Dragon’s Dogma 2 Crashing on PC, PS5, Xbox Series X and S | Troubleshoot

Dragon’s Dogma 2 is an action role-playing video game developed and published by Capcom, set to release in 2024. The sequel to Dragon’s Dogma will be available on PlayStation 5, Windows, and Xbox Series X/S on March 22, 2024. However, players have been facing some issues with the game. One of the significant concerns is the Dragon’s Dogma 2 Crashing issue, which is affecting players on PC, PS5, Xbox Series X and S.

Nowadays, game crashes and launching issues have become increasingly common. Many players are experiencing startup crashes, regardless of whether they’re playing on a PC or any other console platform. There are several possible reasons that could be causing these crashes, such as outdated game patches, corrupted game files, temporary system glitches, incompatible hardware requirements, or corrupted game save data.

Other potential reasons behind the game crashing issue include outdated system software, overheating problems, conflicts with game presets, issues with the graphics driver, and more. However, most of the time the game crashes are not too difficult to resolve, which can be reassuring for those affected. If you’re also experiencing the same issue, then be sure to follow this troubleshooting guide to resolve it.

Dragon's Dogma 2 Crashing on PC, PS5, Xbox Series X and S | Troubleshoot

Fix Dragon’s Dogma 2 Crashing on PC, PS5, Xbox Series X and S

Fortunately, we have compiled a list of potential workarounds to resolve the crashing issue. Please try all the methods until the problem is resolved. Let’s begin without any further delay.

1. Reboot the Gaming Device

Restarting your computer or console can fix temporary glitches and game crashes. This workaround has been helpful to many users.

For PC:

  • Open the Start menu > Go to the Power menu.
  • Click on Restart and check for the issue.

For PlayStation:

  • Press the PS button on your connected controller.
  • Select the Power icon > Choose Restart PS5.

Note: You can also try force shutting down the console by long-pressing the Power button until the console beeps two times and then power it on again.

For Xbox:

  • Press and hold the Power button to shut down the console.
  • Once the console is turned off, release the Power button.
  • Next, unplug the power cable from the console.
  • Wait for a couple of minutes > Plug back the power cable in.
  • Power on the console and run the game to check for the issue.

2. Check System Requirements

It is advisable to check the system requirements for Dragon’s Dogma 2 game in order to determine if your PC can run it smoothly or not. If your system is not compatible, consider upgrading the necessary software or hardware. You can find the requirements listed below for your reference.

MINIMUM:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 (64 bit)/Windows 11 (64 bit)
  • Processor: Intel Core i5 10600 / AMD Ryzen 5 3600
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce GTX 1070 / AMD Radeon RX 5500 XT with 8GB VRAM
  • DirectX: Version 12
  • Network: Broadband Internet connection

RECOMMENDED:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 (64 bit)/Windows 11 (64 bit)
  • Processor: Intel Core i7-10700 / AMD Ryzen 5 3600X
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce RTX 2080 / AMD Radeon RX 6700
  • DirectX: Version 12
  • Network: Broadband Internet connection

3. Run Dragon’s Dogma 2 as an Administrator

If you’re facing issues running your game application on Windows, there’s a simple solution. Launch the game app with system admin access to avoid any problems. Without system admin privilege, your game may encounter several issues.

  • Go to the installed game directory on the PC.
  • Right-click on Dragon’s Dogma 2 (exe).
  • Go to Properties > Click on the Compatibility tab.

  • Enable the Run this program as an administrator option.
  • Click on Apply and select OK to save changes.

4. Update Dragon’s Dogma 2

If you’re experiencing performance drops, lags, or crashes while playing Dragon’s Dogma 2, it’s possible that an outdated patch version is causing the issue. To resolve this, you should check for any updates for the game on your gaming console. This will ensure that there are no in-game bugs or stability issues that might be affecting your game. To update the game, follow the instructions provided on your console’s interface.

For Steam:

  • Open Steam > Go to Library.
  • Click on Dragon’s Dogma 2 from the left pane.
  • Click on the Update button, if a new update is available.
  • Once done, reboot the PC to apply changes.

For Epic Games Launcher:

  • Open the Epic Games Launcher > Head over to Library.
  • Now, click on the three-dot icon next to Dragon’s Dogma 2.
  • Make sure the Auto Update option is turned on.
  • Whenever the update is available, it’ll automatically install the update.

For PlayStation:

  • Head over to the PS5 Home Screen.
  • Select the Dragon’s Dogma 2 game.
  • Press the Options button > Select Check for Updates.
  • If there is an update available, your PS5 should automatically start downloading and installing it.

You should also Enable automatic video game updates via Settings > Saved Data and Game/App Settings > Automatic Updates > Turn on Auto-Download.

For Xbox:

  • Go to the My Games and Apps section on your dashboard.
  • Select Manage > Choose Updates.
  • If an update is available, go to the Dragon’s Dogma 2 game.
  • Press the A key on the controller to start the update process.
  • Once done, you can Set Automatic Updates.
  • You should also Turn on ‘Keep my games and apps up to date’.

5. Scan and Repair the Game Files

It is possible that game running issues may arise due to corrupted or missing game files on the system. To avoid such issues, we recommend that you verify and repair the installed game files using the steps below.

For Steam:

  • Run Steam and click on Library.
  • Right-click on Dragon’s Dogma 2 from the list.
  • Click on Properties > Go to the Local Files files.

  • Click on Verify Integrity of Game Files.
  • Wait for it to complete and then restart the PC.

