalk router not connecting to the Internet
Method 5: Check TalkTalk Internet Package
TalkTalk router needs to be configured with your internet plan before you can enjoy the internet facility. You need to provide your internet ISP credentials to enable internet facility in your router. In case your plan is expired, then you have to recharge it again. To view and check TalkTalk internet package, follow the steps below:
Connect your TalkTalk route with any other device and log on to the 192.168.1.1 URL.
Log in with your credentials and go to router settings.
Here click on internet settings and see if all the details are correct account to your internet plan.
Note: If you see the status as disconnected, it means either your plan is exhausted or the ISP credentials are not correct. Connect with your ISP to crosscheck these settings for you.
Method 6: Configure DNS Service
DNS services are important as they help you to connect with the internet. Ideally, your router should have a default DNS service set up by default. But in case, they are not working properly, then you can opt for Google DNS or Open DNS services. Here is how you can do so:
Connect your TalkTalk route with any other device and log on to the 192.168.1.1 URL.
Log in with your credentials and go to router settings.
Select See internet settings.
Navigate to Manage advanced settings> TalkTalk WiFi Hub> DNS.
Enable the DNS and configure the settings to either of the following:
Google DNS: 8.8.8.8. & 8.8.4.4
Open DNS: 208.67.222.222 & 208.67.220.220
Add Primary and Secondary DNS Servers as stated above and save the settings.
Method 7: Contact TalkTalk Support
If none of the above methods work for you, then the issue is most probably with your internet account or a hardware-level issue with the TalkTalk router. No worries, as you can connect with customer support, and they will send a technician to troubleshoot the connection for you.
Conclusion
This brings us to the end of this guide for fixing the TalkTalk router not connecting to the internet problem. Please note that many devices do have a network limit for digital wellbeing. If none of the above methods work for you, then probably the issue might be due to the digital wellbeing limited internet feature.