Black Myth Wukong Crashing on PC and PS5 | Troubleshoot

Black Myth: Wukong, an action role-playing game developed and published by Game Science, draws inspiration from the classical Chinese novel Journey to the West. The game’s global release for PlayStation 5 and Windows is scheduled for August 20, 2024. However, players have encountered issues with the game, particularly the Black Myth Wukong Crash issue affecting users on PC and PS5.

In the current landscape, game crashes and launching issues have become increasingly prevalent. Many players face startup crashes irrespective of their platform, be it PC or any console. Potential reasons behind these crashes include outdated game patches, corrupted game files, temporary system glitches, incompatible hardware requirements, or corrupted game save data.

Additionally, other factors that may contribute to game crashes encompass outdated system software, overheating problems, conflicts with game presets, graphics driver issues, and more. However, most game crashes can be resolved relatively easily, which may offer reassurance to those impacted. Should you also be experiencing similar issues, we recommend following this troubleshooting guide to address the matter.

Fix Black Myth Wukong Crashing on PC and PS5

Fortunately, we have compiled a list of potential workarounds to resolve the crashing issue. Please try all the methods until the problem is resolved. Let’s begin without any further delay.

1. Reboot the Gaming Device

Restarting your computer or console can fix temporary glitches and game crashes. This workaround has been helpful to many users.

For PC:

• Open the Start menu > Go to the Power menu.
• Click on Restart and check for the issue.

For PlayStation:

• Press the PS button on your connected controller.
• Select the Power icon > Choose Restart PS5.

Note: You can also try force-shutting down the console by long-pressing the Power button until the console beeps two times and then powering it on again.

2. Check System Requirements

It is advisable to check the system requirements for the Black Myth Wukong game to determine whether your PC can run it smoothly. If your system is incompatible, consider upgrading the necessary software or hardware. The requirements are listed below for your reference.

MINIMUM REQUIREMENTS

• Requires a 64-bit processor and operating system
• OS: Windows 10 64-bit
• Processor: Intel Core i5-8400 / AMD Ryzen 5 1600
• Memory: 16 GB RAM
• Graphics: NVIDIA GeForce GTX 1060 6GB / AMD Radeon RX 580 8GB
• DirectX: Version 11
• Storage: 130 GB available space
• Sound Card: Windows Compatible Audio Device

RECOMMENDED REQUIREMENTS:

• Requires a 64-bit processor and operating system
• OS: Windows 10 64-bit
• Processor: Intel Core i7-9700 / AMD Ryzen 5 5500
• Memory: 16 GB RAM
• Graphics: NVIDIA GeForce RTX 2060 / AMD Radeon RX 5700 XT / INTEL Arc A750
• DirectX: Version 12
• Storage: 130 GB available space

3. Run Black Myth Wukong as an Administrator

If you’re facing issues running your game application on Windows, there’s a simple solution. Launch the game app with system admin access to avoid any problems. Without system admin privilege, your game may encounter several issues.

• Go to the installed game directory on the PC.
• Right-click on Black Myth Wukong (exe).
• Go to Properties > Click on the Compatibility tab.

• Enable the Run this program as an administrator option.
• Click on Apply and select OK to save changes.

4. Update Black Myth Wukong

If you’re experiencing performance drops, lags, or crashes while playing Black Myth Wukong, an outdated patch version may be causing the issue. To resolve this, you should check for any updates for the game on your gaming console. This will ensure that there are no in-game bugs or stability issues that might be affecting your game. To update the game, follow the instructions on your console’s interface.

For Steam:

• Open Steam > Go to Library.
• Click on Black Myth Wukong from the left pane.
• Click on the Update button, if a new update is available.
• Once done, reboot the PC to apply changes.

For Epic Games Launcher:

• Open the Epic Games Launcher > Head over to Library.
• Now, click on the three-dot icon next to Black Myth Wukong.
• Make sure the Auto Update option is turned on.
• Whenever the update is available, it’ll automatically install the update.

For PlayStation:

• Head over to the PS5 Home Screen.
• Select the Black Myth Wukong game.
• Press the Options button > Select Check for Updates.
• If there is an update available, your PS5 should automatically start downloading and installing it.

You should also Enable automatic video game updates via Settings > Saved Data and Game/App Settings > Automatic Updates > Turn on Auto-Download.

5. Scan and Repair the Game Files

It is possible that game running issues may arise due to corrupted or missing game files on the system. To avoid such issues, we recommend that you verify and repair the installed game files using the steps below.

