Fix: CrossfireX Crashing on PC

Minimum System Requirements:

CPU: AMD Athlon 64 X2 Dual Core Processor or Intel Core 2 Duo Processor
RAM: 4 GB
OS: Window 7 32-bit
VIDEO CARD: NVIDIA GeForce 9500 GT / AMD Radeon HD 6450 / Intel HD Graphics 3000
PIXEL SHADER: 4.0
VERTEX SHADER: 4.0
FREE DISK SPACE: 15 GB

Recommended System Requirements:

CPU: AMD Ryzen 3 1200 Processor, Intel Core i5-3470 Processor
RAM: 8 GB
OS: Window 7/8/10/11 64-bit
VIDEO CARD: NVIDIA GeForce GT 630 / AMD Radeon HD 6570 / Intel HD Graphics 6000
PIXEL SHADER: 5.0
VERTEX SHADER: 5.0
FREE DISK SPACE: 15 GB

2. Update Graphics Drivers

It’s always required to update graphics drivers on your Windows system to run all the programs smoothly. To do this:

Right-click on the Start Menu to open up the Quick Access Menu.
Click on Device Manager from the list.

Now, double-click on the Display adapters category to expand the list.

Then right-click on the dedicated graphics card name.
Select Update driver > Choose Search automatically for drivers.
If there is an update available, it’ll automatically download and install the latest version.
Once done, make sure to reboot your computer to change effects.

Alternatively, you can manually download the latest version of the graphics driver and install it directly from the official website respective to your graphics card manufacturer. Nvidia graphics card users can update the GeForce Experience app via the Nvidia official site. Meanwhile, AMD graphics card users can visit the AMD website for the same.

3. Update Windows

Updating Windows OS build is always essential for PC users as well as PC gamers to reduce system glitches, compatibility issues, and crashes. Meanwhile, the latest version mostly includes additional features, improvements, security patches, and more. To do that:

Press Windows + I keys to open up the Windows Settings menu.

Next, click on Update & Security > Select Check for updates under the Windows Update section.
If there is a feature update available, select Download and install.
It may take a while to complete the update.
Once done, restart your computer to install the update.

4. Close Background Running Tasks

Unnecessary background running tasks or programs can eat up a lot of system resources like CPU or Memory usage that literally reduces system performance. Hence, the startup crashing, lagging, not loading issues appear quite often. Simply, close all the unnecessary background running tasks completely. To do this:

Press Ctrl + Shift + Esc keys to open up the Task Manager.

Now, click on the Processes tab > Click to select tasks that are unnecessarily running in the background and consuming enough system resources.
Click on End Task to close it one by one.
Once done, restart your system.

Now, you can check whether you’ve fixed the CrossfireX Doesn’t Open / Not Launching or Crashing on your PC or not. If not, follow the next method.

5. Log in to Windows as Administrator

If you want to quickly fix several issues with the app or game launching or performing any tasks on your Windows computer, make sure to log in to Windows 10 with a local Administrator Account. To do so:

Click on the Start Menu > Go to Settings.
Go to Accounts > Select Family & other users [Other users].
Click on Add someone else to this PC.
Choose I don’t have this person’s sign-in information > Select Add a user without a Microsoft account.
Enter a user name, password, password hint, or choose security questions.
Now, click on Next to create a local user account.
Click on the Start Menu again > Go to Settings > Select Accounts.
Select the account owner name under the Family & other users option.
Then click on Change account type.
Select Administrator under the Account type.
Click on OK and then sign in with your new administrator account.
Finally, make sure to reboot your computer to check for the issue.

6. Set High Priority in Task Manager

Make your game priority in the higher segment via the Task Manager to tell your Windows system to run the game properly. To do this:

Right-click on the Start Menu > Select Task Manager.
Click on the Processes tab > Right-click on the game task.
Select Set Priority to High.
Close Task Manager.
Finally, run the CrossfireX game to check if it Crashing on PC or not.

7. Reset Microsoft Store and UWP Game (If Required)

If in case, you’ve installed the CrossfireX game from the Microsoft Store then make sure to reset the Microsoft Store UWP app and the game too.

Press the Windows key on your keyboard > Click on Settings.
Now, type Apps & Features and click on it from the search result.

Scroll down to the Microsoft Store title > Click on it and select Advanced Options.
Click on Reset.
Do the same for the CrossfireX game too.
Once done, restart your computer and check for the issue again.

If none of the above methods worked for you, try another method below.

8. Reinstall DirectX (Latest)

You should try reinstalling the latest version of DirectX from the official Microsoft website on your PC/Laptop. You just need to download and install the DirectX installer package and run it. Keep in mind that you’ll require DirectX 12 or above to run the CrossfireX game properly.

9. Disable Windows Firewall or Antivirus Program

The chances are high enough that maybe your default Windows Defender Firewall protection or any third-party antivirus program is preventing the ongoing connections or game files to run properly. So, make sure to temporarily disable or turn off the real-time protection and firewall protection. Then you should try running the game to check if CrossfireX Doesn’t Open / Not Launching or Crashing on PC issue has been fixed or not. To do this:

Click on the Start Menu > Type firewall.
Select Windows Defender Firewall from the search result.
Now, click on Turn Windows Defender Firewall on or off from the left pane.

A new page will open > Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.

Once selected, click on OK to save changes.
Finally, restart your computer.

Similarly, you have to turn off the Windows Security protection too. Just follow the steps below:

Press Windows + I keys to open the Windows Settings menu.
Click on Update & Security > Click on Windows Security from the left pane.

