Fix: Warzone Pacific Black Screen on PS4, PS5, or Xbox Consoles

Call of Duty franchise has recently released Season One Warzone: Pacific in the actual game along with Call of Duty: Vanguard Season One. Obviously, Warzone is the first-ever online battle royale title from COD and now it includes plenty of game modes, weapons, new map, etc in the Pacific version. However, there are some bugs or issues still bothering players such as the Warzone Pacific Black Screen issue on PS4, PS5, or Xbox Consoles.

As per multiple reports, players are experiencing the black screen issue on the gaming consoles like Xbox or PlayStation that literally ruining the gameplay experience whatsoever. That means whenever the game interacts with the black screen issue, the background music or voice is still coming out. Although it’s one kind of game glitch or bug, the chances are high that somehow your gaming console or the in-game graphics settings needs troubleshooting.

Fix: Warzone Pacific Black Screen on PS4, PS5, or Xbox Consoles

Fix: Warzone Pacific Black Screen on PS4, PS5, or Xbox Consoles

Sometimes the outdated system specifications, outdated game version, issues with the in-game graphics settings, older system version, etc might gonna affect the game launching or gameplay process. Luckily, we’ve mentioned a couple of possible workarounds that should gonna help you out.

1. Check for Game Updates

It’s always better to check for game updates and install the latest update on the console. An outdated game version can cause several compatibility issues rather than having bugs. To do so:

For Xbox:

  • Press the Xbox button on your controller.
  • Next, choose My games & apps > Select See all.
  • Select Manage and then Updates.
  • If there is an update available, your console will automatically start downloading & installing the new patch.

For PlayStation:

  • Go to Library and select the game you want to update.
  • Press the Options button on the controller and select Check for Update.
  • If an update is available, follow the instructions to install the update.

2. Check for System Updates

You should also check for the firmware updates and install the system update to the latest version so that your console can run all the recent games properly. To do that:

For Xbox:

  • Press the Home button on the Xbox console to open the Dashboard menu.
  • Now, select Settings from the bottom of the menu > Select All Settings.
  • Choose to System > Select Updates.
  • Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
  • Once done, make sure to restart the console to apply changes.


For PlayStation:

  • Go to the Settings menu on the PlayStation console.
  • Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
  • Once done, reboot the system to apply changes.

3. Delete Saved Game Data

It’s recommended to delete the saved game data on the console because sometimes the corrupted or missing game data can trigger multiple issues with the game crashing or black screen on the Xbox or PlayStation console. To do this:

For Xbox Cloud Saves:

  • From the Home menu, select My games & apps.
  • Make sure to highlight the Call of Duty Warzone game > Press the Menu button on your controller.
  • Then select Manage game & add-ons.
  • Select the Saved data box then choose the Warzone data that you want to delete.
  • Confirm the deleting process and wait for it.
  • Once done, reboot the console to apply changes.

For Xbox Local Saves:


If in case, your game files or data remain on the console storage then you can try following the steps below.

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & system > Settings > System > Storage.
  • On the Manage storage devices screen, select
    • Clear local saved games: This deletes games saved to your hard drive, but they’ll still be saved to the cloud.

Additionally, you can follow the steps below:

  • Press the Xbox button on your controller to open the Guide menu.
  • Select Profile & system > Settings > System > Storage.
  • Here you can select your internal storage > Choose to Uninstall things.
  • You’ll be redirected to the Free up space screen where you can remove any game or app. Simply select the Warzone game data that you wish to remove.
  • Finally, select Remove selected and reboot the console once completed.

For PlayStation:

  • Go to the Settings menu > Select Storage.
  • Choose to Saved Data > Select COD Warzone.
  • Press the Options button on the controller > Select the saved game data files (one or multiple).
  • Choose to Delete and confirm the task to complete it.
  • Once it’s done, make sure to reboot the console to apply changes.

