The Finals is a first-person shooter game that can be played for free. It was created and released by Embark Studios, which is a subsidiary of Nexon. The game mainly focuses on team-based matches that take place on maps with destructible environments. Although The Finals has received many positive reviews over the past few months, it appears that many players are experiencing stuttering, lagging, or freezing issues on PC, PS5, and Xbox Series X/S.
Players are reporting issues with lag and stuttering when trying to join the game or multiplayer servers. This can be caused by input delays, bugs within the game, or a variety of other factors. Temporary system glitches, internet connectivity problems, server downtime, DNS cache issues, outdated game patches, corrupted game files, lack of system admin privileges, and other issues can all contribute to these problems.
In addition, outdated system software, unnecessary background processes, VPN-related conflicts, antivirus or firewall issues, conflicts with in-game graphics settings, and more can also lead to stuttering or freezing. Regardless of whether you’re using a PC or a gaming console, these issues can be frustrating. However, most of the time, they can be resolved manually on your end, so there’s no need to worry.
- Fix: The Finals Stuttering, Lags, or Freezing on PC, PS5, Xbox Series X/S
- 1. Power Cycle Your PC/Console
- 2. Check Your Internet Connection
- 3. Run The Finals as an Administrator
- 4. Update the Graphics Driver
- 5. Check for The Finals Updates
- 6. Scan and Repair the Game Files
- 7. Clear DNS Cache
- 8. Close Unnecessary Processes
- 9. Keep Your Gaming Device Cool Down
- 10. Disable VPN
- 11. Add the Game Exception on Antivirus
- 12. Set The Finals to High Priority
- 13. Update the System Software
- 14. Adjust In-Game Graphics Settings
- 15. Contact Gameloft Support
Fix: The Finals Stuttering, Lags, or Freezing on PC, PS5, Xbox Series X/S
Fortunately, here we’ve provided you with some workarounds that should come in handy. Make sure to follow all troubleshooting methods until the problem has been fixed. So, without further ado, let’s get into it.
1. Power Cycle Your PC/Console
First, you should try performing a power cycle method on your computer or console by following the steps below to ensure there is no temporary system glitch bothering you. By doing this process, any potential system cache data issue should be fixed ASAP.
- Power Off the PC or console first.
- Disconnect the power cable from the device.
- Wait for a few minutes and press the power button on the device.
- Now, connect the power cable again.
- Then Power On the device to check for the issue.
2. Check Your Internet Connection
Any internet connectivity issue might trouble you a lot when it comes to online multiplayer titles or server connectivity. It’s always better to manually check for the internet connection at your end by running the speed test or ping test. If the internet connection is slow or unstable, then switch to another network such as wired (ethernet) to Wi-Fi or vice versa. Are you still having issues? Contact your internet service provider (ISP) to get better technical help.
3. Run The Finals as an Administrator
Another thing you can do is to launch the game application with the system admin access to run it properly. Without having the system admin privilege for your game application, you’ll encounter several issues on Windows to run the game app.
- Go to the installed game directory on the PC.
- Right-click on The Finals (exe).
- Go to Properties > Click on the Compatibility tab.
- Enable the Run this program as an administrator option.
- Click on Apply and select OK to save changes.
4. Update the Graphics Driver
An outdated or corrupted graphics card driver can trigger multiple game or system performance issues while running programs. It’s highly recommended to check the graphics driver update. You can follow the steps below to do so:
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list > Double-click on Display adapters.
- Right-click on the dedicated graphics card that you’re using.
- Click on Update driver > Choose Search automatically for drivers.
- If the latest update is available, it’ll automatically download & install the latest version.
- Once done, restart the computer to apply changes immediately.
Alternatively, you can manually download the latest graphics driver version and install it on the PC via the official website. Download the graphics driver file for your graphics card model and manufacturer from the links below.
5. Check for The Finals Updates
Try checking for The Finals updates on your respective gaming console to ensure no issue with the in-game bug or stability. Sometimes, conflicts with the game’s performance drops, lags, or crashes might happen due to an outdated patch version and nothing else. To update the game, you can check the steps below.
- Open Steam > Go to Library.
- Click on The Finals from the left pane.
- Click on the Update button to see if a new update is available.
- Once done, reboot the PC to apply changes.
- Head over to the PlayStation Home Screen.
- Select The Finals game.
- Press the Options button > Select Check for Updates.
- If an update is available, the system will automatically download and install it.
Note: You should also Enable automatic video game updates via Settings > Saved Data and Game/App Settings > Automatic Updates > Turn on Auto-Download.
- Go to the My Games and Apps section on your dashboard.
- Select Manage > Choose Updates.
- If an update is available, go to The Finals game.
- Press the A key on the controller to start the update process.
- Once done, you can Set Automatic Updates.
