Common Problems in Realme GT Neo 2 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Smartphones have several applications in the present time. There is hardly any modern man who doesn’t prefer it. The simplicity and ease of doing things this gadget has bough us is the leading reason for its success. Several smartphone makers have joined the market in recent years and Realme is the one that is offering amazing devices in almost every price range. This post is about how to fix common problems in Realme GT Neo 2.

With gaining popularity, smartphones are also facing some troubles. However, they are not manufacturing defects. Common problems are something different and are related to the phone OS. They arrive mainly because of using a smartphone beyond its scope and several other reasons. Before guiding you more on how to fix common problems in Realme GT Neo 2, here is a quick review of this gadget with specifications.

common problems in Realme GT Neo 2

Realme GT Neo 2 Specifications and Review

Well, this is an impressive smartphone from the popular Chinese smartphone maker. They claim its 5000mAh battery can be charged from 0 to 100% only in 36 minutes with the 65W fast charging support.

Although it carries an under-display Fingerprint scanner that reflects the latest technology, there is no 3.5mm jack on it. Thus, music lovers have to compromise a bit with Realme GT Neo 2. When it comes to cameras, it has a 64MP primary sensor on the rear and a 16MP selfie shooter on the front.

Realme has paid special attention to address the needs of those who love playing videos. It comes with a 6.62-inch screen with a 120Hz refresh rate. With upto 256GB storage space and 12GB RAM, this device is truly a performance monster. Realme has powered it with Android 11 based Realme UI 2.0.

Moreover, it comes with the Qualcomm SM8250-AC Snapdragon 870 5G processor. Let’s check now how to deal with common problems in Realme GT Neo 2.           

Common Problems in Realme GT Neo 2 and Solutions

It is important to simply read all the solutions before their implementation. This is to make sure you are doing exactly what is listed in this post. Applying these solutions in a wrong manner can bring additional problems for which Getdroidtips cannot be blamed. Check out now how common problems in Realme GT Neo 2 can be fixed.

Connectivity Problems

Bluetooth connectivity problems

Solutions

  • Keep the Bluetooth-enabled devices as close as possible. Sometimes placing them away can be the reason you have to face this problem
  • Make sure the problem is not caused just because the phone cache data is not cleaned for a long time
  • In some cases, users have to make sure their device and the one with which they are trying to create a Bluetooth connection is not having any security concerns such as the presence of a virus
  • In some cases, the users have to make sure that the problem is not there just because the phone is running in the safe mode
  • This problem can be solved by rebooting your device. Try the same
  • Make sure the problem is not caused by any glitch associated with the Bluetooth antenna
  • The data format on your Realme GT Neo 2 might be causing the trouble. Check if the same is supported by both the gadgets
  • It is not always necessary that the problem is there in your phone. It can be in the other device as well you are trying to connect with
  • In some cases, the users need to make sure that the problem is not there just because they have something wrong in their device which is related to the default Bluetooth drivers
  • Check if you turned OFF the device security or imposed any kind of restrictions on the same which can raise a Bluetooth concern
  • There are chances that the actual problem is related to the phone OS. Update the same and check if this helps
  • The phone battery might be low and you are running the device in the power-saving mode. This can affect the Bluetooth functionality for sure

Wi-Fi/Internet connectivity problems

Solutions

  • Check if the security of the internet connection is disabled or is having a concern with the same
  • Make sure the LAN settings of the connection are not customized which can stop the internet on your device
  • Make sure the Wi-Fi password entered by you in the device for the authentication purpose is right
  • Do check if this problem is only there because a number of devices are connected already to the same network
  • Make sure the browser, the app or the domain which you are opening are not having any of the problem related to them
  • It is always suggested to you to place the router at a central location in your arena to assure the problem is not caused due to improper Wi-Fi signal strength
  • Turn OFF your Realme GT Neo 2 and the Wi-Fi router. Start them again and try connecting one more time
  • This problem might be associated with the Wi-Fi antenna on the router or on your phone. Check the same
  • Sometimes the users have to face this problem because of no other reason than running the device in the power saving mode all the time
  • There are chances that the actual fault is caused just because the problem is there with the configuration of the router. Check
  • In some cases, users have to face this problem because of consuming the entire bandwidth on their internet connection
  • Check if the phone security is turned OFF manually and the same is causing the problem
  • Sometimes the Wi-Fi/internet problems declare their presence just because the services are suspended on your connection
  • The administrator of the network might have imposed some additional restrictions after entering the password. Check if your device is fulfilling them