Now, click on the Open Windows Security button.
Go to Virus & threat protection > Click on Manage settings.

Next, you’ll need to simply turn off the Real-time protection toggle.
If prompted, click on Yes to proceed further.
Additionally, you can also turn off Cloud-delivered protection, Tamper protection if you want.

10. Set High Performance in Power Options

If in case, your Windows system is running on the Balanced mode in Power Options, just set the High-Performance mode for better results. Although this option will take higher power usage or battery usage. To do this:

Click on the Start Menu > Type Control Panel and click on it from the search result.
Now, go to Hardware and Sound > Select Power Options.
Click on High Performance to select it.
Make sure to close the window and fully shut down your computer. To do this, click on the Start Menu > Go to Power > Shut Down.
Once your computer is fully turned off, you can power it on again.

This should fix the CrossfireX Crashing issue on your PC in most cases. However, if none of the methods worked for you, follow the next one.

11. Close the game from Background Apps

If somehow the CrossfireX game is still going through issues, make sure to turn it off from the Background Apps feature on your PC. To do so,

Press Windows + I keys to open the Windows Settings menu.
Click on Privacy > Scroll down from the left pane and select Background apps.
Scroll down and look for CrossfireX game title.
Just turn off the toggle next to the game title.
Once done, close the window and restart your computer.

This method should help you out. However, if this doesn’t fix the issue, you can follow the next method.

12. Use Current Account to Download Game from Microsoft Store

If in case, you’re using multiple user accounts on your Windows computer then make sure to use the current account from which you’ve installed the game or purchased it. To do so:

Open the Microsoft Store from the Start Menu > Click on the Profile icon from the top-right corner.
If you’ve multiple accounts already signed in then make sure to sign out of all the accounts. But keep only one account (email account) that is linked while purchasing the game.
Now, go to the Microsoft Store and Download the CrossfireX game by using that account.
You can find your purchased game in the Library section.

13. Set Proper Date and Time

If somehow your Windows system isn’t showing you the correct time or date then make sure to set the time & date properly to fix multiple issues in a jiffy. To do that:

Right-click on the clock info on Taskbar.
Click on Adjust Date/Time > Uncheck the ‘Set time zone automatically’ option and recheck it.
Once enabled, close the window.
Finally, restart your PC to apply changes.

Now, you can check if the CrossfireX Crashing on PC has been fixed or not.

14. Turn Off Development Mode

If your Windows system is enlisted for Development Mode then make sure to disable it to check for the issue.

Right-click on the Start Menu to open up the Quick Access Menu.
Now, click on Windows PowerShell (Admin) > If prompted by UAC, click on Yes.
Copy and paste the following command into the PowerShell window and hit Enter to execute it:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Reboot your PC and check for the crashing or not opening issue again.

15. Reinstall the game (UWP Version)

It may possible that the game is having issues with a recent update that relates to Windows updates, Drivers updates, etc. So, you should do the following steps:

Keep in mind that you’re running on the most latest build of Windows 10 or 11.
Additionally, check whether your graphics card driver is updated to its latest version or not.
Now, you’ll have to press Windows + I keys to open the Windows Settings menu.
Click on Apps > Scroll down to the Microsoft Store title > Click on it and select Advanced Options.
Click on Reset.

Do the same steps for the CrossfireX game too.
Once all is done, make sure to Uninstall the game and reinstall it from the Microsoft Store.

16. VR/Windows Mixed Reality Headsets

The Playground Games team is currently investigating the issue regarding CrossfireX crashing while using VR/Windows Mixed Reality Headsets on PC. Make sure to don’t use VR or mixed reality headsets while playing CrossfireX game.

However, if you’re receiving the problem quite often and don’t want to wait further, make sure to submit a ticket and attach your event logs and DXDIAG by following the steps below.

Launch the CrossfireX game on your computer.
Once the splash screen ends, you’ll have to type Event Viewer in the Start Menu open it.
Select Windows Logs and then Application.
Choose any warning or error messages to see if it’s related to CrossfireX or not.
If it relates to the game, you’ll have to select ‘Save Selected Events’ from the Actions on the right-side.
Once done, go to the CrossfireX official website and contact customer support to submit a ticket with all the info.

17. Reinstall Microsoft Visual C++ Runtime

Make sure to reinstall the Microsoft Visual C++ Runtime on your computer to fix multiple gaming issues or errors completely. To do that:

Press the Windows key from the keyboard to open up the Start Menu.

Type Apps & Features and click on it from the search result.
Now, locate the Microsoft Visual C++ program(s) in the list.

Select each program and click on Uninstall.
Visit the official Microsoft website and download the latest Microsoft Visual C++ Runtime.
Once done, install it on your computer, and restart the system to change effects.

18. Reset the Microsoft Store

You can use the following steps to easily refresh the Microsoft Store in case, it has some temporary glitch or cache issues. To do so:

Close the Microsoft Store app from the Task Manager (if already running).
Click on the Start Menu > Type WSRESET and right-click on it from the search result.

Fix: Forza Horizon 4 Doesn't Open / Not Launching or Crashing on PC

Now, select Run as Administrator > If prompted by UAC, click on Yes.
The MS-Dos interface will open for a few seconds. Wait for it to close automatically and the Microsoft Store will open automatically.
Uninstall the CrossfireX game from the Control Panel > Uninstall a program.
Finally, reinstall the game again to check whether CrossfireX Crashing on PC issue has been fixed or not.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

Fix: CrossfireX Crashing on PC

Why Does CrossfireX Keep Crashing?