For Epic Games Launcher:

  • Open the Epic Games Launcher > Go to Library.
  • Click on Dragon’s Dogma 2 > Select the three dots next to the game.
  • Select the Manage option.
  • Now, click on the Verify option > Confirm the task and wait for it to complete.
  • Once done, reboot the PC to apply changes.

6. Check for Graphics Driver Updates

An outdated or corrupted graphics card driver can cause issues with games or system performance. It is highly recommended to check for graphics driver updates.

  • Press the Win+X keys to open the Quick Link Menu.
  • Click on Device Manager from the list > Double-click on Display adapters.
  • Right-click on the dedicated graphics card that you’re using.

Device Manager Update Display Adapter

  • Click on Update driver > Choose Search automatically for drivers.
  • If the latest update is available, it’ll automatically download & install the latest version.
  • Once done, restart the computer to apply changes immediately.

Alternatively, you can manually download the latest graphics driver version and install it on the PC via the official website. Download the graphics driver file respective to your graphics card model and manufacturer from the links below.

7. Update the System Software

An outdated system software version on your specific console will ensure there will be no lags or hiccups whatsoever. You should always check for the system software updates at your console to avoid incompatibility issues or bugs. To do so:

For PC:

  • Press the Win+I keys to open Settings.
  • Click on Update & Security.

  • Click on the Check for updates button.
  • If there is a new update available, click on Download and Install.
  • Once done, reboot your PC to apply changes.

For PlayStation:

  • Head over to Settings on the top-right side of the Home Screen.
  • Go to System > Navigate to System Software.
  • Choose System Software Update and Settings.
  • Select Update System Software.
  • Hit Update Using Internet.

Note: If your PS5 isn’t connected to an active internet network then try downloading the update file via a computer. Ensure to copy and paste it to a USB flash drive from folders & select the Update Using USB option.

For Xbox:

  • Ensure to connect your Xbox console to an active internet network.
  • Open the Guide menu by pressing the Xbox button on your controller.
  • Go to Profile & System > Select Settings.
  • Navigate to System > Choose Updates.
  • Proceed to update if you see ‘Console update available’.

8. Avoid Overheating

It’s important to keep an eye on your console’s temperature when using it or playing video games for extended periods of time. Inadequate ventilation can lead to crashes and lags in gameplay. Be sure to adjust your console to allow for proper air flow and ventilation to avoid any issues.

9. Clear the Game Save Data or Cache

If you encounter missing or outdated saved data while playing your favorite game, you might need to delete it manually from your gaming console. Doing so will allow you to create fresh saved game data on your system the next time you launch the game. To check for this, follow the steps below.

Please Note: It’s recommended to take a backup of the saved data or download the data to avoid losing your progress in the game.

For PlayStation:

  • Go to Settings on your PlayStation console.
  • Choose Saved Data and Game/App Settings.
  • Select Saved Data (PS5).
  • Head over to Console Storage > Go to Delete.
  • Select Dragon’s Dogma 2 > Press the Delete option at the bottom right side.
  • Wait for a while to delete the saved game data > Next, restart your console.
  • Once done, run the game, and sync the saved game data.

For Xbox:

  • Press the Xbox button on the controller to open the Guide menu.
  • Select My games & apps > Select See all.
  • Highlight Games > Press the Menu button on the Dragon’s Dogma 2 game.
  • Choose Manage game and add-ons.
  • Select Saved data > Select Delete All if you want to remove all saved data on your console.
    • Otherwise, choose the profile that you want to delete.
  • Choose Delete from Console to remove all local save files. [select Delete Everywhere]
  • Once done, reboot the console, and check for the issue again.

10. Close Game Tasks and Retry

Try closing the game task manually from the background and then retry running the game to check if the problem persists or not. Background running tasks can affect applying changes or performing fixes from the core. To do so:

  • Press the Ctrl+Shift+Esc keys to open Task Manager.
  • Go to Processes > Click on the Steam/Dragon’s Dogma 2 task in the list.
  • Click on End Task to close it.
  • Once done, reboot the system to apply changes.
  • Then retry playing the game to check for crashes.

11. Reinstall Dragon’s Dogma 2

If none of the workarounds did come in handy then make sure to uninstall and reinstall the game on your respective platform. Any kind of installation issues with the game might also trouble you a lot.

For Steam:

  • Close the Steam client.
  • Search and open the Control Panel in the Start menu.
  • Now, click on Uninstall a program under Programs.
  • Search for the Dragon’s Dogma 2 game and select it.
  • Select Uninstall and follow the on-screen prompts.
  • Once done, reboot your PC to apply changes.
  • Try re-installing the Dragon’s Dogma 2 game again to check for the issue.

For Epic Games Launcher:

  • Open the Epic Games Launcher > Click on Library.
  • Click on the three-dot icon next to the Dragon’s Dogma 2 game.
  • Now, click on Uninstall > Wait for the game to be deleted.
  • Once done, reboot the PC to apply changes.
  • Finally, open the Epic Games Launcher, and try to reinstall the game again.

For PlayStation:

  • Go to the Dragon’s Dogma 2 game in the Games Menu.
  • Highlight the game > Press the Options button on your controller.
  • Select Delete from the menu.
  • Confirm it and the game will be uninstalled.
  • Once done, reboot the console.
  • Finally, reinstall the game from the store.

For Xbox:

  • Press the Xbox button to open the guide.
  • Select My games & apps > Hit See all.
  • Choose Games > Highlight Dragon’s Dogma 2 you want to uninstall.
  • Press the Menu button > Select Uninstall.
  • Then follow the prompts.
  • Once done, go to My games & apps > See all > Full library to reinstall the game.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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