Mobile data not working

Solutions

  • Your data pack might have expired. Check the same and make sure it is not the reason to this problem
  • This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
  • Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
  • Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
  • This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
  • Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
  • A problem with the service provider or with the network can be a reason you have to face this fault in your phone
  • Make sure you are not confusing this problem with the slow internet speed
  • Check if the problem is caused by a poor signal strength on your Realme GT Neo 2
  • Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
  • Simply restart the phone and check if this helps you to fix the issue
  • Turning the roaming services OFF can be a reason to this problem on your device
  • Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 4G SIM
  • Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

  • Check if the internet connectivity on the device is poor and the same is causing this problem
  • Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
  • The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
  • Toggle the phone GPS and check if this works
  • Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
  • Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
  • Enabling power saving mode on your Realme GT Neo 2 can be the reason to this problem
  • Make sure the GPS problem in the device is not related to the failure of any hardware component
  • Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Realme GT Neo 2
  • Select high accuracy mode in the location services and restart your device. This may solve the problem
  • Check if this problem can be solved by updating the Google maps
  • Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
  • The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
  • Refreshing the GPS data on your device can solve this problem. Check if this works
  • If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

SIM/Network Problems

Solutions

  • Carefully inspect if you can locate damage or a crack on the SIM card. The same if located can cause the problem
  • Continuous signal interruption due to changing your location frequently can cause this problem. Check
  • In some cases, if you don’t log-in to your Google account in the phone, the signal problems could be there because of the very same reason
  • Make sure the SIM card is turned ON in the network settings
  • Check if the phone Airplane mode is turned ON and the same is the actual trouble creator
  • Make restrict the access of the SIM card with a password which can cause this problem in many cases
  • Sometimes this problem arrives due to the failure of the signal antenna on your Realme GT Neo 2
  • Check if the SIM card services have been suspended due to any of the possible reasons
  • You might not have inserted the SIM card correctly in the phone. Remove it and insert once again
  • This problem can be solved by performing a basic restart to the device. Try
  • Do check and make sure the problem is not related to the SIM card slot on the phone
  • Sometimes the problem declare its presence when the users purchase a wrong variant of the phone
  • Check if the phone bootloader is unlocked. The problem can exist due to the same reason as it installs the unwanted updates in the phone often
  • The SIM card you are using might be in bad condition and need replacement. Check the same

Apps not working properly

Solutions

  • Check and make sure the problem is not there due to running the phone in safe mode. This disables installed applications in the device
  • Do check if the apps are installed in the micro SD card and not in the phone’s default memory. The same can create trouble
  • An active virus in the phone can directly be blamed when the apps are not behaving properly
  • Make sure the OS bugs are not responsible for the problem you are facing
  • There are chances that the phone features are manually turned OFF and the same is causing the problem
  • One of the app-related common problems in Realme GT Neo 2 is denying the necessary permission to the apps for accessing phone data or features
  • Check if the apps are not updated to the latest available version. Install them
  • Sometimes this problem is experienced due to overheating of the device. Check the same
  • The reason you are facing this problem is nothing but installing the apps from the third-party sources in the device
  • Do check if the problem is there just because the phone RAM is having something wrong with the same
  • Remove the apps which is causing the trouble and install it again in the device
  • Check if you changed the important settings of the installed apps to the custom which often creates the trouble
  • Perform a software reset to your phone and check if this helps to avoid the problem
  • Check and make sure the app which is causing the trouble is not having any coding error in the same

Poor Camera Quality

Solutions

  • The phone might be running in the power saving mode or in the safe mode. The same can limit the camera functions
  • Your device might not have sufficient storage space available in the same which makes it store the images in the low-quality format
  • The image stabilization option always helps you to keep up the pace all the time when it comes to picture quality
  • Do check and make sure the problem is not caused just because of any Operating System bug. If the screen appears totally blank upon opening the camera app, OS bugs are often held responsible for this
  • Don’t use the camera zoom feature beyond a limit as this often cut down the picture quality
  • Image resolution selected by you in the camera settings can impact the quality largely
  • This problem often appears during a video call because of signal issues. Check the same
  • There are chances that the camera lens is having some moisture, oil or grease particles on the same which are affecting the quality. Gently clean the same and check
  • Capturing the pictures or videos in burst mode often affects the quality in several cases. Avoid the same
  • Select the shooting mode as per the nearby visibility and other factors that decide the picture quality
  • There are chances that your Realme GT Neo 2 is suffering from a hardware issue. Get it checked properly
  • Do check and make sure the problem is not caused due to not capturing the images keeping the phone totally still

