Ticketmaster Not Showing Tickets in My Order, How to Fix?

Ticketmaster is a platform through which you can easily buy and sell tickets for concerts, sports, play, and much more. All the tickets that are sold are for the concert, sports, or another event that will be happening near your location. So, due to this, Ticketmaster has become very popular. You can easily buy the tickets through their app, which is available for iOS and Android Phones.

Many users have reported that they cannot see the ticket after purchase in their order. It will be scary for the users as the available tickets are bought after long queues. In this guide, we will help you fix the Ticketmaster not showing the tickets in your account after the purchase.

How To Fix Ticketmaster Not Showing Tickets in My Order

Why is Ticketmaster Not Showing Tickets In Your Order?

If you are facing this issue, then it might be due to many reasons. So, we will list them so you can know about the subject.

  • App Issues
  • Device Problem
  • Network Issue
  • Using Outdated App

How To Fix If Ticketmaster Not Showing Tickets?

The issue can be caused due to app problems or device problems. So, we are here with the methods through which you can easily fix the issue of not showing tickets.

Restart The App

The first thing that we will suggest you restart the app. By restarting the app, you will be able to fix the app conflicts that can cause this issue. So, restart the app by closing it and starting it again.

Check The Network Connection

The other reason for this issue might be your unstable internet connection. So, you can easily fix this issue by ensuring that your internet connection is stable or not. Therefore, you will need to run the Internet Speed Checker to check the internet connection. So, run it, and check whether the internet speed is stable.

Server Issue

There might be some issues that can be occurring from their side. So, check whether the Ticketmaster is in working condition or not. Because sometimes when the sale is going on, then they might face the server issue through which you might face this issue. Therefore, wait for some time to get this issue fixed.

Uninstall & Reinstall The App

If you are still facing this issue, then try uninstalling and installing the app. By this, you will be able to fix if there are some system file conflicts. So, first of all, uninstall the app and after some time install it again. And, now check whether the issue has been solved or not.

Wait For Some Time After Buying Tickets

Many users start checking for the tickets just after buying them, which might also face the issue of not showing. So, we suggest you wait for at least 30 minutes after buying the tickets. Because as the sales are going on then due to server issues, this type of issue can occur.

Update The App

The issue of not showing can cause if the app is outdated. So, we will suggest you update the app to avoid this type of issue. Therefore, follow the steps which are given below to update the app.

  • First of all, go to your play store
  • Now, click on the My Apps & Games
  • After it, Click on Check For Updates
  • Now, scroll down and check whether the app is available or not
  • If available then update the app and check whether the app is working or not

Contact Customer Support

If you are still facing the issue then contact Ticketmaster support through email or number, so that they can help you in fixing this issue. So, tell them about the issue that you are facing and they will help you in fixing the issue which is being faced by you on the Ticketmaster app.


So, in this guide, we have discussed the various methods through which you can face this problem. We have also discussed the methods through which you can try fixing it. Therefore, follow all the methods correctly to resolve your issue. And, if you have fixed the same issue through any other method then do share it with us in the comment section below.


  1. I can’t access my tickets. I keep getting message :oops something went wrong try again. I’ve been trying for two days and keep getting the same message. These tickets are already paid for.

  2. Valspar tickets have been transferred to me. I cannot see them in the app.

    This occurs with every transfer. What is the problem with your site.

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