For Steam:

• Run Steam and click on Library.
• Right-click on Black Myth Wukong from the list.
• Click on Properties > Go to the Local Files files.

• Click on Verify Integrity of Game Files.
• Wait for it to complete and then restart the PC.

For Epic Games Launcher:

• Open the Epic Games Launcher > Go to Library.
• Click on Black Myth Wukong > Select the three dots next to the game.
• Select the Manage option.
• Now, click on the Verify option > Confirm the task and wait for it to complete.
• Once done, reboot the PC to apply changes.

6. Check for Graphics Driver Updates

An outdated or corrupted graphics card driver can cause issues with games or system performance. It is highly recommended to check for graphics driver updates.

• Press the Win+X keys to open the Quick Link Menu.
• Click on Device Manager from the list > Double-click on Display adapters.
• Right-click on the dedicated graphics card that you’re using.

• Click on Update driver > Choose Search automatically for drivers.
• If the latest update is available, it’ll automatically download & install the latest version.
• Once done, restart the computer to apply changes immediately.

Alternatively, you can manually download the latest graphics driver version and install it on the PC via the official website. Download the graphics driver file respective to your graphics card model and manufacturer from the links below.

• Nvidia official site
• AMD website
• Intel website

7. Update the System Software

An outdated system software version on your specific console will ensure there will be no lags or hiccups whatsoever. You should always check for the system software updates at your console to avoid incompatibility issues or bugs. To do so:

For PC:

• Press the Win+I keys to open Settings.
• Click on Update & Security.

• Click on the Check for updates button.
• If there is a new update available, click on Download and Install.
• Once done, reboot your PC to apply changes.

For PlayStation:

• Head over to Settings on the top-right side of the Home Screen.
• Go to System > Navigate to System Software.
• Choose System Software Update and Settings.
• Select Update System Software.
• Hit Update Using Internet.

Note: If your PS5 isn’t connected to an active internet network then try downloading the update file via a computer. Ensure to copy and paste it to a USB flash drive from folders & select the Update Using USB option.

8. Avoid Overheating

It’s important to keep an eye on your console’s temperature when using it or playing video games for extended periods of time. Inadequate ventilation can lead to crashes and lags in gameplay. Be sure to adjust your console to allow for proper air flow and ventilation to avoid any issues.

9. Clear the Game Save Data or Cache

If you encounter missing or outdated saved data while playing your favorite game, you might need to delete it manually from your gaming console. Doing so will allow you to create fresh saved game data on your system the next time you launch the game. To check for this, follow the steps below.

Please Note: It’s recommended to take a backup of the saved data or download the data to avoid losing your progress in the game.

For PlayStation:

• Go to Settings on your PlayStation console.
• Choose Saved Data and Game/App Settings.
• Select Saved Data (PS5).
• Head over to Console Storage > Go to Delete.
• Select Black Myth Wukong > Press the Delete option at the bottom right side.
• Wait for a while to delete the saved game data > Next, restart your console.
• Once done, run the game, and sync the saved game data.

10. Close Game Tasks and Retry

Try closing the game task manually from the background and then retry running the game to check if the problem persists or not. Background running tasks can affect applying changes or performing fixes from the core. To do so:

• Press the Ctrl+Shift+Esc keys to open Task Manager.
• Go to Processes > Click on the Steam/Black Myth Wukong task in the list.
• Click on End Task to close it.
• Once done, reboot the system to apply changes.
• Then retry playing the game to check for crashes.

11. Reinstall Black Myth Wukong

If none of the workarounds did come in handy then make sure to uninstall and reinstall the game on your respective platform. Any kind of installation issues with the game might also trouble you a lot.

For Steam:

• Close the Steam client.
• Search and open the Control Panel in the Start menu.
• Now, click on Uninstall a program under Programs.
• Search for the Black Myth Wukong game and select it.
• Select Uninstall and follow the on-screen prompts.
• Once done, reboot your PC to apply changes.
• Try re-installing the Black Myth Wukong game again to check for the issue.

For Epic Games Launcher:

• Open the Epic Games Launcher > Click on Library.
• Click on the three-dot icon next to the Black Myth Wukong game.
• Now, click on Uninstall > Wait for the game to be deleted.
• Once done, reboot the PC to apply changes.
• Finally, open the Epic Games Launcher, and try to reinstall the game again.

For PlayStation:

• Go to the Black Myth Wukong game in the Games Menu.
• Highlight the game > Press the Options button on your controller.
• Select Delete from the menu.
• Confirm it and the game will be uninstalled.
• Once done, reboot the console.
• Finally, reinstall the game from the store.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.