Xiaomi finally launched the new successor of Redmi Note 8 and 8 Pro with the 9th generation called Xiaomi Redmi Note 9 Pro and Note 9 Pro Max in India. Well, Redmi Note 9 Pro Max is the new iteration to compete against Xiaomi’s own sub-brand Poco X2 and Realme’s Realme 6 Pro. The device is now available from Amazon India, Mi online store and Mi Home store to buy. If you have bought this phone and wondering whether you can fix the WiFi problem, then you are on the right page. However, people have reported WiFi problems with Redmi Note 9 Pro Max that needs to be fixed.
Why WiFi problems is a huge issue is because we as a people have become addicted to our smartphones and since we are glued to the phone connected either to the mobile data which is expensive or WiFi which is inexpensive and fast, problems that result in a disruption in using the internet is a massive issue. You won’t be able to access Instagram, or the WiFi connection will be too weak to load all the photos, send messages on Facebook and WhatsApp, or upload a cute GIF or send an email, etc. After noting down most of the WiFi problems ranging from disconnecting issues, slow internet, not connecting issues, I have devised an explicit guide on Redmi Note 9 Pro Max WiFi Problems and Fixes that you must go through.
- Xiaomi Redmi Note 9 Pro Max Device Overview
- Quick Troubleshoot to fix WiFi issue
- Redmi Note 9 Pro Max WiFi Problems and Fixes
Xiaomi Redmi Note 9 Pro Max Device Overview
Xiaomi Redmi Note 9 Pro Max features a glass body design and has a punch-hole display with the same 6.67-inch display and FHD+ resolution and features a Corning Gorilla Glass 5 on both front and back and a brightness of 450 nits which sounds excellent. Technically speaking, we didn’t find any difference in both the displays of Redmi Note 9 Pro and Pro Max. The main difference lies in the camera department and the storage and RAM options. This device also features a quad camera setup. The primary is a 64MP sensor, and there is an ultra-wide 8MP sensor, a 5MP sensor for macro shots. It also supports 4K video recording. The camera on the front is 32MP.
The battery is of 5020mah here and supports fast charging and gets an inbox fast charger of 18W. The RAM options here have increased by an 8GB variant, and the storage remains the same. This device has the same processor as the smaller sibling the 720G clocked at 2.3Ghz, which handles every task thrown with ease. Also, this device has all the required sensors and fingerprint scanner as well, although both the phones are the same in their specification chart on paper, at least.
Quick Troubleshoot to fix WiFi issue
Did you try connecting to the WiFi? It is either straightaway connected and working properly, in which case, here are some negative outcomes. It could be anything from unable to connect to the said WiFi, your Redmi Note 9 Pro Max is unable to find the WiFi network, you connected to the WiFi but the internet isn’t working, the WiFi signal is low or the internet is slow, or it could be that WiFi is disconnecting itself over and over again. These are just a handful of the WiFi problems that people encounter usually although there are many issues that we will tackle here in this extract. Before commencing with it, here’s are a few generic WiFi problems and fixes that must work well.
Verify if it’s an intermediate issue
Before proceeding further, if you are connected to a WiFi network and the internet is not working, check if there’s an intermittent issue with the ISP or not. If it is, no matter what method you follow from the given explicit guide below, it won’t work since the problem is merely on the ISP’s end and not yours. Call the ISP, ask them to troubleshoot or ask for a technician to get the problem fixed.
Restart the phone
One of the most jiffies methods to fix WiFi problems on any smartphone is to restart it. It takes just a minute or slightly more but it has key benefits such as all the hoarded resources are gone and the system is free of any apps and services active in the background. In fact, restarting the phone has many applications similar to WiFi problems and thus, it is here in the first position.
If the phone isn’t detecting the WiFi network or it isn’t connecting to it, toggle the WiFi switch simply by dragging down the notification panel and check if it makes any difference. I would suggest toggling the switch several times so that whatever problem the system encountered when you tried to connect to a WiFi network is fixed.
Toggle the Airplane Mode
In case toggling WiFi doesn’t work out, try toggling the Airplane mode and that must do the job. Simply drag the notification panel, tap on airplane mode icon to activate it. Tap on it again to deactivate it. Repeat several times in order to boost the phone to start working with WiFi right away or you could move to the next method listed here.
Clear cache memory from your device
Cache memory builds up every day on your phone as you go on accessing apps, playing games, watching videos, listening to your songs, or working on an app, etc. The cache memory actually helps the phone by speeding up the retrieval process and reduces the overheads, however, cache memory is susceptible to getting corrupted easily. In fact, these cache memory accumulates too much that it will reduce the performance of the system considerably. It could cause any functionality such as WiFi as we are talking about it right here. Therefore, it is recommended to get rid of cache memory almost every day or two and here’s how you can do it.
App Cache: To clear app cache, go to Settings → Apps → Downloaded → Tap on an app individually → Tap on ‘Clear Cache’ & ‘Clear Data’ → Repeat the procedure for other apps.
Storage Cache: Open the Settings app on your phone and go to Storage>> Cache Memory. Tap on it to receive a prompt to delete it.
Cache Partition: This method requires users to log in to the recovery mode as you could follow in the ‘Reset the phone’ method listed below. You need to tap on ‘wipe cache partition’ to conclude the method.
Obstructions & distance do matter
These are two of the most prevalent reasons why you could be encountering WiFi problems on your phone. Either the phone is away from the router or modem that the signal is too weak or the internet is slow or the distance could be little but there are obstructions. Note that doors, walls, and even someone standing next to the router can seriously issue with the signal that your phone intercepts which are why reducing the obstructions are highly recommended. For this, you need to position the router higher from the ground and in such a way that it broadcasts signals to everywhere you want it to work well.
