Common Problems in Asus ROG Phone 5 and Solutions

Connectivity Problems

Bluetooth connectivity problems

Solutions

Keep the device out from any bag or your pocket while using the Bluetooth
Make sure to disable the allowance of automatic connection to any nearby Bluetooth gadget. This can be a reason to the problem
The phone’s Bluetooth visibility might be hidden from all other gadgets. Check if this is the reason to this problem
Your device might be having any radiation around the same. Check if this is the reason you have to face the problem
Simply delete the cache data of your Asus ROG Phone 5 and check if this helps you to deal with the problem
Simply check and make sure the problem is not caused just because the phone is having something wrong with the default Bluetooth drivers
Avoid connecting your device to any Bluetooth gadget randomly without checking its security
Make sure the featured of your device including Bluetooth and are not disabled manually. This can be a reason to the problem
You simply need to make it sure that the problem is not caused just because your phone is having something seriously wrong with the OC
Check if a basic restart to the device solves the problem
Delete the phone’s Bluetooth history. Check if this helps to use the Bluetooth smoothly
The reason for this problem in certain cases is nothing but running the phone in the power-saving mode
The reason you are facing this issue is nothing but having something wrong with the installed apps on the device
Check if the data you are sending or receiving in your device is corrupt
This problem could be there just because the Bluetooth devices are not paired correctly to each other. Make sure the passcode entered to pair them is entered correctly

Wi-Fi/Internet connectivity problems

Solutions

The network password you enter in the phone might be wrong. Check and update the same
Simply make sure this problem is not caused just because the phone Wi-Fi drivers or the antenna are not in a properly working state
Check and make sure the router you are using is not faulty. Make sure it has been configured in a proper way
Sometimes it’s nothing but the disabled security of the network that doesn’t allow the devices to connect to the same
This problem could be solved simply by restarting your phone and the router
Check if the limited connectivity of your internet connection is the reason you are facing this problem
Check and make sure the actual problem is not caused just because your Asus ROG Phone 5 is having something wrong with the OS
There are chances that the problem is there just because of IP mismatch on the network for the device
Check and make sure the problem is not associated with the browser you are using
This problem is often experienced when your internet connection bandwidth limit is crossed
Check and make sure the problem is not actually caused just because the domain you are opening is restricted or barred by the internet provider
Do check if any of the apps installed in your device is causing the actual trouble. Check if it is having permission to access the phone Wi-Fi
Turn OFF the phone Wi-Fi hotspot in case it is turned ON
Make sure the phone browser is not the actual trouble creator for this problem
A general restart to the phone after forgetting the network in the settings can fix this problem. Try the same

Mobile data not working

Solutions

Your data pack might have expired. Check the same and make sure it is not the reason to this problem
This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
A problem with the service provider or with the network can be a reason you have to face this fault in your phone
Make sure you are not confusing this problem with the slow internet speed
Check if the problem is caused by a poor signal strength on your Asus ROG Phone 5
Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
Simply restart the phone and check if this helps you to fix the issue
Turning the roaming services OFF can be a reason to this problem on your device
Check if the network mode selection on the phone is wrong. You might have selected a 2G/3G network in the same when you are using a 4G SIM
Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

Check if the internet connectivity on the device is poor and the same is causing this problem
Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
Toggle the phone GPS and check if this works
Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
Enabling power saving mode on your Asus ROG Phone 5 can be the reason to this problem
Make sure the GPS problem in the device is not related to the failure of any hardware component
Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Asus ROG Phone 5
Select high accuracy mode in the location services and restart your device. This may solve the problem
Check if this problem can be solved by updating the Google maps
Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
Refreshing the GPS data on your device can solve this problem. Check if this works
If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