Overheating Problems

Solutions

  • Factors related to the environment often cause this problem. Check if the same is the reason in your case as well
  • Check if this problem is created by the power bank which you are using. Pay attention to the power specifications of the phone and the power bank which must be the same
  • The overheating problem could be there because you are running the device in the safe mode or in the power saving mode all the time
  • An active virus in your Realme GT Neo 2 might be the reason to this problem
  • Check and make sure the problem is not caused just because you have connected it with any accessory
  • Using a low-quality or a third-party charger can be the reason to the overheating issues
  • Sometimes this problem is caused when you change the important/recommended settings of your device
  • Check if the actual reason to this problem is installing a lot of apps in it from the third-party sources
  • Sometimes the overheating is caused by the installed games in the device. Check them properly and make sure the ones installed are supported by the phone
  • Do check and make sure the problem is not there just because your device is having something wrong with the data stored in the same
  • Check if the phone battery is having something wrong with the same which is causing this problem
  • The ventilation system of your phone might have stopped working and is causing this problem. Check the same

Slow Performance

Solutions

  • First, check if the internet connection is operating slowly and the same is the reason you are experiencing this issue in your phone
  • The type and kind of apps you installed on your Realme GT Neo 2 can largely affect the performance of the same
  • Sometimes the blocked apps are the reason you have to face the problem. Check and remove them
  • When the installed application in your device is having a problem associated with them, the performance often becomes slow. Check and install the latest available updates
  • One of the performance-related common problems in Realme GT Neo 2 is nothing but virus infection in the same
  • The speed of all the operations can become slow all of a sudden when an application is installed by you which is not supported by the same
  • There are chances that the phone is active in the safe mode which also limit its performance and operations
  • In case you turned OFF some phone features or imposed any kind of recursions on the same, it can be a reason to this problem
  • In some cases, running the charging pattern of your device affects its performance
  • Make sure the RAM of your device is not suffering from any kind of fault
  • Running a lot of applications in your device can be the reason you are facing this problem. Check
  • This problem can be solved by disabling the phone bloatware in case you have complex needs of applications
  • Perform a hardware reset and this will probably solve the problem. Save the phone data before going ahead.

Slow Charging

Solutions

  • Make sure the problem is not caused due to a faulty charger. Check the network adapter as well as the charging cable
  • Your Realme GT Neo 2 might be having a problem in the charging port of the same. Check the same
  • This problem could be solved by performing a software reset. Try the same
  • Wipe the cache partition and check if this helps to fix the problem
  • Do check and make sure the apps are not running in the background which often slows down its charging speed
  • Sometimes this problem is caused just because the Wi-Fi hotspot is turned ON and sharing the internet connection with other devices
  • Cut down the screen turn OFF time. Keep the lowest limit on the same
  • The reason you are facing this problem is nothing but a weak power source.
  • In case you are downloading the data while charging your phone, the same can be a reason it is taking more time to charge
  • Check and make sure the problem is not there just because you are using your device for any purpose while charging the same
  • Bad apps in your device can cause this problem. Check the same
  • Corrosion or moisture in the charging port can boost its charging time. Check and take the action required

Poor Battery Life

Solutions

  • Turn OFF the phone and application’s data synchronization. The same can be a reason it is not giving properly backup
  • The reason you are facing this problem is nothing but a fault with the battery inside. Check
  • You simply need to make sure the problem is not caused just because a lot of app notifications are running in the background. Close the apps running in the background as well
  • Check and make sure the actual problem is not caused just because the Bluetooth and Wi-Fi features are turned ON and searching for new devices continuously
  • The poor battery life is a problem that is often caused when the phone GPS is turned ON when there is no need of the same
  • Sometimes the problem is caused by a virus or malware in your device. Check the same
  • The reason you are facing this problem is nothing but a software problem in the phone. Install the pending updates and this will fix the problem. Check
  • There are chances that the actual fault is there due to installing power-hungry apps on your Realme GT Neo 2
  • Check if the screen brightness level is too high and the problem is caused because of the very same reason
  • Perform a basic reboot and check if this helps you to fix the problem