Reset the phone
Note that this isn’t much of an ultimate step as you would lose all your data in this process if you haven’t obtained a backup beforehand. Resetting the device is also known as the mother of all fixes which means the Redmi Note 9 Pro Max WiFi problems that we are discussing here will probably go subjected to the fact that it must be a software issue if the user does a factory reset. Here’s how you can do it about.
Step 01: Turn off the phone.
Step 02: Press Power + Volume Up buttons together and hold it until step 03.
Step 03: When Mi logo pops up on the screen, let go the Power button only.
Step 04: You can release the volume up button when the recovery mode screen pops up.
Step 05: Select ‘Wipe Data >> Wipe All Data’ using the power button to confirm, volume buttons to navigate.
Step 06: Confirm the following, and the phone must reset itself.
Redmi Note 9 Pro Max WiFi Problems and Fixes
Problem #1: No connection to the WiFi
Consider that you are trying to connect the phone to the WiFi. However, you see that the phone is unable to detect your WiFi network. On the other hand, you may be unable to connect to a WiFi network even after trying several times. What do you do?
#1: You can try rebooting the device. Doing so must help detect the WiFi network and connect to it right away.
#2: If the first method doesn’t work, try deleting the WiFi network in question and wait for a minute. Next, tap on the network, insert the password, and try connecting to it again.
#3: If rebooting the device didn’t work in your favor, try resetting the router for a change. Doing so is recommended since the router could have overworked, thus leading to problems like slow internet speeds or inability to connect to a network, etc. Turn off the router and wait for 30 seconds before restarting it and check out if it worked or not.
Problem #2: No Internet connection after connecting to the WiFi
This problem is common wherein you connected to a WiFI network but unable to access the internet. Well, if you are using a laptop or desktop, you can detect if the internet is working or not by merely checking out the ‘Limited’ status under the WiFi network. When it comes to smartphones like Xiaomi Redmi Note 9 Pro Max, an exclamation mark on the WiFi icon on the status bar must give a hint about it.
#1: The first thing you should do in such cases is to check for common issues. Hit up the ISP and get the diagnosis done to reveal if the problem in on their ends or yours.
#2: Routers tend to stay active for hours and even days without relaxing a bit. This can cause the system to suffer from overwork or overload, which is where it tends to disconnects the internet temporarily. The fix to the problem is to turn off the router, tap on the reset button, and wait for a minute or two before restarting it. This must resolve the issue at this moment.
Problem #3: WiFi connection keeps dropping off
Now, this is also a common issue where the phone is connected to the WiFi network. However, it drops the connection abruptly. Swinging the phone a bit grabs the connection again, and it keeps on wobbling, and this could drive you crazy if you are in the middle of watching a movie or doing something that requires constant internet access. Well, here’s what you are going to do.
#1: Check if there’s any other device such as home appliances with microwaves causing the interference. If so, turn them off and check if the WiFi drops or not.
#2: The neighbor’s router signals may be causing your router to wobble a bit. If that is so, try upgrading the firmware of your router. Reset the router and start again. You can also tweak the channel i.e., from 2.4GHz to 5GHz if your router supports it where the latter is more spacious, and you won’t ever end up getting entangled in constant signal drops from your router ever again.
Problem #4: The WiFi signal is weak
Another common issue with WiFi on Redmi Note 9 Pro Max is that the WiFi signal is weak. It could occur due to a number of reasons and here’s what you can do to fix it up.
#1: Consider this. Your router is placed in such a way that there are too many walls between the router and the place where you are using the phone or computer. Walls can interfere with the signal and so are other any obstacles which are why you need to get rid of these interfering articles away by adjusting the router accordingly.
#2: If adjusting the position of the router isn’t an option, try lifting the router to a comparatively higher location i.e. if it was 2-feet above the floor, try lifting it up to 4-feet or more. This will magnify its signals as well. Furthermore, try alternating the antennas if you have two or more antennas on the router. This will ensure that the router broadcasts signals to a wider range than usual, and thus, it must resolve the weak WiFi issue.
#3: You can buy WiFi range extenders, which are external devices that you can affix at a specific location from the router where it will broadcast signals to a broader area without losing the signal strength.
Problem #5: Slow Internet speeds
If you are facing slow internet speeds on your Redmi Note 9 Pro Max, here are a few common fixes that you can try.
#1: Adjust the antennas or relocate the router to get higher signal strength.
#2: Check the internet speeds on to know if you are getting the speed that you paid for or call ISP for the diagnosis and redressal of the issue.
#3: Download third-party app like the ‘WiFi Analyzer’ app to detect the strength of signal across the house and use the phone in the sweet spots accordingly.
#4: Upgrade to a powerful router, and that must fix the problem away.
I prescribed tens of methods to fix WiFi problems on Redmi Note 9 Pro Max, but what if the problem is related to the hardware of your device? Well, if that’s the case, you need to take help from Xiaomi’s authorized service center to get it fixed.
I have a Redmi Note 9 Pro (global version). I connect to internet with 4G data and I share the connexion with my laptop (Hp wifi 6x), but I can’t select 5 Ghz band, only 2,4 Ghz.
The laptop connexion with the phone is Wi-Fi 4 (802.11n).
How can I select the 5 Ghz band to connect with my laptop?
My wifi is having problem Since i have update my phone.wifi is connecting and disconnecting within seconds.plz help me to fix this
Recently installed BSNL Ftth broadband. I am unable to detect signal in mine and my wife MI redmi 9 pro max. My older version mobile phones detect signal. All other surrounding WIFI are available only mine I am unable to detect