Poor Camera Quality

Solutions

Open the camera settings and check if the pixel density selected by you is low. This can be a reason why image quality is poor
One of the reasons to the poor camera quality-related common Asus ROG Phone 5 problems is disabling the image stabilization option
Do check and make sure the problem is not due to the unclean camera lens. The fingerprints are often the trouble creators in this case
There is a probability that an OS bug in your phone is causing this trouble. The same can be fixed by updating it
If you are using a third-party app rather than a default camera application, this problem could be due to the very same reason
Check and make sure the problem is not having any concern with the shooting mode you have selected. Check if the same is wrong and is causing the problem
Do check if this problem is caused just because the phone is having the power saving mode turned ON. This can limit the camera performance
Check if the visibility around you is low and the problem is caused because of the very same reason
There are certain chances that the actual fault is there just because you are capturing the images from a wrong angle
Make sure to clear the cache data of the camera app after a fixed interval of time. This help keeping the best picture quality
The reason to this issue is nothing but disabling HD mode image capturing
Do check and make sure the reason to this problem is not associated with the storage space in the device. If it is low, the pictures will automatically be stored in a compressed format by the device.

Apps not working properly

Solutions

Allowing your phone to install the apps from third-party sources can cause this trouble
An app that is not showing the proper behavior can have a coding bug in the same. Check and make sure of this
Keep this thing in mind that not every single app available on the Play Store or any other platform can work reliably on your device
You might have customized the settings of the installed apps. Check if this is the reason to the problem
Simply make sure the actual problem is not related to the phone RAM. It can cause an issue with apps if it is faulty
Check if the phone app manager is having something wrong in the same
If multiple apps are causing the problem, this could be due to a problem in the phone OS or in the hardware domain. Check
Delete the app which is causing the problem and install it again on your Asus ROG Phone 5. This will fix the problem for sure
Make sure the installed apps are permitted to access your phone data and other features. Several apps need the same and cause a problem when you restrict them to do so
Make sure no feature of your device is manually disabled
Do check if the device is having a virus in the default storage space which is responsible for this issue
The apps should always be installed in the default phone storage than in any other third-party storage
Wipe the cache partition and check if this helps you to fix the problem

Slow Charging

Solutions

The device might be getting more time to charge because of a virus in the default storage space. Check
The reason you have to face this problem is a corroded charging port
There are chances that the problem is caused just because of changing the power settings of your device
Keep the mobile data and Wi-Fi OFF while charging your phone. This helps to fix the issue for sure
Check and make sure the power source you use to charge your device is not faulty or weak
This problem can be solved simply by deleting temporary files stored in the phone. Try the same
Perform a general restart to your device and check if this makes a difference
The reason you to face this problem is nothing but running the phone in the safe mode in some cases
Make sure the problem is not caused by the installed apps. General bugs associated with them causes this problem in certain cases
Delete any of the recently installed apps in your device and check if this makes the difference
You can face this problem just because your smartphone is having something wrong with the battery inside
Check if this problem is caused just because you are downloading a lot of data in your gadget
Check and make sure the actual problem is not caused just because the charger you are using is faulty
There are chances that multiple apps are running in the background. Check and close them

Screen not working properly

Solutions

The reason you are facing this problem is nothing but fully filled storage space in your device. Check and delete some data
Simply delete the last few apps you installed in your device and check if this helps to fix the problem
One of the reasons to the common Asus ROG Phone 5 problems is nothing but liquid damage caused to the device screen. Also, make sure there is no physical damage on the screen
Remove the mittens or the gloves if you are wearing them
This problem could be there due to a general virus in your Asus ROG Phone 5
Check if the screen sensors or the default screen driver software is having something wrong with the same
This problem can be fixed simply by performing a forced restart. Try the same
Check and make sure the problem is not there just because the transparent glass guard pasted on the screen is tempered
There are chances that the device is having something wrong with the OS. Check the same
Simply make sure the actual problem is not caused just because your phone is having something wrong with the hardware components inside
This problem could be there due to oil and grease particles on the screen. Simply clean the same and check if this helps
Make sure your smartphone is not connected to a nearby gadget through any mode. If so, simply disconnect and check if this solves the problem
Check if this problem is caused just because you are using a charger that doesn’t belong to the device