- You can also Turn on ‘Keep my games and apps up to date.’
6. Scan and Repair the Game Files
Any corrupted or missing game files on the system might trigger game running issues up to some extent. We recommend you follow the steps below to verify and repair the installed game files.
- Run Steam and click on Library.
- Right-click on The Finals from the list.
- Click on Properties > Go to the Local Files files.
- Click on Verify Integrity of Game Files.
- Please wait for it to complete and then restart the PC.
7. Clear DNS Cache
The chances are high that somehow your DNS cache data becomes corrupted on the Windows computer for several reasons. It’s recommended to manually clear the DNS cache data on your system by following the steps below. This method will help in refreshing the network connectivity.
- Open the Start Menu > Type cmd to search.
- Right-click on Command Prompt > Select Run as administrator.
- If prompted, click on Yes to allow the system admin privilege.
- Inside the command prompt window, type the following command and hit Enter:
- Once done, close cmd, and restart the PC to apply changes.
8. Close Unnecessary Processes
Try closing the game task manually from the background and then retry running the game to check whether the problem persists. Background running tasks can affect applying changes or performing fixes from the core. To do so:
- Press the Ctrl+Shift+Esc keys to open Task Manager.
- Go to Processes > Click on the Steam/The Finals task in the list.
- Click on End Task to close it.
- You should also close other third-party unnecessary tasks.
- Once done, reboot the system to apply changes.
9. Keep Your Gaming Device Cool Down
You should check for the console overheating while using it or playing video games for a long time because inadequate ventilation to the PC/console can cause crashes and lags with the game. Try making proper adjustments to the gaming device, like a computer or console, so that it can easily get air ventilation.
10. Disable VPN
We suggest you not use any VPN (Virtual Private Network) or proxy servers at your end to avoid server connectivity issues. The chances are high that using a VPN is probably causing ping delay issues, eventually increasing in-game lags or stutters.
11. Add the Game Exception on Antivirus
Sometimes, adding “The Finals” executable application to the antivirus (whitelist) can also fix multiple issues with the lag or freeze. Multiple reports claim that Windows Defender Antivirus aggressively blocks game files from loading or launching. To do so:
- Press the Win+I keys to open Settings.
- Click on Privacy & Security > Click on Windows Security.
- Then click on Virus & Threat Protection.
- Now, click on Manage Ransomware Protection.
- Turn ON the Controlled Folder Access toggle (if prompted by UAC, click on Yes).
- Click on Allow an app through controlled folder access (If prompted by UAC, click on Yes).
- Click on Add an allowed app > Head over to the installed game directory.
- You’ll need to select the DisneySpeedstorm.exe application.
- Now, click on Open to add it.
- Once done, reboot the PC to apply changes.
12. Set The Finals to High Priority
You might also need to set the The Finals game task to high priority via Task Manager to allocate enough resources to run it properly. As the game process requires higher system resources, allocating the high priority might help fix the issue quite easily. To do so:
- Right-click on the Start Menu > Select Task Manager.
- Click on the Processes tab > Right-click on the The Finals task.
- Use Set Priority to High.
- Once done, run the game to check for the issue.
13. Update the System Software
An outdated system software version on your specific console will ensure no lags or hiccups. You should always check for the system software updates on your console to avoid compatibility issues or bugs. To do so:
- Press the Win+I keys to open Settings.
- Click on Windows Update from the left.
- Click on the Check for updates button.
- If there is a new update available, click on Download and Install.
- Once done, reboot your PC to apply changes.
- Head over to Settings on the top-right side of the Home Screen.
- Go to System > Navigate to System Software.
- Choose System Software Update and Settings.
- Select Update System Software.
- Hit Update Using Internet.
Note: If your PS5 isn’t connected to an active internet network, try downloading the update file via a computer. Then copy and paste it to a USB flash drive from the folders & select the Update Using USB option.
- Ensure that you connect your Xbox console to an active internet network.
- Open the Guide menu by pressing the Xbox button on your controller.
- Go to Profile & System > Select Settings.
- Navigate to System > Choose Updates.
- Proceed to update if you see ‘Console update available’.
14. Adjust In-Game Graphics Settings
Another thing you should do is adjust the in-game graphics settings depending on your PC configuration. If you’re using a console, you might not need to worry about manual adjustments.
- Launch The Finals > From the main screen, go to Settings. [cogwheel icon]
- Go to Advanced Graphics > Now, set the Overall Quality Preset to Medium/High. [Recommended]
- According to the Preset, all the graphics settings will be adjusted automatically.
- However, you can manually adjust any specific value as per your choice.
15. Contact Gameloft Support
If nothing seems to work for you, then contact Gameloft Support regarding The Finals game to get recommended workarounds. You can also click on the Contact Us button and submit your issue with other valid details so that the developers can investigate the issue further.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.