Fix: Dead Island 2 Failed to Join Session, Please Check Your Network Connection

Recently launched Dead Island 2 is an action role-playing video game by Dambuster Studios and Deep Silver that offers a stunning, vibrant, and gore kind of gameplay experience with zombies. After the release of Dead Island back in 2011, Dead Island 2 is another major title in the Dead Island series. Players are literally loving this game due to the improved characters, zombie blood-flooding gore, better physics, and more. However, some players are facing the Dead Island 2 Failed to Join Session, Please Check Your Network Connection issue.

It seems that although Dead Island 2 working pretty well since it has been released, the co-op mode sometimes doesn’t work at all for some unfortunate players. As per multiple reports, whenever players try to connect to the online co-op sessions, the game just failed to join the session. Talking about the specific error message, affected players are receiving “Please check your network connection and try again” on the screen with the error code 0x1410. So, if you’re also facing the same issue, you can check this guide.

Fix: Dead Island 2 Failed to Join Session, Please Check Your Network Connection

Fix: Dead Island 2 Failed to Join Session, Please Check Your Network Connection

Well, there might be several possible reasons behind such an issue and you should always check for them manually. The chances are high that somehow your game files become corrupted or you’re using an outdated game version. Whereas issues with the internet connection, server outage or downtime, conflicts with the networking driver, problems with the antivirus software blocking, temporary glitches with the system, background tasks, etc can trouble you a lot.

Luckily, here we’ve shared with you some workarounds that should come in handy to fix such an error. Make sure to follow all methods until the problem gets fixed. So, without further ado, let’s jump into it.

1. Reboot the PC or Console

Before getting into any other troubleshooting, it’s recommended to restart the PC or console manually to ensure there is no issue with the system glitch or cache data. Though some players did find this trick helpful, not everyone will get benefit from it. So, try following the next method if restarting the gaming device doesn’t help you at all.

2. Run Dead Island 2 as an administrator

Ensure to run the Dead Island 2 game application as an administrator on the PC by following the steps below to ensure there is no issue with the program running.

  • Go to the installed Dead Island 2 game directory.
  • Right-click on the application file on your PC.
  • Click on Properties > Click on the Compatibility tab.

  • Click on the Run this program as an administrator checkbox to enable it.
  • Once done, click on Apply and then OK to save changes.
  • Finally, double-click on the game app file to launch it.

It’s also recommended to follow the same steps once again for the Epic Games Launcher that you use to play the game.

3. Check the Internet Connection

You should try checking out the internet connection at your end by running some speed tests online to ensure there is no issue with the download and upload speed. Additionally, you can try using other online video games to check if the multiplayer server connectivity is working or not. Whereas if you’re using a Wi-Fi network then try switching to the Wired (Ethernet) connection or vice versa to cross-check the issue. Otherwise, contact your service provider for more technical support.

4. Power Cycle the Wi-Fi Router

We’ll also recommend you perform a power cycle to your Wi-Fi router by following the steps below to easily clear networking glitches or temporary cache issues.

  • Just Power Off the Wi-Fi router.
  • Once the LED indicator stops blinking, unplug the power cable from the power source.
  • Now, wait for around 30 seconds, and then plug back the power cable in.
  • Then Power On the router and check for the issue again.

5. Check for Dead Island 2 Updates

The chances are high that somehow your Dead Island 2 game becomes outdated and you haven’t installed the latest version. So, you should try updating the game version manually by following the steps below.

For Epic Games Launcher:

  • Open the Epic Games Launcher > Head over to Library.
  • Now, click on the three dots icon next to Dead Island 2.
  • Make sure the Auto Update option is turned on.
  • Whenever the update is available, it’ll automatically install the update.

For Xbox:

  • Turn on your Xbox One or Xbox Series X|S gaming console.
  • Press the Xbox button on your controller to open the menu.
  • Now, scroll down to the right > Select Settings.
  • Scroll down until you see Updates & downloads.
  • Select Keep my console up to date and Keep my games & games up to date to enable the option.

For PlayStation:

  • Turn On your PS4/PS5 console > Go to the Home screen.
  • Now, navigate to the main menu on top.
  • Head over to the Games tab.
  • Scroll down and select Dead Island 2.
  • Press the Options button on your controller.
  • Choose to Check for Update from the drop-down menu.

6. Verify and Repair the Game Files

You should also try verifying and repairing the installed game files on the respective gaming device to ensure there is no issue with the missing or corrupted game files. Just follow the steps below to do so.

  • Open the Epic Games Launcher > Click on Dead Island 2 in the library.
  • Click on the three dots icon next to the Dead Island 2 game.
  • Select the Manage option.
  • Click on the Verify option, and wait for it to complete.
  • Once done, reboot the PC to apply changes.

7. Try Disabling VPN

Make sure to disable the VPN (Virtual Private Network) service at your end for a while to cross-check if the problem has been fixed or not. Sometimes the VPN service might help you to connect to a different region server or access the geo-restricted content but it eventually increases ping delay or latency which might obviously affect in multiplayer gaming experience as well as connecting to the game servers for a long.