SIM/Network Problems

Solutions

Eject the SIM card from the SIM tray and check if the same is having physical damage on the same
Make sure the phone is not running in custom network selection settings
You can face this problem just because of a non-working network antenna on the device
The reason you are facing this problem is nothing but running the phone in Airplane mode
Check and make sure the SIM card is not turned OFF manually
This problem could be there due to unlocking the phone bootloader. This often invites updates that are not meant for the variant of phone owned by the phone
Check and make sure the SIM card is inserted correctly in the device
This problem could be there just because your phone is having something wrong with the SIM tray. Check the same properly
Make sure the roaming services are turned ON. This is required when you go from one region to another
The reason you have to face this problem is nothing but your presence in a restricted area
Check and make sure the problem is not caused just because the variant of Asus ROG Phone 5 you have purchased is not manufactured for the region you live in
This problem might be there just because the SIM card with 4G internet is inserted in Slot 2
You might have locked the SIM card access with a pin or a password. This can be the reason the problem is there

Overheating Problems

Solutions

One of the common factors that cause overheating in the smartphone is nothing but apps installed from third-party sources
Simply make sure the power saving mode is not turned ON all the time on your phone
Do check and make sure the device ventilation system is working properly
The reason you are facing this problem is nothing but running the phone in custom power settings
Overheating is one of the major problems in smartphones when you use low-quality accessories with them
Simply make sure the problem is not there just because your phone is having something wrong with the battery inside
Do check and make sure this problem is not there just because your Asus ROG Phone 5 is infected with a virus
Check if the power bank you are using is truly responsible for this fault. Make sure its output power is the same as what the battery needs as input to charge
Do check and make sure the actual fault is not there just because you connected your device to third-party accessories
Make sure the phone OS is not having any bug in the same. Check and update it. This can solve the problem for sure
Clear the cache data of your device and check if this helps you to fix the problem
Simply make sure the problem is not caused just because you are using a third-party charger to charge your gadget
The reason you are facing this problem is nothing but the installation of games in the phone. They often cause overheating
There are certain factors related to the environment that starts causing overheating in smartphones. Check them properly

Poor Battery Life

Solutions

Inspect the general health of your phone battery. Check if the problem is caused just because it is no more in the active mode
Check and make sure the common Asus ROG Phone 5 problems that cause poor battery life are not caused by any accessory you are using with your gadget
Do check and make sure the problem is not related to the phone OS and apps. Check and update them. This will fix the issue for sure
Make sure the phone Wi-Fi and Bluetooth are not searching for the nearby devices all the time. This happens when you turn them ON without any use
Disable the notifications of those apps you rarely use. Such notifications affect the battery life of the phone when they keep running in the background
Simply make sure the problem is there just because a lot of apps are running in the background
Downloading data from a specific platform for a long duration can be the reason you have to face this problem
Do check and make sure the problem is not caused just because of enhancing the screen brightness beyond the recommended level
Avoid running the phone in custom settings. This can affect the battery life for sure
Check if there are power-hungry apps installed in your phone which are truly responsible for this fault
Wipe the cache partition and check if this helps you to deal with the problem

Earpiece Sounds Robotic

Solutions

You might be using a low-quality third-party product. Check if this is the reason to the problem
Make sure the earpiece has been properly connected/paired to the device
The reason you are facing this problem is nothing but a virus in your Asus ROG Phone 5
Check if the phone is running in the safe mode
Sometimes it’s nothing but customizing the sound settings of the device that causes this problem
You simply need to make it sure that the phone sound card is not having any problem in the same
There are certain chances that the actual fault is caused just because the earpiece is having a sharp bend on the wire
Check if the music app you have installed in your phone is the actual trouble creator
Simply make sure the problem is not there just because your phone is having something wrong with the OS
Check if the problem is caused just because your phone is having a problem with the default sound driver
Simply make sure the actual problem is not directly linked with the music files you have stored in your phone
Robotic sound is often caused when the speakers of the earpiece are suffering from a liquid damage
Simply make sure the low network signal strength is not causing this problem during a phone call