Note: All of the COD Warzone game files (locally saved data) will be deleted from your Xbox or PlayStation console. Since you’re online, all saved game data will be there on the cloud unless you delete cloud saves manually.

4. Linking Console Account with Activision

No matter which console platform you’re using such as PlayStation or Xbox, just make sure to link your profile account with an Activision account. Sometimes profile linking may come in handy. To do so:

  • First, sign in to the PlayStation or Xbox account you wish to link.
  • Now, sign in to your Activision account in the same browser window.
  • Under the ACCOUNT LINKING section, choose an account to link.

Note: Activision accounts may only have one account linked per manufacturer.

  • Next, select CONTINUE and you’ll be taken back to the PlayStation or Xbox website to complete the account linking process.
  • Do the steps accordingly to link both the accounts.
  • You may need to reboot the console to change effects immediately.

5. Rebuild Database (PS4/PS5)

Rebuilding the database on your PlayStation console can quickly resolve the potential issues or errors. To do so:

  • Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
  • Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.

Check whether this issue has been fixed with the COD Warzone game or not. If not, follow the next steps below.

  • Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
  • The console will boot in the Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
  • Next, you’ll get an option called ‘Rebuild Database’.
  • Select ‘Rebuild Database’ and confirm the task.
  • It may take some time depending on the hard drive data size. Have some patience.
  • Once done, just reboot the system normally.

That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.

6. Reinstall Call of Duty Warzone

If nothing works for you, try uninstalling and reinstalling the game completely. It may also be possible that your game files become corrupted or missing. Therefore, try to reinstall the Call of Duty Warzone on your console. To do that:

  • Press the Xbox button on the controller to open the Guide menu.
  • Select My games & apps > Hit See all > Choose to Games.
  • Then select the Ready to install tab > Select Queue.
  • Select the Call of Duty Warzone game that you’re trying to reinstall.
  • Now, press the Menu button on your controller.
  • Select Manage game & add-ons or Manage app.
  • Choose Call of Duty Warzone > Select Uninstall all.
  • Make sure to select Uninstall all to confirm the task.
  • Wait for the uninstallation process to complete.
  • Reboot the system to apply changes.
  • Then press the Xbox button on the controller to open the Guide menu again.
  • Hit My games & apps > Select See all > Go to Games.
  • Select the Ready to install tab > Hit Install for Call of Duty Warzone.
  • Wait for the installation process and then restart the console.

7. Reset the Console

As a last resort, you should try resetting the console to the factory default so that you can understand whether the problem is happening with the console or the game. To do so:

For Xbox:

  • Press the Xbox button on the controller to open the Guide menu.
  • Select Profile & system > Go to Settings > Select System.
  • Go to Console info > Select Reset console.
  • You’ll get a prompt like Reset your console?
  • Here you should select Reset and remove everything. [This will delete all user data including accounts, saved games, settings, all installed apps & games, etc]
    • Although you can choose to Reset and keep my games & apps, it may not gonna resolve the issue in most cases.
  • After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
  • Wait for the process to get completed then reboot the console.

For PlayStation 4:

  • In the Settings menu on your PS4 console, go to the ‘Initialization’ tab.
  • Select ‘Initialize PS4’ > On the next page, choose ‘Full’.
  • Now, your PlayStation 4 console will start wiping itself clean and restoring the system to the default. [This process may take some time]

For PlayStation 5:

  • Go to the Settings menu (cog icon) on the console.
  • Hit System software > Select Reset options.
  • Select Reset your console > Select Reset.
  • After a few minutes, your PS5 console will automatically reset itself to the factory default mode.
  • Finally, the console will automatically boot into the standard setup screen after some time. [If you’re selling your console then don’t follow the next steps]
    • If you’re resetting for troubleshooting or any kind of issue then you may proceed through the normal setup as usual.
  • Once done, log into your account and install the Warzone game to check for the black screen issue again.

That’s it, guys. We hope this guide was helpful to you. For additional queries, you can comment below.

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