Screen not working properly

Solutions

  • Clean the device screen and check if this helps you to fix the problem. The oil and sweat particles on the screen can be the reason to this problem
  • There are chances that the problem is there due to sharing the device screen with another device through the screen sharing option
  • Check and make sure the problem is not there just because your device is running in the power-saving mode
  • Remove the glass guard installed on your device screen and check if this helps to fix the problem
  • The reason you are facing this problem is nothing but the failure of screen sensors
  • Do check and make sure the problem is not caused by a virus in the phone default memory
  • One of the screen-related common problems in Realme GT Neo 2 completely filled phone memory. This can be a reason to the problem
  • Check and make sure your hands are totally clean and are not covered with either mittens or gloves
  • The reason you have to face this problem is nothing but physical damage on the screen which can be internal
  • Sometimes the users have to face this problem because of no other reason than installing bad apps or the ones from the Play Store
  • A forced restart can help you to fix the problem. Try the same

Earpiece Sounds Robotic

Solutions

  • Perform a basic restart and check if this helps you to fix the problem
  • Make sure there is no sharp bend on the earpiece wire which can cause signal blockage and cause robotic sound
  • There are chances that the actual problem is caused just because of bad signal strength due to a phone call
  • The phone sound card might be having a problem in the same. Check
  • Sometimes the phone sound drivers when not in proper working condition can cause this problem. Check the same
  • Do check and make sure the problem is not caused just because the phone is having something wrong with the earpiece connector
  • Do check the problem is not there just because the earpiece is not connected or paired properly with the phone. Check
  • Sometimes the problem is caused due to liquid damage caused to the earpiece speakers due to body sweat
  • Check and make sure the problem is not there because you are playing low-quality music on your Realme GT Neo 2
  • The earpiece you are using might not be supported by the phone. Check the same

Realme GT Neo 2 Fingerprint Sensor Issue

Solutions

  • First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem. Check and take action required
  • Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
  • This problem can sometimes declare its presence due to completely filling the storage space of the phone
  • The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
  • Simply delete the saved fingerprint from your Realme GT Neo 2 and add it again. This can solve the problem
  • One of the reasons to the fingerprint-related common problems in Realme GT Neo 2 is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
  • Always make sure to add more than one fingerprint
  • Your fingers might be wet and the same can be a reason to this problem
  • Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
  • Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
  • Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
  • Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Realme GT Neo 2 Not Turning ON

Solutions

  • Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
  • An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
  • Make sure to press the power button a bit harder and check if this helps
  • Sometimes this problem would be due to a fault in the power button. Check and take the action required
  • An unknown software glitch in the device can be a reason to this problem. Check and take the action required
  • There are chances that the phone is getting turned but it’s the screen that is not. Check and make sure this is not the actual issue in your case
  • This might be happening because you restarted or turned OFF your device when it was updating
  • Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
  • Liquid damage to your Realme GT Neo 2 can be a reason to this problem. Check and take the action required
  • Hardware damage in your phone can be the reason to this problem. Check and get it repaired
  • Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
  • Check if the phone can be turned ON in safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Realme GT Neo 2 Not getting charged via cable/charger

Solutions

  • Check if this is a problem just because the phone battery is faulty
  • Make sure the phone charger is in proper working condition
  • A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
  • A bad app or the one installed from a third-party source can be the reason to this problem
  • Don’t use a third-party charger as this can be a reason to this problem
  • Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
  • In some cases, the phone gets charged but the charging percentage icon doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
  • Sometimes the charging-related common problems in Realme GT Neo 2 are experienced when the charging socket/power source you are using to charge your widget is faulty
  • Check if the actual fault is with the charging cable. Check and replace the same if required
  • This problem could be due to the detection of moisture in your Realme GT Neo 2. Check its level and take the required action
  • Remove the last application you installed and check if this helps you to deal with the problem
  • An issue with the phone motherboard can be the reason you have to face this problem
  • The pins in the phone socket might be damaged and the same is causing this problem. Check the same
  • Drain the phone battery completely and charge it again. Check if the problems is solved
  • Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

  • Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
  • Make sure you aren’t using a third-party camera application that is not compatible with your Realme GT Neo 2
  • Disable the safe mode if your phone is running in the same
  • This problem could be there just because the phone has something wrong with any of the hardware components inside
  • Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
  • Delete the cache of the camera application and check if this helps you to deal with the problem
  • Do check and make sure the actual problem is not caused just because the camera lens is faulty or damage
  • There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the time the camera-related common problems in Realme GT Neo 2 are because of no other reason than this