Slow Performance

Solutions

The reason to this problem is nothing but a slowly operating internet connection in the phone. Check if you are confusing it with the slow performance
The reason to this problem is nothing but running the phone in the safe mode
If a third-party theme has recently been downloaded and installed in your device, the same may slow down the performance. Remove it and check if this works
If the phone default apps don’t matter to you, simply disable them
Check if your device is running out of storage space. The same can be a reason to this problem
The reason you are facing this problem is using any of the low-quality accessories with the phone
Check if the problem is there just because your Asus ROG Phone 5 apps are still running in outdated versions
Don’t customize any recommended settings of your device. This can affect the overall performance for sure
This problem could be there just because the phone is having a virus in the default storage space. Simply check and take action
Perform a hardware reset and check if this helps you to deal with the problem

Asus ROG Phone 5 Fingerprint Sensor Issue

Solutions

First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem. Check and take action required
Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
This problem can sometimes declare its presence due to completely filling the storage space of the phone
The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
Simply delete the saved fingerprint from your Asus ROG Phone 5 and add it again. This can solve the problem
One of the reasons to the fingerprint-related common problems in Asus ROG Phone 5 is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
Always make sure to add more than one fingerprint
Your fingers might be wet and the same can be a reason to this problem
Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Asus ROG Phone 5 Not Turning ON

Solutions

Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
Make sure to press the power button a bit harder and check if this helps
Sometimes this problem would be due to a fault in the power button. Check and take the action required
An unknown software glitch in the device can be a reason to this problem. Check and take the action required
There are chances that the phone is getting turned but it’s the screen that is not. Check and make sure this is not the actual issue in your case
This might be happening because you restarted or turned OFF your device when it was updating
Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
Liquid damage to your Asus ROG Phone 5 can be a reason to this problem. Check and take the action required
Hardware damage in your phone can be the reason to this problem. Check and get it repaired
Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
Check if the phone can be turned ON in safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Asus ROG Phone 5 Not getting charged via cable/charger

Solutions

Check if this is a problem just because the phone battery is faulty
Make sure the phone charger is in proper working condition
A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
A bad app or the one installed from a third-party source can be the reason to this problem
Don’t use a third-party charger as this can be a reason to this problem
Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
In some cases, the phone gets charged but the charging percentage icon doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
Sometimes the charging-related common problems in Asus ROG Phone 5 are experienced when the charging socket/power source you are using to charge your widget is faulty
Check if the actual fault is with the charging cable. Check and replace the same if required
This problem could be due to the detection of moisture in your Asus ROG Phone 5. Check its level and take the required action
Remove the last application you installed and check if this helps you to deal with the problem
An issue with the phone motherboard can be the reason you have to face this problem
The pins in the phone socket might be damaged and the same is causing this problem. Check the same
Drain the phone battery completely and charge it again. Check if the problems is solved
Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
Make sure you aren’t using a third-party camera application that is not compatible with your Asus ROG Phone 5
Disable the safe mode if your phone is running in the same
This problem could be there just because the phone has something wrong with any of the hardware components inside
Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
Delete the cache of the camera application and check if this helps you to deal with the problem
Do check and make sure the actual problem is not caused just because the camera lens is faulty or damage
There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the time the camera-related common problems in Asus ROG Phone 5 are because of no other reason than this

Solutions

Check if the concerned app is outdated. Updating the same from the Play Store can fix this problem.
Do check if the Google Play Service on your device is having something wrong with the same because it can affect the working of installed applications
The low storage space on your device can be a reason for this problem. check and do the needful in this regard
There are chances that the actual problem is with your account created on the app. Check
Make sure there are no recent changes in user’s policies of the concerned app
One of the reasons for the app login-related common problems in Techno Spark 6 Go is not cleaning the cache data of the concerned app. Try it and check if this solves the problem
You might be running the app in custom mode. Check this as it’s a common reason for this problem
A weak internet connection can also be the reason for this problem. Check it and do the needful
Check if there is a security concern with the app which is responsible for this problem

MicroSD card problems

Solutions

Check if the problem you are facing is just there because you haven’t inserted the card properly in the phone
Loading the microSD card with inappropriate and corrupt data or the one which is not supported by the phone can be another reason for this problem
Make sure the card you are using is actually in working condition
Do check if this problem can be solved simply by ejecting and inserting the card again in the phone
One of the reasons for the micro-SD card-related common problems in Techno Spark 6 Go is the presence of a virus in the data stored
Open settings and check if any kind of restrictions are imposed on the microSD card or the phone
Check if the card you are using is not supported by the device or if it is having a physical damage
Do check if this problem is there just because your phone can’t handle the memory card with the same storing capacity you are using
If the other methods don’t work, format the card and check if this solves the problem