8. Close Background Tasks

Mostly unnecessary background running tasks or programs can consume a lot of system resources like CPU or Memory usage that reduces the system’s performance. Hence, the startup crashing, lagging, and not loading issues appear quite often. Simply, close all the third-party unnecessary background running tasks completely. To do this:

  • Press the Ctrl+Shift+Esc keys to open up Task Manager on the PC.
  • Now, click on the Processes tab > Click to select the unnecessary task. [Memory consuming task]
  • Click on End Task to close it > Do the same steps for other unnecessary third-party tasks too.
  • Once done, restart your system to apply changes.

9. Turn Off Windows Firewall and Antivirus

The chances are high enough that maybe your default Windows Defender Firewall protection or any third-party antivirus program is preventing the ongoing connections or game files to run properly. So, make sure to temporarily disable or turn off the real-time protection and firewall protection. Then you should try running the game to check if the specific error appears or not. To do this:

  • Click on the Start Menu > Type firewall.
  • Select Windows Defender Firewall from the search result.
  • Now, click on Turn Windows Defender Firewall on or off from the left pane.
  • Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
  • Once selected, click on OK to save changes.
  • Finally, restart your computer.

Now, you’ll need to turn off the Windows Security protection by following the steps below:

  • Press the Win+I keys to open Windows Settings.
  • Now, click on Update & Security > Click on Windows Security from the left pane.
  • Click on the Open Windows Security button.
  • Go to Virus & threat protection > Click on Manage Settings.
  • Just Turn Off the Real-time protection option.
  • If prompted, click on Yes to proceed further.

10. Check the NAT Type

You can try checking out the NAT Type settings inside the Wi-Fi Router option to ensure there is no issue with the internet connection at your end. If the NAT Type is set to Open (NAT Type 1) then it’s good. Otherwise, try contacting the service provider to get it fixed if the NAT Type is set to Moderate (NAT Type 2) or NAT Type 3.

11. Update the networking Driver

Some of the affected players have also mentioned that an outdated or missing networking driver on their Windows system was troubling them a lot. So, if you’re not sure enough whether your networking driver is updated or not, try following the steps below:

  • Press the Win+X keys to open up the Quick Link Menu.
  • Now, click on Device Manager > Double-click on Network adapters.
  • Right-click on the networking device and select Update driver.
  • Click on Search automatically for drivers to check for the update.
  • If there is an update available, it’ll automatically download & install the update properly.
  • Let the process be completed and then reboot your computer to apply changes.

12. Check the Server Status

If the above methods didn’t work for you then make sure to check the server status manually by visiting the @deadislandgame Twitter handle to check if the problem is available in the servers or not. You can follow the @deepsilver Twitter handle or @DSDambuster Twitter handle. If in case, there is no issue with the server then make sure to head over to the next method.

13. Reinstall the Dead Island 2 Game

As a last resort, you should uninstall and reinstall the Dead Island 2 game on your respective device to ensure there is no issue with the installed game files or version. To do this:

For Xbox Consoles:

You should also try uninstalling and reinstalling the Dead Island 2 game on your Xbox console by following the steps below.

  • Press the Xbox button on the controller to open the Guide menu.
  • Select My Games and Apps > Hit See All > Choose Games.
  • Then select the Ready to Install tab > Select Queue.
  • Select the Dead Island 2 game.
  • Now, press the Menu button on your controller.
  • Select Manage Game & add-ons or Manage App.
  • Choose Dead Island 2 > Select Uninstall all.
  • Next, select Uninstall All to confirm the task.
  • Wait for the uninstallation process to complete.
  • Reboot the system to apply changes.
  • Press the Xbox button on the controller to open the Guide menu again.
  • Hit My Games and Apps > Select See All > Go to Games.
  • Select the Ready to Install tab > Hit Install for Destiny 2 Lightfall.
  • Wait for the installation process, and then restart the console.

For PlayStation Consoles:

You should try uninstalling and reinstalling the specific game on PS4/PS5. You can follow the steps below to do so:

  • Go to the Dead Island 2 game in the Games Menu.
  • Highlight the specific game and press the Options button on your controller.
  • Select Delete from the menu and confirm it.
  • Wait for the game to be uninstalled.
  • Once done, reboot the console to apply changes.
  • Head over to the PlayStation Store and reinstall the game again.

For Epic Games Launcher:

Try uninstalling and reinstalling the game on the PC might fix several errors.

  • Open the Epic Games Launcher > Click on Library.
  • Click on the three dots icon next to the Dead Island 2 game.
  • Now, click on Uninstall > Wait for the game to be deleted.
  • Once done, reboot the PC to apply changes.
  • Finally, open the Epic Games Launcher, and try to reinstall the game again.

That’s it, guys. We hope this guide was helpful to you. For additional queries, you can comment below.


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