Unable to Login on apps

Solutions

  • Check if the concerned app is outdated. Updating the same from the Play Store can fix this problem.
  • Do check if the Google Play Service on your device is having something wrong with the same because it can affect the working of installed applications
  • The low storage space on your device can be a reason for this problem. check and do the needful in this regard
  • There are chances that the actual problem is with your account created on the app. Check
  • Make sure there are no recent changes in user’s policies of the concerned app
  • One of the reasons for the app login-related common problems in Realme GT Neo 2 is not cleaning the cache data of the concerned app. Try it and check if this solves the problem
  • You might be running the app in custom mode. Check this as it’s a common reason for this problem
  • A weak internet connection can also be the reason for this problem. Check it and do the needful
  • Check if there is a security concern with the app which is responsible for this problem

MicroSD card problems

Solutions

  • Check if the problem you are facing is just there because you haven’t inserted the card properly in the phone
  • Loading the microSD card with inappropriate and corrupt data or the one which is not supported by the phone can be another reason for this problem
  • Make sure the card you are using is actually in working condition
  • Do check if this problem can be solved simply by ejecting and inserting the card again in the phone
  • One of the reasons for the micro-SD card-related common problems in Realme GT Neo 2 is the presence of a virus in the data stored
  • Open settings and check if any kind of restrictions are imposed on the microSD card or the phone
  • Check if the card you are using is not supported by the device or if it is having a physical damage
  • Do check if this problem is there just because your phone can’t handle the memory card with the same storing capacity you are using
  • If the other methods don’t work, format the card and check if this solves the problem

Video Recording Issue

Solutions

  • Check if the camera lens is dirty. This can be a reason for the problem in your device
  • One of the reasons for the Video-recording related common problems in Realme GT Neo 2 is the low storage space available. Check and empty the same
  • Running the camera app in custom settings can be a reason for this problem in some cases
  • You need to make it sure the problem is not caused just because your Realme GT Neo 2 camera lens is physically damaged
  • There are certain chances that the problem is caused because of a software issue in the device. Update the OS if a new version is available and check if this fixes the problem
  • Turn ON airplane mode and check if videos can now be recorded. If so, simply close everything running in the background and close notifications. Restart your device after this
  • The problem might be there because you are using a third-party camera app your device cannot fully support. Check the same
  • Restore all settings to default in video recording settings and check if the problem is gone

Unable to Send or Receive Text Messages

Solutions

  • Make sure the contact you are sending the message to is not blocked
  • Check if the problem is there just because the message center number for the network operator is not correct or missing in your Realme GT Neo 2 settings
  • Simply clean the message app data and check if the problem is solved
  • Erase some older messages that are no longer required and check if this works
  • Restarting your device may solve this problem. Try it and check
  • Remove the SIM card from your device and reinsert. This may solve the problem. Try it
  • Check if the problem is from the network provider’s end

Unable to Make Phone Calls

Solutions

  • This problem might be there because the Airplane mode on your device is turned ON. Check and turn it OFF
  • Eject the SIM tray and reinsert after 10 seconds. This may fix the problem
  • Reset the network settings to default in case you recently customize them and check if this works
  • Phone call-related common problems in Realme GT Neo 2 are caused often when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem
  • You might have blocked the phone contact you are trying to call. Check this in the block list
  • Simply restart your device and check if this fixes the problem
  • Make sure the call barring option is not turned ON because this can be a reason for this problem
  • Install any pending software update and check if this helps you to fix the problem
  • The reason for this problem might be a lack of calling credit. Check and fill the same

WhatsApp Not working on Realme GT Neo 2

Solutions

  • Check if you are violating any WhatsApp user policy
  • Switch to default settings in the settings and check if this works
  • Check if the WhatsApp storage on your Realme GT Neo 2 is completely filled. Erase some data and try again
  • Sometimes this problem is caused when a user login on the same account through multiple gadgets. Make sure you have not logged in to your account from a PC/parallel smartphone at the same time
  • There are chances that you are running WhatsApp on an outdated OS. Check and take the action required
  • Simply switch to the latest WhatsApp version if you haven’t installed its updates for a long time
  • Make sure something is not wrong with your internet connection
  • Clear the WhatsApp cache data and check if this fixes the problem
  • WhatsApp-related common problems in Realme GT Neo 2 are caused in some cases when VPN is turned ON. Turn it OFF and check if the problem is gone

Simply make sure your device is not having any hardware problem in it. In case you are sure of the same, the above-listed solutions are of no use for you. Their scope is limited only upto common problems in Realme GT Neo 2. For complex hardware problems, simply contact official support. Scroll down and post a comment below if there is anything else you wish to know. Thanks and keep visiting our blog for similar posts.

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