Video Recording Issue

Solutions

Check if the camera lens is dirty. This can be a reason for the problem in your device
One of the reasons for the Video-recording related common problems in Techno Spark 6 Go is the low storage space available. Check and empty the same
Running the camera app in custom settings can be a reason for this problem in some cases
You need to make it sure the problem is not caused just because your Techno Spark 6 Go camera lens is physically damaged
There are certain chances that the problem is caused because of a software issue in the device. Update the OS if a new version is available and check if this fixes the problem
Turn ON airplane mode and check if videos can now be recorded. If so, simply close everything running in the background and close notifications. Restart your device after this
The problem might be there because you are using a third-party camera app your device cannot fully support. Check the same
Restore all settings to default in video recording settings and check if the problem is gone

Unable to Send or Receive Text Messages

Solutions

Make sure the contact you are sending the message to is not blocked
Check if the problem is there just because the message center number for the network operator is not correct or missing in your Techno Spark 6 Go settings
Simply clean the message app data and check if the problem is solved
Erase some older messages that are no longer required and check if this works
Restarting your device may solve this problem. Try it and check
Remove the SIM card from your device and reinsert. This may solve the problem. Try it
Check if the problem is from the network provider’s end

Unable to Make Phone Calls

Solutions

This problem might be there because the Airplane mode on your device is turned ON. Check and turn it OFF
Eject the SIM tray and reinsert after 10 seconds. This may fix the problem
Reset the network settings to default in case you recently customize them and check if this works
Phone call-related common problems in Techno Spark 6 Go are caused often when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem
You might have blocked the phone contact you are trying to call. Check this in the block list
Simply restart your device and check if this fixes the problem
Make sure the call barring option is not turned ON because this can be a reason for this problem
Install any pending software update and check if this helps you to fix the problem
The reason for this problem might be a lack of calling credit. Check and fill the same

WhatsApp Not working on Techno Spark 6 Go

Solutions

Check if you are violating any WhatsApp user policy
Switch to default settings in the settings and check if this works
Check if the WhatsApp storage on your Techno Spark 6 Go is completely filled. Erase some data and try again
Sometimes this problem is caused when users log in on to the same account through multiple gadgets. Make sure you have not logged in to your account from a PC/parallel smartphone at the same time
There are chances that you are running WhatsApp on an outdated OS. Check and take the action required
Simply switch to the latest WhatsApp version if you haven’t installed its updates for a long time
Make sure something is not wrong with your internet connection
Clear the WhatsApp cache data and check if this fixes the problem
WhatsApp-related common problems in Techno Spark 6 Go are caused in some cases when VPN is turned ON. Turn it OFF and check if the problem is gone

It’s worth mentioning here that users should not hesitate to contact official support in case the solutions listed above are bringing no results. Check if something is wrong due to a hardware fault in the device. Do let us know by posting a comment below in case you need any other information regarding how to fix common problems in Asus ROG Phone 5. Keep visiting our blog.

Common Problems in Asus ROG Phone 5 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Asus ROG Phone 5 Specifications and Review

Connectivity Problems

Bluetooth connectivity problems

Wi-Fi/Internet connectivity problems

Mobile data not working

GPS Problems

Poor Camera Quality

Apps not working properly

Slow Charging

Screen not working properly

SIM/Network Problems

Overheating Problems

Poor Battery Life

Earpiece Sounds Robotic

Slow Performance

Asus ROG Phone 5 Fingerprint Sensor Issue

Asus ROG Phone 5 Not Turning ON

Asus ROG Phone 5 Not getting charged via cable/charger

Unfortunately camera has stopped

MicroSD card problems

Video Recording Issue

Unable to Send or Receive Text Messages

Unable to Make Phone Calls

WhatsApp Not working on Techno Spark 6 Go

Discussion

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Common Problems in Asus ROG Phone 5 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Asus ROG Phone 5 Specifications and Review